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Customer Reviews for Hampton Bay Hampton 30 in. W x 12 in. D x 24 in. H Assembled Wall Bridge Kitchen Cabinet in Cognac with Shelf

Internet #205359611

Model #KW3024-COG

Store SKU #1006528430

  • Get started sooner with online orders shipping in 1 day
  • Designed to fit above microwaves, refrigerators, and range hoods
  • Hampton Cognac kitchen cabinets add a rich look to any design

Customer Reviews

  • 4.1
    out of 1,569 reviews
  • 74% recommend this product
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Showing 1-30 of 1,569 reviews
Don't do it...
The quality of these cabinets, from the paint to the laminate to the assembly are extremely poor to say the least! The only thing this company and Home Depot has going is, by the time the customer loads the product, unboxes the product and witnesses the poor quality of the product, it's just to much work to return the product!!! I purchased a "Bridge" Cabinet and they don't even bother painting the entire bottom (See Picture) Do yourself a favor and look somewhere else!
by
Response from Hampton Bay Customer CareMar 18, 2024
We are sincerely sorry for the issues you have had with your Hampton Bay purchase. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We want to discuss these with you further and review your warranty replacement options. Thank you so much for bringing this to our attention, and we look forward to working with you soon. HamptonBayRSI
    Promise you will be disappointed
    The quality of these cabinets, from the paint to the laminate to the assembly are extremely poor to say the least! The only thing this company and Home Depot has going is, by the time the customer loads the product, unboxes the product and witnesses the poor quality of the product, it's just to much work to return the product!!! I purchased a "Bridge" Cabinet and they don't even bother painting the entire bottom (See Picture) Do yourself a favor and look somewhere else!
    by
    Response from Hampton Bay Customer CareMar 18, 2024
    We are sorry to learn that you were not satisfied with your Hampton Bay cabinetry purchase. Your Hampton Bay Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com for your questions or concerns. We appreciate your insight and thank you for choosing Hampton Bay. HamptonBayRSI
      damaged
      Theree was a crack in my cabinet, was not happy when i got it but had to make it work for now.
      by
      Response from Hampton Bay Customer CareJan 30, 2024
      We apologize for the dissatisfaction felt with your new Hampton Bay wall cabinet. While you were able to make this cabinet work for your space, we want to ensure you have all you need to complete your cabinetry vision. Our Customer Care Team is here to help at (888) 578-4009. We thank you for your feedback, and we appreciate your purchase. HamptonBayRSI
        • Recommended
        My finishing touch
        This product left me in tears of joy. This project lifted my heart.
        by
        Response from Hampton Bay Customer CareOct 23, 2023
        We are so happy to hear this finishing touch was the perfect match for your project. Thank you for making Hampton Bay a part of it, and please have a great day! HamptonBayRSI
          • Recommended
          once again it's a piece of wood give me a break.
          by
          Response from Hampton Bay Customer CareSep 25, 2023
          We appreciate you taking the time to leave this review. We hope you have a wonderful rest of your day, and thank you so much for adding Hampton Bay to your project. HamptonBayRSI
            Nice sturdy cabinet that fits perfectly above my new fridge, I like the color a lot too
            by
            Response from Hampton Bay Customer CareSep 22, 2023
            We cannot thank you enough for making this beautiful Hampton Bay wall cabinet a part of your space. Please have a great rest of your day, and we hope you continue to cherish that stunning Medium Oak finish for a long time! HamptonBayRSI
              It meets my expectations!..We love it and I will be back for more.
              by
              Response from Hampton Bay Customer CareJul 12, 2023
              This is great to hear! Please know if you have any issues with your new Hampton Bay cabinetry, your Customer Care Team is here for you. We can be reached at (888) 578-4009, and we wish you all the best. HamptonBayRSI
              • Verified Purchase
              Excelente material , as described in picture ,
              Perfect as described in picture beautiful look
              by
              Response from Hampton Bay Customer CareDec 19, 2022
              Thank you so much for sharing these beautiful photos! Everything certainly is perfect in your upgrade kitchen, and we are so happy you made Hampton Bay a part of it. HamptonBayRSI
              • Verified Purchase
              • Recommended
              Great buy! Sturdy cabinet, no assembly, easy to clean. The...
              Great buy! Sturdy cabinet, no assembly, easy to clean. The solid backs made installation much easier as you have plenty of options for the mounting screws. Perfect for our laundry reno!
              by
              Response from Hampton Bay Customer CareDec 12, 2022
              Your laundry room looks great! Thank you so much for sharing your great feedback and beautiful photo. We hope you continue to cherish your perfectly upgraded space! HamptonBayRSI
              • Verified Purchase
              Junk
              We ordered one wall cabinet for laundry room. Waited 10 days for it to be delivered to store. The box had a small ding in one corner, did not look like enough impact to do damage to a cabinet. The cardboard box seemed to absorb the impact. If the one you get survived transit, it may be passable. But do not expect these to hold up well.
              by
              Response from Hampton Bay Customer CareJun 27, 2022
              We are sincerely sorry for the damages you've encountered. It is our hope that you were able to quickly work with your local Home Depot to discuss return and exchange options. We appreciate you making us a part of your project, and if you have any issues moving forward, please connect with our Hampton Bay Customer Care Team to discuss them. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We wish you all the best, and please take care. HamptonBayRSI
                2 found this review helpful
                New Laundry Room
                Great looking cabinets for the price. Just make sure and order them all and don’t bring any from store stock. They are not the same and are definitely a different color plus door is slightly different.
                by
                Response from Hampton Bay Customer CareJun 1, 2022
                We appreciate you sharing your feedback and beautiful photo! Your laundry room looks great, and we are so happy you made Hampton Bay a part of it. Please continue to enjoy your upgraded area, and have a wonderful day! HamptonBayRSI
                • Verified Purchase
                1 found this review helpful
                ...
                by
                Response from Hampton Bay Customer CareMay 6, 2022
                Thank you for sharing your photo! Your kitchen project is progressing nicely, and we are so happy you chose Hampton Bay to be a part of it. We wish you nothing but success moving forward, and we hope you have a great rest of your day! HamptonBayRSI
                • Verified Purchase
                ...
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                Response from Hampton Bay Customer CareMar 29, 2022
                Thank you for adding our Hampton Bay wall bridge cabinet to your project! It looks great over your refrigerator, and we hope you cherish that added storage for a long time. HamptonBayRSI
                • Verified Purchase
                Literally fell apart off the wall!
                I purchased this cabinet for use as a laundry/cleaning supply storage for in my garage. At first the cabinet seemed decent quality and nice looking. When I installed the cabinet I attempted to adjust the doors and the hinges wouldn't adjust correctly. I got it useable for a garage cabinet. After just over a month the cabinet fell apart from the wall. Upon further investigation there was no glue used to hold the cabinet together. Just small staples that didn't hold it together.
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                Response from Hampton Bay Customer CareFeb 9, 2022
                We are sincerely sorry for what you have experienced. Thank you so much for sharing these photos with us, and we ask that you contact our Customer Care Team to discuss this further. Please reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We look forward to discussing your options moving forward, and we hope to hear from you soon. HamptonBayRSI
                  2 found this review helpful
                  A good value cabinet for the price
                  First off, this is a builder grade cabinet, I wanted to replace a similar cabinet with one that fit my refridgerator. My existing cabinet had yellowed somewhat, so this cabinet was a little brighter, but it was similar enough in style and design that it met my needs. It arrived in about 3 weeks in good shape, I used the ship to store option and inspected it before taking it home. Its built decently for what I expected (I usually build my own cabinets or restore the existing cabinets for vintage houses). It was well worth what it cost, but as I stated, this is is a builder grade cabinet.
                  by
                  Response from Hampton Bay Customer CareJan 21, 2022
                  Thank you so much for turning to The Home Depot and Hampton Bay for your cabinetry needs! We hope you enjoy the value of your updated cabinet space there over your refrigerator, and please have a great day. HamptonBayRSI
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Actually prettier in person Love my new addition to...
                  Actually prettier in person Love my new addition to my kitchen
                  by
                  Response from Hampton Bay Customer CareNov 2, 2021
                  And we love knowing you enjoy your updated kitchen, Robin! Thank you for adding Hampton Bay to it, and please have a wonderful day. HamptonBayRSI
                    Terrible pressed wood don’t waste your money....
                    Terrible pressed wood don’t waste your money.
                    by
                    Response from Hampton Bay Customer CareSep 8, 2021
                    We are sincerely sorry for the disappointment felt with your new Satin White cabinets. The durable furniture board is a trusted material that should provide strength and stability for most projects. If you have any Limited Lifetime Warranty issues, our Customer Care Team wants to know more about them. We are available at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for sharing your feedback, and we wish you all the best. HamptonBayRSI
                      3 found this review helpful
                      Quality control issues need to be resolved
                      Hopefully 4th try is a charm. Truly surprised at the low quality control that Home Depot allows in one of it's own products. When you purchase flooring you expect the pieces to be free of defects, no chips, cracks, click lock to be functional etc. the same cannot be said about the cabinets. Poor finish, rough surfaces, loose staples out of square, loose drawer glides, chips in shelving and more. What once was a good product now seems to be really inconsistent. It is a shame their kitchen cabinets do not compare to their Glacier Bay bathroom cabinets in quality and construction. Based on the price it is not going to be a top notch cabinet but the low price does not mean you should accept defective products.,
                      by
                      Response from Hampton Bay Customer CareJul 1, 2021
                      We sincerely apologize for the defects and concerns you have with your Hampton Bay cabinetry. To better understand these issues, please reach out to our Customer Care Team at homeproducts_cc@woodmark.com. We want to make sure that there isn't a 5th attempt to help you get your project fully completed. Thank you for making Hampton Bay a part of it, and we are looking forward to your email. HamptonBayRSI
                      3 found this review helpful
                      This set of cabinets completes my kitchen! I would have ordered one that was 24” deep but it was ...
                      This set of cabinets completes my kitchen! I would have ordered one that was 24” deep but it was not an option. So I ordered two 12”, took the doors off the second one and cut the back out of the first one and attached them together.
                      by
                      Response from Hampton Bay Customer CareJun 18, 2021
                      We are thrilled to know our Natural Hickory cabinets were just the thing you needed to complete your kitchen project, Robert! Thank you so much for making Hampton Bay your cabinetry choice, and please enjoy your updated space for very a long time. HamptonBayRSI
                      • Verified Purchase
                      • Recommended
                      Exactly what I needed for my bottom shelves of my...
                      Exactly what I needed for my bottom shelves of my desk!
                      by
                      Response from Hampton Bay Customer CareFeb 19, 2021
                      We are so happy to know you were able to make Hampton Bay a part of your project! Have a great day, and take care! HamptonBayRSI
                      • Verified Purchase
                      1 found this review helpful
                      Good one I like it Easy to install...
                      Good one I like it Easy to install
                      by
                      Response from Hampton Bay Customer CareDec 23, 2020
                      And we are so happy to know that you like your new Hampton Bay Medium Oak cabinet! Thank you for choosing it to be a part of your home, and we hope that you have great day. HamptonBayRSI
                      • Verified Purchase
                      I converted my dining room to a wash room and storage area for the wife. These cabinets were exa...
                      I converted my dining room to a wash room and storage area for the wife. These cabinets were exactly what I was looking for without spending a bunch of money for expensive cabinets.
                      by
                      Response from Hampton Bay Customer CareDec 2, 2020
                      We cannot be happier that you found our Hampton Bay cabinetry for your wash room project! Thank you so much for sharing your feedback, and we hope that you and your wife will continue to adore that added storage area you both now have. HamptonBayRSI
                      • Verified Purchase
                      • Recommended
                      2 found this review helpful
                      Having limited space and needing a pantry I purchased 2-30" and 1-15" and stacked them. Makes for...
                      Having limited space and needing a pantry I purchased 2-30" and 1-15" and stacked them. Makes for a great pantry.
                      by
                      Response from Hampton Bay Customer CareOct 8, 2020
                      It is wonderful to hear that you were able to make the best of your space with our Hampton Bay cabinetry! Thank you so much for sharing your feedback, and please have a great day. HamptonBayRSI
                      • Verified Purchase
                      • Recommended
                      4 found this review helpful
                      Yes I love the product I was perfect it was delivered to the store exactly the time it was specif...
                      Yes I love the product I was perfect it was delivered to the store exactly the time it was specified I am now having problems with the other parts that I have ordered Hampton Bay Cabinets
                      by
                      Response from Hampton Bay Customer CareAug 3, 2020
                      While we are happy to know that you love your new Hampton Bay cabinets, we are sorry for any problems that you are having. If you have purchased those other parts online, please be sure to reach out to the Home Depot Online Customer Service Team, or if purchased in-store, your local Home Depot should be able to assist you further. We wish you nothing but a speedy resolution, and we thank you so much for making Hampton Bay cabinetry a part of your home. HamptonBayRSI
                      • Verified Purchase
                      • Recommended
                      Good, but needs better quality assurance
                      We bought these for our cottage. Two x 30"w x 15"h for over top our stove and refrigerator. Sides are laminated wood, so they may fade, but we don't have direct sunlight so good for quite somet time I imagine. Solid wood doors and facade are nice. Bottoms are laminated, but not in oak color. Biggest QA problem is that the doors are premounted. Both sets were slightly askew. The reason for this is that under the hinges were two screws that had been broken when installing. The installer left the broken screws in and simply used another. But this realigned the doors and (since the broken screw was sticking out 1/16" or so) they could not be adjusted easily. I removed the hinges and used some vice grips to remove the screw and redrilled holes for the other screws to allow travel & adjustments. These should have been rejected during inspection. In order to avoid the stapled back from being a problem, I put in cleats in the inside at the top and bottom to provide more substance for the cabinet screws and support along the length of the top via the cleat. This worked great. I'll enjoy these (after I buy some handles) and they were relatively inexpensive.
                      by
                      Response from Hampton Bay Customer CareJul 22, 2020
                      We sincerely apologize for the issue that you experienced with the hinges and screws. It is so good to know that you were able to correct that so that you could move forward with your project. We appreciate you sharing your feedback and journey with us here at Hampton Bay, and we hope that you enjoy your newly updated cottage. HamptonBayRSI
                        • Recommended
                        1 found this review helpful
                        Mismatched doors
                        The color and woodgrain of the cabinet doors are not a match, otherwise I would be satisfied with this cabinet. I regret not examining it before having my Super install it. If these doors are typical of this cabinet I don't recommend it. If they're not typical the cabinet I received should be sold as "irregular" at a discounted price. I am disappointed in Home Depot and this product.
                        by
                        Response from Hampton Bay Customer CareJul 6, 2020
                        We apologize for your disappointment in the look of your new Wall Bridge from us. While the natural graining and characteristics of Oak may lead to variation from item to item, we want to know more about what you are seeing from door to door on this cabinet. We can then help review any options available that may improve the blend from one door to the other. We are here for you at (888) 578-4009 or homeproducts_cc@woodmark.com. Because the issue you describe is visual in nature, email may be best so you can share photos. We look forward to working with you and thank you for making Hampton Bay a part of your home. HamptonBayRSI
                          5 found this review helpful
                          Good quality product, thank you.
                          Good quality product, thank you.
                          by
                          Response from Hampton Bay Customer CareJun 22, 2020
                          Thank you for your feedback! We hope that you continue to enjoy your new Hampton Bay cabinet, and please have a great day. HamptonBayRSI
                          • Verified Purchase
                          • Recommended
                          1 found this review helpful
                          I have used these cabinets before and been satisfied with them. Unfortunately, for my latest proj...
                          I have used these cabinets before and been satisfied with them. Unfortunately, for my latest project, I was very dissatisfied with the quality of the workmanship. The joinery is very sloppy; where stiles meet rails, there are gaps, and oftentimes the rails and the stiles do not align right, making for an awful look. It was also hard to join cabinet to cabinet since some of the stiles appeared to be warped past the point of being straightened out. Also, it appears that during assembly, someone was really sloppy with the hot glue gun or the silicone, whatever is used. The doors are marred with runs of this adhesive which doesn't always rub off. I would recommend this product only if you want an overall nice appearance. Otherwise, upon closer scrutiny, you and your guests will be very disappointed.
                          by
                          Response from Hampton Bay Customer CareMar 12, 2020
                          We appreciate your sharing of your most recent experience, Mark. Feedback such as yours goes a long way in helping our teams identify opportunities when they present themselves. In order to provide assistance where we can, please know that your cabinetry does offer our Limited Lifetime Warranty. As most of what you mentioned involves the cabinet structure itself, please reach out to your local Home Depot to discuss your reorder or exchange options if you would like to do so. For your doors, please give your Hampton Bay Customer Care Team a call at (888) 578-4009 or email us any photos you would like to share at homeproducts_cc@woodmark.com. We hope to hear from you soon and thank you for letting us be a part of so many of your projects HamptonBayRSI
                          • Verified Purchase
                          • Recommended
                          6 found this review helpful
                          We used this cabinet over our stove and microwave to raise the microwave and accommodate larger p...
                          We used this cabinet over our stove and microwave to raise the microwave and accommodate larger pots and pressure canners on the stove top. It works beautifully!
                          by
                          Response from Hampton Bay Customer CareFeb 28, 2020
                          That is wonderful to hear! Thank you so much for sharing your story and for choosing Hampton Bay to be a part of your kitchen. HamptonBayRSI
                          • Verified Purchase
                          • Recommended
                          I bought a home and the kitchen had been remodeled with these cabinets and I needed to install a ...
                          I bought a home and the kitchen had been remodeled with these cabinets and I needed to install a different cabinet over the range to install a hood. Perfect match and I love the look of these cabinets. The quality of the cabinet and materials are good. So much so that I decided to use this same cabinet in my '24X24 FT MAN CAVE' because they look so good. I also like that not only is there a good on the shelf selection but many other sizes are available to order so you can actually get the combination of needed cabinets.
                          by
                          Response from Hampton Bay Customer CareOct 3, 2019
                          Hello - We are so happy to hear that you loved your recent Hampton Bay purchase! Thank you so much for choosing Hampton Bay to be a part of your home. We hope you have a wonderful day! HamptonBayRSI
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 1,569 reviews

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