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Customer Reviews for GREE Multi-21 Zone 29000 BTU Ductless Mini Split Air Conditioner with Heat, Inverter and Remote -230-Volt/60Hz

Internet #205428736

Model #MULTI30HP303

Store SKU #1001229105

  • Energy-efficient 22 SEER 33,438 BTU cooling & 32,414 BTU heating
  • Heat and cool 3 room zones in a home combined up to 1,600 sq. ft.
  • Room temp sensing digital thermostat with included remote control

Customer Reviews

  • 3.5
    out of 59 reviews
  • 59% recommend this product
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Showing 1-30 of 59 reviews
Everything is working well so far after 3 weeks of use. It was delivered to my local store long b...
Everything is working well so far after 3 weeks of use. It was delivered to my local store long before the expected date. Love the fact that it has wifi.
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  • Verified Purchase
  • Recommended
I'm glad I chose this equipment. Have power and strong...
I'm glad I chose this equipment. Have power and strong Work perfect in my living room and bedroom. Love it
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  • Verified Purchase
1 found this review helpful
We had the GREE multizone installed in 3 bedrooms (1 unit-3 handlers) in our home in May 2017 and...
We had the GREE multizone installed in 3 bedrooms (1 unit-3 handlers) in our home in May 2017 and its been great so far :) We live in MO, so the weather changes over night from 90' F to 35' F. The unit heats up the rooms and cools them down quickly. I'm a light sleeper, but I don't even hear them running. You need to know that there are refrigerant and drainage hoses to buy that do not come with the unit. Those cost an additional $500 and the unit must be installed by a licensed ac technician which costed us $2000 (and that was the cheapest). True enough that each room can be on a different temperature, but all must be on the same mode (heat, cooling, fan, auto). Overall, I would recommend these units especially if you have an older home that's hard/impossible to install duct work in.
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  • Verified Purchase
62 found this review helpful
Works fine when it works
They advertise a warranty, but don't tell you it doesn't apply and there is no support if you install it, NONE. Gree will not help or speak with you. The unit cools and heats as advertised, BUT it has had numerous problems. I have now paid more than the cost of professional installation to fix it while it should still be in warranty. It still has frequent error codes. An annoying point about all these units is that there are frequent disconnects from wifi requiring reset.
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    The condenser was a different model then we purchased...
    The condenser was a different model then we purchased
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    Response from Tradewinds DistributingMay 23, 2022
    System MULTI24HP304 includes a 26,000 BTU outdoor compressor, two 9,000 BTU Vireo wall mount units and one 18,000 BTU Vireo wall mount unit. Each component in the bundle has a different model. Please contact homedepot@twclimate.com for further assistance. tradewindsdistributing
    • Verified Purchase
    I bought 2 units a year ago.
    Both have fried the circuit board. Expensive mess. 1 unit board fried, they replaced under warrenty. (Still cost $500 labor). It lasted a week so they replaced the whole condeser under warrenty. (Another $500 labor). 2nd unit just went out tonight. What an expensive mess
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      3 found this review helpful
      Just in time for summer. Meets and exceeds all expectations. Quite, cool and efficient.
      Just in time for summer. Meets and exceeds all expectations. Quite, cool and efficient.
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      • Verified Purchase
      • Recommended
      Easy to install. Works great and reduced electric bill...
      Easy to install. Works great and reduced electric bill
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      Piece of crap. It worked the first 6 hours until the frion escaped who knows from where. Technici...
      Piece of crap. It worked the first 6 hours until the frion escaped who knows from where. Technician with over 20 years experience and very familiar with Gree can't find the leak
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      • Verified Purchase
      2 found this review helpful
      The mini split is doing an excellent job of cooling my wife's crafts room. Since it is August, w...
      The mini split is doing an excellent job of cooling my wife's crafts room. Since it is August, we have not used the heater yet. But I am sure it will work as great as the air conditioning part.
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      • Verified Purchase
      • Recommended
      1 found this review helpful
      So Far so good!
      Purchased this for a rental until, very quiet and cools nicely. We've gone 2 summers with it so far (this summer at 116degrees) and so far no issues. It has met my expectations. We self installed it, but had an HVAC person come out and check for leaks and vacuum at a cost of around 450.00. I purchased a different brand for another unit and we have had some minor issues with that brand, so I've decided to purchase this same unit for a different apartment. We did have a fire (unrelated) in the unit at one point and the blowers were easily replaced by an HVAC company due to possible damage from smoke. Even though the HVAC person said they hadn't heard of Gree, it's worked out well so far.
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        2 found this review helpful
        Very quiet operation and easy installation. Highly recommended....
        Very quiet operation and easy installation. Highly recommended.
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        • Verified Purchase
        DOESN'T WORK - NO TECH SUPPORT
        Purchased from Home Depot and paid over $1,000 for installation. Worked for less than a week, called tech for repair, worked less than a day. There is no manual and GREE offers no tech support. Don't waste your money. Now I have to pay to uninstall and return then to reinstall a new system. Husband is recovering from 3 back surgeries and it's extremely hot.
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          3 found this review helpful
          1 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          It works great!...
          It works great!
          by
          • Verified Purchase
          Missing the second set of hoses...
          Missing the second set of hoses
          by
          • Verified Purchase
          2 found this review helpful
          We just had this installed and it has been really...
          We just had this installed and it has been really great having it be 5 zones Is awesome there very quiet heat the room super well we live in pa and it gets cold here very fast and our house is on a slab but these heat up very fast and even install was very easy
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          • Verified Purchase
          2 found this review helpful
          Don’t Buy!
          The concept of a mini-split is wonderful and I’m sure there are mini-split systems on the market that are wonderful but so far Gree has not proven to be one of those products. Since installation, by a professional a/c company, we have not been able to get the system to cool for more than a couple of weeks at a time. We have had three different companies come to trouble shoot the system and finally one of them found a leak in the outside condensor. That a/c company has tried to contact Gree and has even filled out and sent in all of the required warranty information but cannot get anyone at Gree to respond. It has been over a month and nothing! Gree has no provision for consumer complaints and evidently no provisions for licensed A/C technicians to contact them either. So, I would definitly not recommend this product!
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            • Recommended
            38 found this review helpful
            5 Star Review
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Very efficient
            Very efficient at reducing energy bill. I had a typical 2 ton unit for 3 upstairs that ran constantly.
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              • Recommended
              No ducts
              Purchased in 2018 with renovation to make ceilings all the same height and lose all ducts
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                • Recommended
                I finally have central air!
                I live in a very old house with radiators, and I never thought I'd be able to have central air. My sister is in the hvac industry and recommended these units. I LOVE them!! I don't have to worry about getting the window units in and out, bugs or heat coming in around them, and to top it off, my electric bill has dropped dramatically! They are much quieter than window units and very easy to use.
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                  • Recommended
                  Wish it had a thermostat
                  Wish it had a thermostat
                  by
                  • Verified Purchase
                  • Recommended
                  Awesome system. Once you figure out how to route the lines and drain hoses the install is pretty ...
                  Awesome system. Once you figure out how to route the lines and drain hoses the install is pretty simple. The outdoor unit is very quiet. The indoor units are quiet as well and keep the rooms comfortable without being intrusive.
                  by
                  • Verified Purchase
                  • Recommended
                  Everything arrived quickly and as described. It was a...
                  Everything arrived quickly and as described. It was a very good deal too. The problem that I am having is that the one (and maybe the other one that we are not yet using) keeps cycling for a couple seconds every few minutes. It is very irritating at night since it is in our bedroom. Maybe somebody can help me figure out why. It also seems to randomly turn itself on, or we have a ghost.
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                  • Verified Purchase
                  3 found this review helpful
                  The Gree unit came highly recommended and I currently functioning...
                  The Gree unit came highly recommended and I currently functioning as advertised. My biggest issue was ordering the unit and the necessary items for the installer to install the unit without delays. There was also not an expert available to talk to about this issue until the forth call to Home Depot. The other issue was price. Initially it appeared that this unit was price competitive with other similar units but as I indicated this product is not bundled and by the time you add all of the components it is considerably higher than other competitive products. Fortunately I used a contractor that was very familiar with the Gree system and was a lot of help.
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                  • Verified Purchase
                  2 found this review helpful
                  Works great in the basement which is 1800 squarefeet...nice and...
                  Works great in the basement which is 1800 squarefeet...nice and quiet..
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                  • Verified Purchase
                  Showing 1-30 of 59 reviews

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