Customer Reviews for GE 33 in. W 22.7 cu. ft. French Door Refrigerator in White

Hello - While we appreciate you choosing GE Appliances for your kitchen needs and are glad to see you've owned the fridge for about five years now, we are sorry your fridge is not working properly. We understand how burdensome this may be for you. One of our agents will be reaching out to you via email to investigate this issue further. Please keep an eye out for that email and respond at your earliest convenience. We look forward to finding a solution with you. -Shayla@GEA

Hello there, we're terribly sorry that you've had to replace an arm for the cheese tray twice, that you had to order a vegetable tray, and that the ice tray has been falling. This is never what we expect for our consumers so we can only imagine your disappointment. We'll be sure to pass your comments to our team for further consideration and we want you to know we appreciate you bringing this to our attention. All the best, Guy@GEA

Hello Shalini, Thank you for taking the time to write a review on your refrigerator. We regret your experience and we would like to look further into this issue for you. This is not what we expect from our products. Please forward this email to eResponse@ge.com. Please include the following information: ~Contact Name ~Home Address ~Phone Number ~Model Number-GNS23GMHES ~Serial Number ~Date of Installation ssiswanto@tampabay.rr.com We appreciate your feedback and look forward to hearing from you. Low quality shelving material & poor design 180560261 Age 35-44 Why I chose this product Product Quality I have used this product for 1 to 2 years Sweepstakes No Did you read product reviews online before first purchasing this product? No Where did you purchase the product? In-Store Very dissatisfied. I trusted GE to build better quality. I got this fridge a couple of years ago but I remember that just 2 months in the shelving are cracking, today it's completely shattered, HELP!

Hi, Lisa. Hello. Thank you for taking the time to write a review on your refrigerator. We are glad to hear you love the Slate color, but regret you are experiencing an issue with your shelves. If assistance is needed, please send your details to our email address, eResponse@ge.com. It would be helpful if you would include your address, phone number, model and serial numbers. We would be happy to look into this for you.

Oh no... We're so very sorry that your refrigerator is no longer operating as expected. Thank you so much for reaching out to us on this. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience. Have a great day. - Tierra@GEAppliances

Hi there, Thanks for taking the time to write a review. Sorry to hear about the issues that you've had with your unit's drawers in the past and now with the meat drawer. If you're needing a part replaced, and it's not laid out in your Use and Care manual on how to do so, then we'd recommend reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm We do hope this helps and that this is taken care of for you soon. Best wishes, Michael@GEA

Hi, Thanks for giving us your feedback. We're disappointed to hear you're having difficulty with temperatures in the freezer and fresh food compartments. This sounds very frustrating! We suggest you schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or online at http://www.geappliances.com/ge/service-and-support/service.htm Please accept our apologies for any inconvenience this has caused. If you have any questions, please reach out to us via social media. - Sharon@GEA

Hello there! Thank you for your review about your refrigerator and for being part of the GE Appliances family. We're excited to hear that you love your unit! We're sorry that the shelves aren't holding up as well as you thought it would. We have sent your feedback to our product team. If you have any questions about your unit, feel free to reach out to us at our social pages. Stay safe! Emily@GEA

Hello! We are sorry to hear of this difficulty you are experiencing with your refrigerator. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact We appreciate your feedback and look forward to hearing from you.

Hello. We appreciate your taking the time to write your review on your refrigerator. We regret that this has happened and we would like to look into this for you. Please email your details to eResponse@geappliances.com. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.