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Customer Reviews for Hampton Bay Hampton 30 in. W x 12 in. D x 42 in. H Assembled Wall Kitchen Cabinet in Cognac

Internet #205359609

Model #KW3042-COG

Store SKU #1006516654

  • Get started sooner with online orders shipping in 1 day
  • Features 2 doors and 2 adjustable shelves
  • Hampton Cognac kitchen cabinets add a rich look to any design

Customer Reviews

  • 4
    out of 2,728 reviews
  • 75% recommend this product
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Showing 1-30 of 2,728 reviews
This is crap. Back section has crack. Door frame has crack. Holes don’t line up for shelf. Only revived one shelf when should have been 2. I had to return the pantry earlier because it was so broken like the sides blew out from the back
by
Response from Hampton Bay Customer CareMar 1, 2024
We are sincerely sorry this happened to you, Jill. Please know that our Customer Care Team is here for you, and we want to discuss your Limited Lifetime Warranty options. We are available at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for your review, and please take care. HamptonBayRSI
  • Verified Purchase
1 found this review helpful
very cheaply made
These cabinets are made from 3/8” particle board and secured with 1/2 staples. Even with a 2x2 supporting the bottom of this cabinet and with only books and papers inside, the staples pulled right out of the back and the whole thing fell apart. Just really terribly built
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Response from Hampton Bay Customer CareFeb 26, 2024
We are so sorry for the dissatisfaction you experienced with your new Hampton Bay cabinetry order. We want to review all your options and discuss your concerns. We ask that you please connect with our Customer Care Team at (888) 578-4009. Thank you so much for leaving us this review, and we hope to work with you soon. HamptonBayRSI
    • Recommended
    1 found this review helpful
    damaged upon arrival.
    The delivery guy was throwing the cabinets around. He said he only had one more delivery wanted to get done. He was throwing the cabinets around in the box truck. One was laying on its side in the truck as if it had fallen in tranport. Nothing was anchored down or secured. Very dispapointed with delivery. I will be picking up future orders.
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    Response from Hampton Bay Customer CareFeb 26, 2024
    We sincerely apologize for the difficulties you have had with your new purchase. Please be sure to reach out to our Hampton Bay Customer Care Team to discuss your issues further. You can contact us at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for your review, and we are looking forward to working with you. HamptonBayRSI
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      Response from Hampton Bay Customer CareFeb 26, 2024
      We are very sorry to hear that you were not satisfied with your purchase of Hampton Bay cabinetry. If you ever have any questions or concerns, please know your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com. We appreciate your insight and your honest review. HamptonBayRSI
      • Verified Purchase
      Totally happy with all the Hampton bay satin white cabinets I've ordered and installed in my kitchen renovation. These cabinets give a classier look than the shaker design. Wife and I love the look.
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      Response from Hampton Bay Customer CareOct 20, 2023
      Yay! Thank you for choosing Hampton Bay to be a part of your space. We are thrilled you and your wife are happy with your purchase, and we hope you have a great day! HamptonBayRSI
      • Verified Purchase
      by
      Response from Hampton Bay Customer CareSep 18, 2023
      We are very sorry to hear about your disappointment in our Hampton Bay cabinetry. If you ever have any questions or concerns, please know your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com. We appreciate you taking the time to provide your valuable feedback. HamptonBayRSI
      • Verified Purchase
      Wall cabinet came apart
      My neighbor sent me this picture of my kitchen cabinet that came apart. The back is still attached to the wall, the sides top, and bottom and front laying on the floor with my dishes broken less than a year old these cabinets are
      by
      Response from Hampton Bay Customer CareJun 27, 2023
      We appreciate you leaving us this review, and we are sorry to see the issues you've experienced. Our Hampton Bay Customer Care Team has reached out to you. We want to discuss your options and assist in improving your experience. We thank you for bringing this to our attention, and we wish you all the best. HamptonBayRSI
        • Recommended
        2 found this review helpful
        Hickory Sticks!
        We love the look of all of the pre-finished hickory Hampton Bay cabinets! Our upstairs kitchen has them and as we remodeled downstairs to add a second kitchen - that's what we opted for, once again! They look good - modern and with great hardware. Added value for the $$.
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        Response from Hampton Bay Customer CareMay 23, 2023
        And we love that you are happy with your new Hampton Bay Hickory wall cabinet! We cannot thank you enough for your terrific feedback, and we hope you continue to adore your updated space for a very long time. HamptonBayRSI
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Negative reviews are warranted……
        I wished I purchased the unfinished in-stock cabinets, the quality is superior to these low quality cabinets. I purchased these cabinets to build a built in hutch/bookcase for my granddaughter’s bedroom. I used wall cabinets mounted to a floor frame so I shouldn’t have the fallen cabinet problem, however, seen the quality of these cabinets. I can see how they’re falling off consumers walls. I would not recommend these cabinets for a kitchen being used daily.
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        Response from Hampton Bay Customer CareMay 12, 2023
        We sincerely apologize for the frustrating experience you had. While your photo is stunning, we want to ensure you have all you need for your project. Please contact our Customer Care Team to discuss your warranty replacement options. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for making us a part of your project, and we hope to hear from you soon. HamptonBayRSI
          3 found this review helpful
          Not heat resistant.
          Shortly after installing the paint/latex started peeling. Off the two cabinets that are next to the stove. I contacted woodwork for warranty, rep said they do not cover heat damage. Out of courtesy they offered to send me just the doors to replace. Got the doors but they were used, holes for cabinet hardware were already extended/chipped clear sign they were used, bottom corner of the door was damaged. Which sucks because i just remodeled my kitchen with these cabinets, so if i can save someone this headache.
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          Response from Hampton Bay Customer CareMay 4, 2023
          We are so sorry you experienced this, Lori. Our Customer Care Team is eager to learn more about this, and we ask that you please connect with us at (888) 578-4009. Thank you for making us aware of your situation, and we hope to hear from you soon. HamptonBayRSI
            1 found this review helpful
            Hampton Hickory Cabinets
            We first built our kitchen with Hampton Bay Hickory cabinets in 2011. Since then we have added more. We just love these cabinets.
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            Response from Hampton Bay Customer CareMar 6, 2023
            We love knowing you have added our Hampton Bay cabinetry to your space over the years. Thank you so much for sharing your journey, and we sincerely appreciate it. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Wall pantry
            The cabinets are great. We stacked them from the floor,screwed together and use then for a pantry. They match the rest of our cabinets.
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            Response from Hampton Bay Customer CareJan 25, 2023
            Thank you so much for adding our Hampton Medium Oak wall cabinetry to your project! Please enjoy your updated space, and we hope you have a great day.
            • Verified Purchase
            • Recommended
            1 found this review helpful
            New Home Office
            Great value. Easy home-office project. was able to get creative to establish the effect and style I was looking for. Still a work in progress.
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            Response from Hampton Bay Customer CareDec 16, 2022
            You're truly using your creativity to make your home office beautiful! Thank you for choosing Hampton Bay cabinetry to be a part of it, and we wish you nothing but success moving forward. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Hampton bay cabinets
            Beautiful cabinets !
            by
            Response from Hampton Bay Customer CareDec 13, 2022
            We could not have said it better ourselves! Thank you for sharing your feedback and photo. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Great buy! Sturdy cabinet, no assembly, easy to clean. The...
            Great buy! Sturdy cabinet, no assembly, easy to clean. The solid backs made installation much easier as you have plenty of options for the mounting screws. Perfect for our laundry reno!
            by
            Response from Hampton Bay Customer CareDec 12, 2022
            Your laundry room looks great! Thank you so much for sharing your great feedback and beautiful photo. We hope you continue to cherish your perfectly upgraded space! HamptonBayRSI
            • Verified Purchase
            Cabinets fit perfectly with the 3" fillers....
            Cabinets fit perfectly with the 3" fillers.
            by
            Response from Hampton Bay Customer CareNov 8, 2022
            Thank you for sharing this photo of your beautiful cabinet space, Trish. We hope you continue to enjoy your perfect cabinetry! HamptonBayRSI
            • Verified Purchase
            Defective product
            One of the cabinets shipped was defective. The factory did not use glue and the staples were not properly centered. After attaching to the wall, and adding the doors, the weight of the doors caused the joints to separate, all on their own. We could not afford to wait for a replacement with our contractor standing by, so he remedied these defects at our expense to remove, fix, and reinstall this cabinet. I have asked Home Depot for a full refund for this item and will update my review accordingly.
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            Response from Hampton Bay Customer CareOct 13, 2022
            We are sincerely sorry for the issues you had with your new cabinet. It is good to know that your contractor was there and able to help remedy this for you. If you have any concerns moving forward, please let your Hampton Bay Customer Care Team know. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making us your cabinetry choice, and we wish you all the best. HamptonBayRSI
              5 found this review helpful
              Good Value
              I'm happy with the Hampton Bay Hampton Assembled 36x42x12 in. Wall Kitchen Cabinet we purchased at a reasonable price and installed in our kitchen. We added this cabinet to our kitchen remodel along with several other cabinets and we are very happy with the completed project.
              by
              Response from Hampton Bay Customer CareSep 2, 2022
              We cannot thank you enough for making us the cabinet choice for your kitchen remodel project! We hope you continue to feel that happiness with your new cabinetry, and please be sure to have yourself a fantastic day. HamptonBayRSI
              • Verified Purchase
              • Recommended
              Matched our custom order kitchen cabinets....
              Matched our custom order kitchen cabinets.
              by
              Response from Hampton Bay Customer CareSep 2, 2022
              Thank you so much for choosing our Natural Hickory cabinetry to go along with your existing kitchen cabinets! We also appreciate you sharing this finished results photo, and we hope you cherish this upgraded space all the years to come. HamptonBayRSI
              • Verified Purchase
              More Storage in the Laundry room
              Was looking for an inexpensive cabinet (3 of them) for our laundry room. This one fit the bill and somewhat matched our cabinets in the kitchen. Thought the cabinet was of good quality and install went smooth. Recommend buying shims and Cabinet screws to make install easier. Great help at both stores we visited. We only found one at the 1st location we visited and got the other two at another store across town. Once mounted it was easy to adjust the doors/shelves, and install the door pulls. I would use them again!
              by
              Response from Hampton Bay Customer CareJun 24, 2022
              We can certainly see what you love so much about your upgraded laundry room! We hope you cherish this added storage space for a long time, and we look forward to being a part of your next project. HamptonBayRSI
              • Verified Purchase
              • Recommended
              Cabinets for laundry room
              The cabinets fit nicely in our laundry room. They were easy to install. The cabinets were packed with enough cardboard so that they were not damaged during shipment and handling. With Home Depot pickup service, HD was able to put the cabinets in my SUV.
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              Response from Hampton Bay Customer CareMay 19, 2022
              We cannot thank you enough for sharing your feedback and photo! Your laundry room looks so great, and we wish you nothing but success moving forward with your project. Please have a wonderful day, and take care! HamptonBayRSI
              • Verified Purchase
              Worked perfect for a short term redo. Needed raised...
              Worked perfect for a short term redo. Needed raised panel for a nook project. These worked perfectly for the project. Did have to refinish to match the kitchen. I knew that going into the project. Bought 3 cabinets they all lined up and the doors even lined up.
              by
              Response from Hampton Bay Customer CareMay 13, 2022
              We could not agree more, our updated cabinet area looks absolutely perfect! Thank you for sharing your feedback and photo, and we hope you continue to enjoy that beautiful cabinetry. HamptonBayRSI
              • Verified Purchase
              These cabinets have solid wood doors and faceframes and are...
              These cabinets have solid wood doors and faceframes and are very beautiful.
              by
              Response from Hampton Bay Customer CareMay 6, 2022
              Truly, your kitchen looks amazing! Thank you so much for choosing Hampton Bay, and we hope you cherish your beautiful cabinetry for a very long time. HamptonBayRSI
              • Verified Purchase
              Avoid at all costs.
              Bought some of these cabinets a while ago to build a basement bar, and they all went together perfectly. I am in the process of renovating my kitchen and bought some more of these cabinets, and have had nothing but issues. As you can see by the photos, the way these are assembled at the American Woodmark factory, they do not line up correctly. I've had to do a bunch of unnecessary and time consuming work to get these to work.
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              Response from Hampton Bay Customer CareMay 4, 2022
              We are sincerely sorry for the difficulties you have had, Timothy. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com, as we want to ensure you have everything needed to rectify these issues and concerns. Your feedback and photos are greatly appreciated, and we look forward to working with you soon. HamptonBayRSI
                5 found this review helpful
                Cabinets are medium duty as described and come with easy...
                Cabinets are medium duty as described and come with easy to adjust door hinges for the fine adjustment.
                by
                Response from Hampton Bay Customer CareMay 5, 2022
                Your laundry room cabinet space looks great! Thank you for your review and feedback, and we hope you continue to enjoy that updated area. HamptonBayRSI
                • Verified Purchase
                ...
                by
                Response from Hampton Bay Customer CareApr 18, 2022
                Thank you so much for sharing the photo of your new kitchen with us! We hope you enjoy it for a very long time, and please have a wonderful day. HamptonBayRSI
                • Verified Purchase
                Love these
                Great cabinets! Easy to hang. Very sturdy and they look awesome.
                by
                Response from Hampton Bay Customer CareFeb 10, 2022
                You are 100% right, Michelle! Your newly installed Hampton Bay cabinets look awesome. We wish you nothing but the best moving forward with your project, and we cannot thank you enough for sharing your feedback with us! HamptonBayRSI
                • Verified Purchase
                • Recommended
                2 found this review helpful
                Holes for shelves are crooked
                Make sure before you hang to check the holes for the shelves. Mine were way off and to figure this out after contractor had hung them is frustrating!
                by
                Response from Hampton Bay Customer CareOct 21, 2021
                We are sincerely sorry for the frustration felt with that crooked shelving, Jennifer. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We want to know more about what you are seeing and discuss all of your options. Thank you for bringing this to our attention, and we hope to hear from you soon. HamptonBayRSI
                  • Recommended
                  4 found this review helpful
                  I will give 5 stars to these cabinets...
                  I will give 5 stars to these cabinets
                  by
                  Response from Hampton Bay Customer CareJun 11, 2021
                  And we thank you for those 5 stars, Sara! Please enjoy your new Hampton Bay cabinetry, and be sure to yourself a great day. HamptonBayRSI
                  • Verified Purchase
                  Sturdy cabinets. Look great! Excellent value for the money....
                  Sturdy cabinets. Look great! Excellent value for the money.
                  by
                  Response from Hampton Bay Customer CareMay 25, 2021
                  We could not have said it better ourselves! Thank you for selecting Hampton Bay, and please have a great rest of your day. HamptonBayRSI
                  • Verified Purchase
                  Showing 1-30 of 2,728 reviews

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