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Customer Reviews for GE Profile 1.7 cu. ft. Over the Range Microwave in Stainless Steel with Speedcook

Internet #204478564

Model #PSA9120SFSS

Store SKU #1000019851

  • Speedcook oven provides oven-quality results
  • Halogen heat provides nearly instantaneous heat
  • Over 175 preprogrammed menu selections

Customer Reviews

  • 4.4
    out of 774 reviews
  • 86% recommend this product
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Showing 1-30 of 774 reviews
Good product
It's a good product. I had an earlier model that died on me after 5 years. Which not bad
by
    Excellent equipment
    Used in RV. Works very well. Heavy weight but fits well in over counter area
    by
      • Recommended
      Great for RV Crampers
      Best for all around Cooking in an 5th Wheel camper on he Road
      by
        • Recommended
        Beautiful multifunction Microwave unit
        Replaced an existing GE SS Microwave with this higher end unit. Simply changed the backing plate on the wall and mounted it right up. BestBuy did the sale and installation. Really looks beautiful and so many more functions than just a microwave. Convection functions as well. This will primarily be used as a microwave but you never know when you may need convection oven functions for cooking. Beautiful addition and my kitchen is now complete.
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          • Recommended
          Great features and easy to use
          Since I received my product, I’ve been using it everyday I love the features it has and I like the convection oven feature. I can cook and don’t have to worry about my house over heating when I’m using both my micro wave and oven.
          by
            Great functional and visual product!
            The microwave is very functional since it can cook, heat, speed cook, convention bake, broil just to name a few. It has rotation and 2 cooking racks! The microwave is very aesthetic as well!
            by
              • Recommended
              You need to be a body builder to open the door.
              This microwave has had numerous issues with the turn table and now, just completely stopped working. There is power to the machine, but it’s completely dead. It’s probably 12 years old, but my biggest complaint is how hard it is to open the door. It’s ridiculous.
              by
              Response from GE_AppliancesApr 18, 2023
              Good afternoon. We appreciate you being such a long time member of our GE Appliances family. We're sorry to hear that your microwave has inconvently stopped working for you. Your review is very helpful to us as our product teams do take your concerns into deep consideration when it comes to future model improvements. We would love the opportunity to find you the perfect replacement microwave that is easy to open, fits your space and lasts you a long time. We hope to work with you in the future, if you have any questions let us know. -Haley@GEA
                NO CLOCK
                NO WORKING CLOCK. Purposely designed to turn off after thirty seconds! Huge mistake for the customer!!
                by
                  Same as my last one.
                  The only disappointment was one of my racks did not fit correctly but I had my old ones. I love Advantium features.
                  by
                    • Recommended
                    Love, Love, Love, this Convection Microwave!
                    This is my 4th Advantium Microwave I have had. If you only have one oven I can highly recommend this Microwave/Convection oven for your second oven. Easy to use too.
                    by
                      • Recommended
                      WOW!!!
                      This microwave is absolutely beautiful with so many bells and whistles; it’s a microwave, convection oven, defroster and so much more…you will not be disappointed! Thank you GE.
                      by
                        • Recommended
                        Great product, easy to use, great features
                        Great product. I have always purchased GE products. This model has many new features and works as advertised.
                        by
                          • Recommended
                          It's like having three cooking devices!
                          I love this product! It does everything and more! I'm sure I'll use it more than my range and certainly more than my counter-top convection oven!
                          by
                            • Recommended
                            Broken door handle, for the second time.
                            We have had our GE Profile microwave for 3 years. This is the second time the handle has broken where it attaches to the door. We have really enjoyed this microwave other than this problem.
                            by
                            Response from GE AppliancesOct 12, 2021
                            Greetings, We're terribly sorry to know that your microwave handle has broken twice in 3 years. This is certainly not an experience we want for our customers and can understand your frustration. We'd like to offer some assistance so an agent will email you for more details. Make sure to check for it. All the best. Mike@GEA
                              Stainless steel?
                              Product is plastic under a foil wrap. See for yourself.
                              by
                              Response from GE AppliancesMay 10, 2021
                              Hello there, we're very sorry to see that your microwave handle is peeling. This is never what we expect for our consumers, so we can imagine your disappointment. We appreciate you bringing this to our attention and we're wishing you the best. We'll be sure to share this with our team for future consideration. Guy@GEA
                                Exceptionally versiatile & easy to use, love it!!
                                This is my third advantium microwave and have enjoyed the previous two so very much I would not think of having another mfg product.
                                by
                                  • Recommended
                                  Easy Installation and Operation!
                                  Nice looking and functional, excellent installation process and instructions. Great that it fits in same space older GE microwave was in. Even same vent and bolt holes made it easy to stick with GE!
                                  by
                                    • Recommended
                                    New but doesn’t work
                                    Just Installed our 2nd Advantium 120 to replace the original that lasted 13 years. Oven light comes on when you open the door & display panel lights up but the device does not respond to any display input.
                                    by
                                    Response from GE AppliancesJan 25, 2021
                                    Hi JohnKTN, thanks for reaching out. We are very sorry that your Advantium isn't working. This is a beautiful model so we can understand your frustration. We recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm - We're confident that our technicians will be able to take care of you. - Guy@GEA
                                      AAA+++ Almost a perfect appliance
                                      This is our 4th Advantium 120, still one of the best multi cook above the range on the market. Would have given 5 stars if GE upgraded the inner and outer lighting to LED
                                      by
                                        • Recommended
                                        2nd one over 30 years
                                        Love this microwave if that’s possible we had one before it finally went after 11 years parts was to much decided to get a new one happy we did it’s great not a great cook but with this baby I’m the chef around this house very easy to use the preset features are awesome and the speed in which it cooks awesome just love it that’s GE
                                        by
                                          • Recommended
                                          Still exploring, but I have a favorite function
                                          Advantium oven is great. I already roasted a whole spatchcocked chicken. Great browning and surprisingly fast. But my most favorite and most used feature is the "Simmer" function to cook oatmeal. Before I got this oven, I had to hover over the oatmeal to stop things before it overflowed the bowl. Eventually optimizing the settings to avoid a mess. If I changed anything (quantity, bowl, amount of liquid, etc.) all bets were off. With the "Simmer" function, the oven sensors will lower the power to keep the oatmeal from overflowing no matter what. I set it and walk away with the confidence that a perfect bowl of oatmeal will be waiting after the beep. I eat oatmeal every day and make smaller bowls for the kids on occasion. I'm excited to try the recipes in the included book. It doesn't seem that easy to convert other recipes to this oven, but I'll keep experimenting.
                                          by
                                            • Recommended
                                            Performs well
                                            I love the speed cook function! Works great as a microwave. I purchased this primarily to have a second oven, but I haven't used it for this yet. Lkve it!
                                            by
                                              • Recommended
                                              Best appliance ever made!
                                              I really love the performance, versatility and intelligence of this appliance.
                                              by
                                                • Recommended
                                                Cooktop Steam Removal is Poor
                                                According to GE's documentation, ventilation on this oven is adequate in the recirculating or non-vented ductless installation. I don't consider condensation covering the door, control panel and surrounding cabinets adequate. Suspecting an improper installation, I had the installer company visit to see the problem. They performed the paper test indicating that according to GE, everything is in order. The fan is operating at full blast and throwing a lot of air out of the top vent, but there is virtually no air draw from under the unit.
                                                by
                                                  A good replacement for my 2007 Advantium
                                                  Was happy to know a replacement for my 2007 Advantium is available. The new model lacks time keeping as the display only lights up when the door has been opened and when is use. The new model is different and the handle is a cheap resin plastic, long gone is the metal handle of the 2007 model. It has the same features as before, but just made with cheaper materials. It's not just a microwave, you also get a convection oven and speed cooking features. Hurry up and come out with an electric range that offers air fryer technology!
                                                  by
                                                    • Recommended
                                                    Best appliance we own.
                                                    We purchased this to replace the original unit in our 2003 RV. After 16 years of excellent performance in such a compact unit, we would have been very disappointed to not have one to rely on. We now are traveling for 3 mos, and enjoying even more features and performance than the original. Very happy.
                                                    by
                                                      • Recommended
                                                      Excellent product
                                                      This is the second Advantum microwave we got. We had a previous model since 2008 and now got a new one. Excellent product.
                                                      by
                                                        • Recommended
                                                        Feature packed microwave/2nd oven
                                                        This oven is great for people who do not have room for a second built-in wall oven. The features are fantastic, and its possibilities are endless. It works great as a microwave and as a second oven for most tasks. After about two years, we did have an issue with the knob ceasing to function. However, my dealer was great at getting a replacement installed, and we could not be happier. It looks great with our slide-in Profile induction range. The microwave is not as powerful as some others (due to wattage), but the speedcook function works great, as does the baking function that allows us to do quick baking tasks like browning rolls without having to heat the main oven. The speedcook technology is like nothing else out there. It’s expensive, but as someone who cooks a lot and occasionally needs a second oven, I’d still buy it again.
                                                        by
                                                          • Recommended
                                                          Junk for the price
                                                          We bought this microwave on the appliance salesmans recommendation. What they didn't tell us is the exhaust fan is worthless, when you do somthing as simple as make pasta, it seams up real bad and we have has condensation between the microwave door for overnight and my cabinets covered with moisture. I was told this is normal be the GE repairman (while under warranty). Now this was installed into our new house when we moved in in June 2017 and in September of 2019 we has to have the circuit board replaced and now in November 2019 the fan is bad and needs replaced, so basically in a 2 month period we have had use of the microwave for a month. So glad we purchase the extended warranty! Not very impressed by it's functions either, when you reheat a plate of food it times out and says maxium time reached and food is barely warm. The defrost feature cooks the edges, even when turning as instructed on the unit. Have error codes show up on screen and only way to clear them is unplug the unit. I suggust you not waste your money on this microwave.
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                                                          Response from GE_Appliances Nov 19, 2019
                                                          Hello mare66 - We are sorry to hear of this difficulty you are experiencing with your microwave. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact We appreciate your feedback and look forward to hearing from you.
                                                            Bake a chicken in 20 minutes!
                                                            I am replacing an older Advantium which after 16 years started having minor issues with the rotating dial. I insisted on another Advantium because I love it so much. Our most used feature is the micro Express/ add 30 seconds, but cooking chicken, steak, and baking cookies are also favorites. I like the sleek updated design and the touchpad.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 774 reviews