Customer Reviews for Whalen Glass and Cherry Desk with Storage
Customer Reviews
May 2, 2018
Really great desk
Perfect for those looking for a classic but modern desk, really happy with this purchase, sometime is a pain to put together, but its plenty sturdy, I've moved to two different apartments with it, and everything survived, no damage to glass, nothing.
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Customer review from whalenfurniture.comFeb 2, 2018
great features and style
very happy, put together well and put it together took time but was worth it
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Customer review from whalenfurniture.comOct 3, 2016
It's a nice sturdy desk
This desk was sturdier than I expected it to be. The wood and metal are of good quality and the glass is thick, tempered black glass. It feels sturdy. It was easy to assemble. The glass sits on suction cups, but don't be swayed by this. The gals goes on easily and I get absolutely no movement of the glass when I lean on it or for any other activities. It was easy to assemble. It's a pretty good desk. The only downsides are that the glass is VERY heavy and you will need help to lift it. It is easy to put together by yourself or with a partner. You will need a partner for the glass installation though. Also, I didn't realize how COLD glass can get! But, that is my problem not the desks.
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Customer review from whalenfurniture.comJul 18, 2015
Desk arrived with NO - ZIP - Nada - ASSEMBLY PARTS
I OPENED THE PACKAGE, REMOVED EVERYTHING FROM THE BOX, READY TO ASSEMBLE. GUESS WHAT? THERE WAS ABSOLUTELY NOTHING TO PUT THE DESK TOGETHER WITH. NO BOLTS, WASHERS, PLUGS, RISERS, WRENCHES, PENS, LEVELERS - N-O-T-H-I-N-G. JUST THE GLASS PIECES AND END PIECES.
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Response from Customer Service Aug 11, 2015
Hello, We thank you for bringing this to our attention, customer feedback is very appreciated. Our goal is that every customer is a satisfied customer. We are very sorry to hear about your experience with our Newport Desk. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience. A Customer Service representative will contact you via email and will assist you in getting the hardware to assemble your desk, instead of having to pack it up and take it back. Our contact information is located in your instruction manual. Thank you for purchasing Whalen Furniture.
Customer review from whalenfurniture.comApr 29, 2014
Defective
The desk itself would normally be great, but mine has a weird thing in the glass, a defect, and after emailing the email the manufacturer provided for this reason, with photos and explanation, weeks later: still no response.
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Response from Whalen Product ExpertJan 8, 2015
Hello, Thank you for purchasing Whalen Furniture . We apologize for the inconvenience you are having with Whalen Furniture. Could you please provide your contact information to confirm if this issue has been resolved?.
