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Customer Reviews for Glacier Bay Estates 18 in. Towel Bar in Brushed Nickel

Internet #100549659

Model #720B-0104

  • All hardware is included
  • Each bar is designed to hole up to 15 lbs.
  • Brushed-nickel finish matches nearly any home décor

Customer Reviews

  • 4.4
    out of 38 reviews
  • 96% recommend this product
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Showing 1-30 of 38 reviews
Heritage Bronze with Copper Glow
This 18" towel bar is easy to install. It has the most beautiful copper glow. The color isn't that dark oil rubbed bronze color, it is lighter in color. I installed this in a bathroom with a bronze shower glass frame. The colors work well together. It is good quality and also looks great. I tried to capture the actual color in my pictures. The rod is thin, about the diameter of a dime. It is functional and adds character to the bathroom. The instructions were good. I would suggest that when mounting in Sheetrock that you use a 13/64" drill bit and gently tap the anchors in, rather than drilling a 1/4" hole. I first taped the paper template to the wall and checked for level. Then I drilled through the paper with a 1/8" bit to mark my drill holes. Then I took the paper down to drill the anchor holes. The 1/4" hole can make it too easy for the anchor to spin when you try to put the screws in, which can be a pain, so I tried 13/64" bit and it worked perfectly. Overall, this is an easy upgrade to your bathroom.
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  • Recommended
1 found this review helpful
Perfectly beautiful!
For the great price, the bar is beautiful! I ordered 3 and am very happy!
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  • DIY
  • Verified Purchase
  • Recommended
It blended perfectly with the decor.
We bought it to coordinate with fixtures previously purchased in an earlier update and it worked great!
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  • DIY
  • Verified Purchase
  • Recommended
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  • Verified Purchase
wonderful product, delivered quickly...
wonderful product, delivered quickly
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  • Verified Purchase
The towel rod was a perfect match to what we already had. It installed easily. The store did not ...
The towel rod was a perfect match to what we already had. It installed easily. The store did not stock it, but it was easy to order for store pickup.
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  • Verified Purchase
  • Recommended
I have bought other items from this line which assembled...
I have bought other items from this line which assembled fine. On this piece, the wall mount grooves were cut unevenly. The metal was too hard to try to carve out the part blocking how it rested into the wall bracket. There was no hope for making this work the way it was supposed to. I ended up drilling my own holes into the metal and using regular screws. If I didn't need it ASAP I would have returned it. I would skip this line and get something with better quality control.
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Response from Pegasus FaucetOct 16, 2020
Hello Rebecca. We apologize for the issues you had with your Towel Bar. If there ever is an problem with this unit, you can contact the Home Depot Call Center at 1-855-434-5224 and they can assist you further. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
  • Verified Purchase
Very nice towel rod. I really like the bronze...
Very nice towel rod. I really like the bronze finish and design.
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  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
I'm happy with it. Hardest part of hanging was...
I'm happy with it. Hardest part of hanging was getting it level. 4 out of 5 stars for sturdiness, but for the price it's wonderful. Looks nice in my guest bathroom and serves the purpose I wanted it for.
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  • Verified Purchase
Love it! It looks so sleek. ...
Love it! It looks so sleek.
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  • Verified Purchase
The color is perfect and sturdy the wife loved it...
The color is perfect and sturdy the wife loved it
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  • Verified Purchase
1 Star Review
Rating provided by a verified purchaser
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Response from THD-CSFeb 12, 2019
Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, We appreciate the feedback you provided to us. Rest assured, our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit or you are having problems now, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
  • Verified Purchase
L0ST THE B AR SO I HAD TO BUY ANOTHER THIS ONE IS WORKING GREAT
L0ST THE B AR SO I HAD TO BUY ANOTHER THIS ONE IS WORKING GREAT
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  • Verified Purchase
  • Recommended
Great product...
Great product
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  • Verified Purchase
The towel bar was easy to install. Love it!!!!
The towel bar was easy to install. Love it!!!!
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  • Verified Purchase
  • Recommended
It was good value for money, It looks beautiful....
It was good value for money, It looks beautiful.
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  • Verified Purchase
Great piece, beautiful quality ...
Great piece, beautiful quality
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  • Verified Purchase
The towel bar was very easy to install. The template enclosed made the project easier. It only t...
The towel bar was very easy to install. The template enclosed made the project easier. It only took 5 minutes to install and was level because of the template.
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  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
Good Buy
It was the less expensive towel bar listed for the same matching style and it was fairly easy to install except the new screws does not match the existing holder settings
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  • Verified Purchase
  • Recommended
Mounting hardware cheap and light weight
Product looks ok but mounting hardware light weight and cheap. Mounting depends on a tiny set screw and metal clip that is much to small.
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  • DIY
  • Verified Purchase
Better Quality Than Expected for the Price
We are updating our home to put on the market and were really impressed with the quality and appearance of the towel bars, hand towel holder, and toilet paper holder. Should have done this earlier, so that we could enjoy them longer.
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  • DIY
  • Verified Purchase
  • Recommended
Thank you!
Jimmy Byrd was so helpful ! It's people like Jimmy that make me always go to Home Depot first. I get the help I need. Thank you Jimmy!
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    • Recommended
    Beautiful Asset for our home!
    I found this online after searching for similar products at other stores. This was overall pretty easy to install in our bathroom. Makes our entire bathroom instantly more classy! The only complaint was that there is a microscopic screw included, that unless you have a specialized screw driver to remove for the purpose of tightening - this almost didn't work in our bathroom. Otherwise, we do love these towel holders and will be adding these in our other bathroom. I love how inexpensive they were and instantly added charm to our bathroom without spending an arm and a leg!
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    • DIY
    • Recommended
    great bar, sturdy
    Great towel bar, would buy it again for any bath - goes great
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    • Verified Purchase
    • Recommended
    towel bar
    Bought three of these for the bathroom. They look great and perform well. Good installation instructions; easy to install; and are what we wanted.
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    • Verified Purchase
    • Recommended
    New Towel Bars for the New Bathroom
    Easty to install; looks wonderful in the new bathroom!
    by
    • DIY
    • Verified Purchase
    • Recommended
    estates towel bar
    I love the color and seems very well made.no complaints
    by
    • DIY
    • Verified Purchase
    • Recommended
    nice product line
    I bought this bar and other matching bathroom fixtures/accessories. Very nice finish on all and super easy to install.
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    • DIY
    • Verified Purchase
    • Recommended
    Showing 1-30 of 38 reviews