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Customer Reviews for Hampton Bay Hampton 18 in. W x 24 in. D x 34.5 in. H Assembled Base Kitchen Cabinet in Medium Oak with Drawer Glides

Internet #100553459

Model #KB18-MO

Store SKU #543468

  • Get started sooner with online orders shipping in 1 day
  • Features 1 drawer, 1 reversible door, and 1 adjustable shelf
  • Choose Hampton Medium Oak kitchen cabinets for a classic look

Customer Reviews

  • 3.8
    out of 2,097 reviews
  • 67% recommend this product
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Showing 1-30 of 2,097 reviews
All Hampton bay cabinets I bought are great! My family room and office look much newer now! Older things were 24 years old from original owner. It feels great here now!
by
Response from Hampton Bay Customer CareApr 12, 2024
Yay! We are so happy to be a part of your home, and we hope your new space continues to bring you joy. We appreciate you sharing your feedback with us, and we hope you have a good day. HamptonBayRSI
  • Verified Purchase
Had some damage that I had to repair.
by
Response from Hampton Bay Customer CareApr 12, 2024
While you were able to make those repairs, we are so sorry you experienced this with your purchase. Our Customer Care Team is here to review your concerns and assist where needed. Please connect with us at (888) 578-4009 or homeproducts_cc@woodmark.com to discuss your project further. We appreciate your candid feedback, and we wish you the best. HamptonBayRSI
  • Verified Purchase
Two cabinets were purchased. Upon unwrapping each had significant damage. One had a drawer that was installed askew and the drawer front fell off. The other cabinet had a significant damage to the back corner. I have taken photos but do not see a way to upload them. As my husband is in a wheelchair, it is incredibly inconvenient to repack and return these so we have made some repairs and will have to accept the damage that cannot be repaired. I have purchased these items in the past and have never had a problem. This being said, I would like to be compensated for the poor quality control and inconvenience of having to make my own repairs. Thank you.
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Response from Hampton Bay Customer CareMar 14, 2024
Jane, we are so sorry this has happened to you. We want to discuss your concerns and review all your options so that we can improve your experience. Our Customer Care Team is here for you when needed and can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com. Email may be best as you can then share any helpful photos. Thank you for sharing your feedback, and we hope to hear from you soon. HamptonBayRSI
  • Verified Purchase
by
Response from Hampton Bay Customer CareMar 8, 2024
Thank you for sharing your feedback! Please have a great day and enjoy your new Hampton Bay cabinet. HamptonBayRSI
  • Verified Purchase
Matches my other cabinets bought 20 years ago. Everything was pre-assembled no adjustments needed, but instructions included if needed
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Response from Hampton Bay Customer CareFeb 27, 2024
This is great, Mike. We hope you continue to enjoy your new Hampton Bay purchase. Please know if you have any issues with your cabinetry order, your Customer Care Team is here to assist. We are always happy to help and can be reached at (888) 578-4009 when needed. HamptonBayRSI
  • Verified Purchase
came broken.
Ive purchased many of my renovating needs from home depot and this one came broken upon delivery.
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Response from Hampton Bay Customer CareFeb 26, 2024
We are very sorry you received your new Hampton Bay cabinetry with these issues. Please know your Customer Care Team is here for you to review your concerns and can be reached at (888) 578-4009. We appreciate you making us a part of your home and hope to hear from you soon. HamptonBayRSI
    • Recommended
    Cabinets were made incorrectly and won't close !
    Got 3 cabinets for Island . Installed cabinets & the drawers were made too high to upper edge so the top drawers can not close. They don't fit under counter. All drawer faces were installed crocked . So I have to reengineer my brand new cabinets . No cleats were supplied. The top drawers, of course do not flush up to counter. Sides are made a particle board and fragile . Unless you are a cabinet maker, do not buy these cabinets ! We are getting different brand of cabinets for rest kitchen
    by
    Response from Hampton Bay Customer CareFeb 14, 2024
    Thank you for making us the cabinet choice for your project. To discuss your drawer issues and adjustment options, please call our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to hear more from you soon. HamptonBayRSI
      NEVER ship from Home Depot!
      When this came in the cabinet was completely broken. In two places pieces were broken off and we can hopefully fix that. We can’t however, fix the smashed back
      by
      Response from Hampton Bay Customer CareFeb 14, 2024
      Thank you for sharing your journey with us. To discuss all of your Limited Lifetime Warranty options, please reach out to our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We want to learn more about what you are seeing and help where we can. Thank you for selecting Hampton Bay, and we hope to hear from you. HamptonBayRSI
        • Recommended
        Damaged when arrived. Too hard to get customer service to help with a damaged item
        by
        Response from Hampton Bay Customer CareJan 26, 2024
        Thank you for sharing your experience with us, Keli. We sincerely apologize for the damage you saw with your new order, and we want to review your replacement options. Our Customer Care Team is eager to help and can be reached at (888) 578-4009. HamptonBayRSI
        • Verified Purchase
        1 found this review helpful
        Obviously Quality Control is non-existent at Hampton Bay
        Received my order of cabinets and almost every cabinet is a mess. Hampton Bay is using 1 pocket screw to attach all horizontal rails so they spin freely and almist every rail is split. Frustrating is an understatement! This will definitely be the last time I order these cabinets!
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        Response from Hampton Bay Customer CareNov 22, 2023
        We understand how frustrating this was for you, and we are sincerely sorry you had to go through this. Your Hampton Bay Customer Care Team is here to help you with any Limited Lifetime Warranty issues and can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for making us your cabinetry choice, and we hope to hear from you soon. HamptonBayRSI
          • Recommended
          1 found this review helpful
          Cabinet was not glued together. No quality control in that factory.
          by
          Response from Hampton Bay Customer CareSep 5, 2023
          We are sorry you are not satisfied with your new Hampton Bay cabinetry order. Please reach out to our Customer Care Team at (888) 578-4009 as we want to discuss what you saw and review your Limited Lifetime Warranty options. We appreciate you choosing us to be a part of your project, and we hope to work with you soon. HamptonBayRSI
          • Verified Purchase
          1 found this review helpful
          Glued on drawer fronts
          Glues on drawer fronts make it impossible to adjust drawer alignment with doors. Very poor design decision by your supplier.
          by
          Response from Hampton Bay Customer CareJun 30, 2023
          Thank you for sharing your feedback. To discuss your drawer adjustment options, please connect with our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We are looking forward to working with you soon! HamptonBayRSI
          • Verified Purchase
          My best decision
          I designed my mother-in-law suite kitchen with these hickory raised panel cabinets. Lowers only plus a tall pantry cab. Every cabinet was perfect and was delivered in a timely manner. I installed them myself and am over the moon happy with my choice! The only thing I wish were different is that I could choose which side the hinges were on before I ordered, I had to change the hinge side on the 24" cabinet but the 9" cab was impossible to pre-drill the new holes so I kept it as is. No biggie.
          by
          Response from Hampton Bay Customer CareMay 24, 2023
          We are glad you enjoy your new Hampton Bay purchase! We thank you so much for making us a part of your in-law suite, and we wish you all the best. HamptonBayRSI
            • Recommended
            Perfect for island projects
            Perfect for island projects
            by
            Response from Hampton Bay Customer CareMay 16, 2023
            We cannot thank you enough for the wonderful review! We appreciate you making Hampton Bay a part of your project, and we wish you all the best in your new space. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Perfect for an island set up
            Perfect for an island set up
            by
            Response from Hampton Bay Customer CareMay 16, 2023
            We appreciate you choosing Hampton Bay to be a part of your new space. We are thrilled you found the perfect fit for your island project. Thank you for taking the time to leave this review, and please have a great day. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Order 2 months in advance
            Ordered a complete set of 8 had to send back multiple cabinets plus the end panel ordered in December completed order in February
            by
            Response from Hampton Bay Customer CareFeb 21, 2023
            We are glad you are enjoying your new Hampton Bay cabinetry. We are very sorry to hear about those setbacks, and we ask that you please let us know if you have any Limited Lifetime Warranty issues. Our Customer Care Team can be reached at (888) 578-4009. We wish you all the best, and we thank you for making us a part of your project. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Great product as described
            Great product as described
            by
            Response from Hampton Bay Customer CareDec 30, 2022
            Thank you, Drew! We are thrilled to hear you love your new Hampton Bay kitchen cabinetry! HamptonBayRSI
            • Verified Purchase
            Cabinets
            Great product good construction
            by
            Response from Hampton Bay Customer CareJan 4, 2023
            This is great to hear, Drew! We appreciate the awesome review, and we wish you nothing but the best! HamptonBayRSI
            • Verified Purchase
            Renovated our laundry room with these cabinets & shelves
            Renovated Laundry Room
            by
            Response from Hampton Bay Customer CareDec 15, 2022
            Your newly renovated laundry room looks great, Pamela! This will certainly be a space you admire for many years to come. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Renovated Laundry room with new cabinets and shelves
            Renovated Laundry Room
            by
            Response from Hampton Bay Customer CareDec 15, 2022
            You truly have created a beautiful space, Pamela! Thank you for your feedback, and we hope you cherish your new cabinetry for a long time. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Easy Install
            Very nice cabinets at a good price
            by
            Response from Hampton Bay Customer CareJun 13, 2022
            We can certainly see why you are so happy with your newly installed Hampton Bay cabinetry! Your cabinet space looks great, and we hope you continue to admire it for a very long time. HamptonBayRSI
            • Verified Purchase
            Nice cabinets
            The door's and drawers needed adjustment, overall nice cabinets.
            by
            Response from Hampton Bay Customer CareJun 8, 2022
            Your kitchen is looking great! We hope you have everything in place soon, and we thank you so much for making Hampton Bay a part of your home. HamptonBayRSI
            • Verified Purchase
            • Recommended
            We are a local contractor wwwSmartHomesLLC and buy these cabinets...
            We are a local contractor wwwSmartHomesLLC and buy these cabinets frequently. Aside from having to go to multiple stores to get all the different units, pieces, trim, and molding you cannot go wrong with the price.
            by
            Response from Hampton Bay Customer CareMay 13, 2022
            We cannot thank you enough for continuing to make The Home Depot and Hampton Bay a part of your projects! We wish you nothing but success moving forward, and we hope you have a great rest of your day. HamptonBayRSI
            • Verified Purchase
            Pretty nice for such a low price
            This is a basic cabinet with good features for low-cost applications. It looks much more expensive than it is. The construction quality is fairly basic made of rough MDF type material but the cabinet doors and fronts appear to be real wood with a nice finish. We bought two of these with a formica countertop as a laundry sorting center.
            by
            Response from Hampton Bay Customer CareMay 6, 2022
            We appreciate you choosing our Hampton Bay cabinets to be a cornerstone within your laundry area, Thomas! We hope you enjoy your upgraded cabinetry space for a very long time. HamptonBayRSI
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Hickory cabinets
            Beautiful finish. Sturdy, well made.
            by
            Response from Hampton Bay Customer CareDec 30, 2021
            We could not agree more! Thank you for sharing your feedback with us here at Hampton Bay, and we hope you admire that beautiful Natural Hickory finish for a very long time. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Good quality for the value
            I was looking for a cabinet to add to our laundry room and this one worked good. Construction methods are adequate for a unit of this price. Nice large drawer with decent slide guides. I had to add hardware while is normal but when locating the door pulls I luckily noticed that the two doors were slightly different as to the size of the internal raised panel machining. The door stiles were about 1/4" different in width which made it tricky when boring for pulls to ensure they were at the same height! Glad I caught this prior to assuming doors were the exact same
            by
            Response from Hampton Bay Customer CareOct 26, 2021
            Thank you for sharing the story of your project with us, Tom. We are very glad you caught that subtle difference too! We hope you enjoy your updated laundry room for a very long time, and we are thrilled you made Hampton Bay a part of it. Have a great day, and take care! HamptonBayRSI
            • Verified Purchase
            • Recommended
            Added an upper & lower cabinet To match ones installed about 7 years ago. Matched perfectly & ...
            Added an upper & lower cabinet To match ones installed about 7 years ago. Matched perfectly & easy Installation since they were already assembled.
            by
            Response from Hampton Bay Customer CareJul 12, 2021
            We are so happy to know you were able to easily match your new Hampton Bay cabinetry with your existing cabinets, Patricia! Thank you for sharing your feedback, and we hope you have a great day. HamptonBayRSI
            • Verified Purchase
            • Recommended
            bad cabinets
            I'm trying to write a review that will let people know my experience in the trades and my bad experience with these cabinets. I want to write a review that's acceptable but am now just a goofy building inspector and it seems I'm unable to. I'll just say that since 1979 when I started in the trades, these are the worst cabinets I've worked with and I couldn't even make a few of them work at all. I wish I could help more than this.
            by
            Response from Hampton Bay Customer CareJun 8, 2021
            We sincerely apologize for the frustration felt with your Hampton Bay cabinetry experience. Our Customer Care Team stands at the ready to help you with any Limited Lifetime Warranty assistance needed. Please contact us at (888) 578-4009 or homeproducts_cc@woodmark.com to discuss your issues or concerns further. We are eager to learn more, and we hope to hear from you soon. HamptonBayRSI
            • Pro
            4 found this review helpful
            White cabinets
            I updated my bathroom using these instead of the vanities, i wanted more storage space for our bathroom. The pantry is my favorite for towels on the bottom section and medicines in the top.
            by
            Response from Hampton Bay Customer CareMay 13, 2021
            It is so wonderful to hear that you achieved your cabinetry vision with our Hampton Bay cabinets, Jennifer! We hope you continue to adore your updated bathroom space for a very long time, and please enjoy the rest of your day. HamptonBayRSI
              • Recommended
              1 found this review helpful
              Nice Diy PRODUCT...
              Nice Diy PRODUCT
              by
              Response from Hampton Bay Customer CareDec 23, 2020
              We are so pleased to know that you enjoy your new Hampton Bay cabinet. Thank you for making it a part of your DIY project, and we hope that you have a great day! HamptonBayRSI
              • Verified Purchase
              1 found this review helpful
              Showing 1-30 of 2,097 reviews

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