#1 Home Improvement Retailer

Customer Reviews for GE 6.8 cu. ft. Double Oven Gas Range with Self-Cleaning Oven in Black

Internet #204403777

Model #JGB850DEFBB

Store SKU #1000020786

Customer Reviews

  • 4.6
    out of 388 reviews
  • 91% recommend this product
Filter by:
Showing 1-30 of 388 reviews
Value for money
Nice. Easy to Use. Convenient. Value for money. =)
by
Response from GE AppliancesDec 20, 2022
Hi there, thank you so much for the positive review! We are so happy to welcome you into the GE Appliances family, and please feel free to reach out with any additional questions you may have in the future. -Elliot@GEA
    • Recommended
    Love GE! Home full of GE appliances
    This has been an awesome stove. Purchased September of 2015 and have had only one problem from the beginning which was an oven bulb outlet. Service man came out troubleshot, ordered part, changed out bulb outlet. Thanks GE!
    by
    Response from GE_AppliancesFeb 9, 2023
    Hello there! We appreciate you taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your range. This is such a beautiful model with many great cooking features. Thank you for choosing GE Appliances for your home. We hope you continue to enjoy your range for many years to come. Happy cooking! - Adrian@GEA
      • Recommended
      Loved it until oven stopped working
      I really loved this range and have kept it in immaculate condition, cleaning after every use. However, the bottom oven stopped working just before holidays. I have had to use smaller top oven since then and am not pleased with results and am very limited in what I can bake. I am hoping my husband can fix it since the reviews I have read since seem to indicate this is fairly common issue and can be costly to have repairman fix. It frustrates me to buy expensive appliances and have them only last 5 or 6 years.
      by
      Response from GE_AppliancesJan 4, 2023
      Hi there, We're very sorry to hear the bottom oven of your range has stopped working. We understand how disappointing this must be, especially as it happened just before the holidays. If your husband is unable to repair your unit, we strongly recommend you call our GE Consumer Service at 1-800-432-2737. One of our technicians would be happy to get your oven working as it should. We're wishing you all the best! Kindly let us know if you have additional questions. Kacie@GEA
        Top oven stopped working.
        Loved the 2 ovens until the top one failed..and right before the holidays. Ugh help GE!
        by
        Response from GE AppliancesDec 5, 2022
        Oh no! We hate to hear that your oven has stopped working as expected, and we can certainly imagine your frustration. Please know that this is not at all up to our usual quality standards, and we are so sorry for the inconvenience this has been for you. If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm We look forward to assisting you in any ways that we can! -Elliot@GEA
          Double oven good concept if it worked
          These ovens have not e we irked well since I bought it in 2015. They do not maintain the set temperature. The temperature fluctuates more than 50 degrees over cooking time. Those and griddle work well.
          by
            Beautiful addition
            Love the look of my kitchen now that I have all new GE appliance and this range is a show stopper. Wanted to get back to gas and this stove fits the bill. Still learning how to use the convection oven. Wish it had come with a small "cook" book on how to use it. Love having a grill.
            by
              • Recommended
              Love it!
              This is my second time owning this oven. We sold the first one with our last house. And when we built our new house, I knew I wanted the same one again.
              by
                • Recommended
                my new gas cook stove is great
                I love the results from what I’ve made so far using both ovens and all 5 burners on the cook top. It’s challenging for me to set the time and other digital functions but I did it! Loving my new stove!
                by
                  • Recommended
                  Bought for the double oven but only one works.
                  The top oven crapped out within 3 years of purchase. Unfortunately, due to our schedules it took a long time to schedule a maintenance appointment. The cost of the repairs were 3/4 of the original paid value. I’d be better off buying a new one. The range is great, we love the center burner and use it daily.
                  by
                  Response from GE_Appliances Aug 2, 2019
                  Hello AllMA84 - Thanks for posting your range review. We're sorry to hear of your experience and appreciate your candid feedback. We'll be glad to share your comments with our service team.
                    I can cook two meals at different temperatures, if
                    I love it. It’s exactly what I wanted. It’s the perfect stove for cooking thanksgiving and Christmas dinner.
                    by
                      • Recommended
                      Best appliance in my kitchen!
                      I’ve had the double oven gas range for a couple years, & I don’t know why I waited so long to upgrade to it! First, I can finally cook multiple dishes at different temps (the standard advantage of a double oven) but there are 3 key benefits that I didn’t consider when I first made the purchase: 1) it uses less power to bake in the smaller top oven, so I like that basic conservation comes easily 2) I can bake in the summer without heating up the whole house! 3) the cooktop has heavy (sturdy) cast iron hatred & a griddle plate across the top that make it easy for me to transfer heavy pots off the heat simply by sliding them forward or backward. It cleans up easily, has the perfect profile for my kitchen, and it absolutely makes it easier to get meals on the table quickly. It has held up well to daily use and if I had to find something to complain about, it’s thst there isn’t an external switch to turn on the oven light so I can check on a dish w/o opening the door. That said, this is a GREAT range.
                      by
                        • Recommended
                        Double-Oven Disappointing
                        I can't complain about the cooktop on this range. It would have been nice if someone had realized the continuous grates would have been easier to deal with by being in six pieces instead of three, but until having to order a part today five years later, has worked flawlessly.The digital panel has blistered in one corner during the first year, and will likely have to be replaced at some point in the future. It is not an inexpensive part. The biggest disappointment is neither oven has ever worked properly, and after five years has only worsened. Having to flip baked goods 180 degrees to ensure even browning on both sides is at the very least, annoying. Having to rely on manual oven thermometers is a bigger annoyance.
                        by
                        Response from GE_AppliancesMay 8, 2019
                        Hello KimJustKim - We are sorry to hear of this difficulty you are experiencing with your range. Please reach out to us by email at the following link so we may further review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact We appreciate your feedback and look forward to hearing from you.
                          Poor efficiency
                          I bough this stove on Dec , and 3 months later The keys screen began to burn , I always take care my appliance , but this stove is bad quality
                          by
                            Great Features and Performance
                            We have used this for four years and have no complaints.
                            by
                              • Recommended
                              LOVE this gas double oven range!!!
                              Love that I can cook at two different temperatures and still cook on top of stove as well!!! AND love the way it looks!
                              by
                                • Recommended
                                Love the double doors
                                I bought this 2 years ago (7/17/15)& still love it! I haven't had any problems yet! I do sometimes bump the knobs & turned the burner on! I love that with the 2 separate doors it heats up faster! I have hardly used the bottom oven because I haven't cooked anything that large(like a turkey). I've mainly used it when baking lots of cupcakes & then I use both top & bottom. The only "issue" I have is the burner plates(the circle the flames go around) is really hard to get food stains off of!
                                by
                                  • Recommended
                                  Everything is the best
                                  I could buy everything from this i love my Stove and everything.
                                  by
                                    • Recommended
                                    Great product, particularly at the price I paid
                                    Bought this as a discontinued model so consequently the price was substantially marked down. Have wanted a double oven for some time as it is only myself and I appreciate being able to only heat up the smaller oven which meets most of my needs. I wish the griddle wasn't non-stick as I am certain that the non stick surface will fail long before the rest of the product does. Unfortunately upgrading to a cast iron griddle was not an option on this unit. Hopefully the replacement model will be designed with features that have some chance of lasting the life of the appliance. Otherwise, I am delighted with the range. My previous home I bought a GE electric range for it and was very happy with it for all the years I remained in the home. and it continues to serve my tenant well. I hope to do so well with this unit.
                                    by
                                      • Recommended
                                      Great stove
                                      Works great nice having the 2 ovens, plus it was a great deal
                                      by
                                        • Recommended
                                        Versitile and spacious!
                                        We took delivery of this stove this fall and I just love it! The double ovens provide so much versatility. Thanksgiving was made much easier and holiday baking was a breeze. The stove top is more spacious than my old stove. I can have multiple large pots on the stove without them crowding each other. The griddle in the middle is so convenient and works great. I wasn't sure I needed or wanted a double oven but am so glad my husband suggested it and we bought it.
                                        by
                                          • Recommended
                                          Handicapped User
                                          An injury during military assignment limits my ability to maneuver around a large oven door. The small upper oven on this range makes it easy for me to enjoy my favorite hobby, cooking! My budget didn't have room for the top of the line or even convection, but this oven makes cooking a pleasure!
                                          by
                                            • Recommended
                                            dont know yet
                                            I will know when the tech comes to fix the ignitors on middle eye and front lf eye
                                            by
                                              • Recommended
                                              Great Range!
                                              Really like the features of this range. The power boil, griddle feature, and double oven are well worth the price.
                                              by
                                                • Recommended
                                                two ovens work out great
                                                works great - replaced older gas range and seems to be superior so far
                                                by
                                                  • Recommended
                                                  Love my new range!
                                                  I have always wanted a double oven since I had one years ago. So, I'm loving it, and I love having five burners, too. The grill is great.
                                                  by
                                                    • Recommended
                                                    Constant repair!
                                                    Have had this since May 2015 and are now going on repair #6. Cannot get the ovens working properly. Can understand why this model has been discontinued.
                                                    by
                                                      Here we go again....
                                                      I wrote a review earlier. Now up to 6 times for repairs. I want a replacement - this is beyond ridiculous!
                                                      by
                                                      • Pro
                                                      Nothing but problems!
                                                      We bought a suite of GE appliances over a year ago. I love the slate, I love the features. However, we have had nothing but issues with the range and refrigerator (different review). Mostly the range. When we first got it, the oven light would not go out when the door was closed so we could not use it because the pad kept reading "oven door open" and would not ignite. The repairman came and fixed it, but found something else wrong and had to order a part. Shortly after that repair, we found that the ovens consistently seemed as though they were not cooking properly. Come to find out the burner was gone in the bottom oven and the top oven burner was just not coming up to temp. After a couple of different attempts, we thought it was fixed, but wasn't. The repairman did not even have the right tools to test the temperature correctly. We have had them back twice more. Still not right. Due back Tuesday with 7, yes SEVEN, new parts for the range and refrigerator. Thankfully, we purchased the extended warranty. I feel that GE should replace the range because it is a lemon.
                                                      by
                                                      • Pro
                                                      Exceptional new stove a 4.5 rating
                                                      We love our new stove, very well made, cooks exceptionally well, but please note that it does cook items a bit quicker towards the back of the oven. Only drawback, the bottom door handle almost hits the ground when you open the door. Not sure that G.E. would be able to change the design of the door to alleviate that issue. Overall a definite 4.5 rating out of 5.
                                                      by
                                                        • Recommended
                                                        Inconsistent oven tempature
                                                        Oven tempature inconsistency this is especially noticeable in the smaller oven
                                                        by
                                                        Response from GE AppliancesAug 1, 2016
                                                        Hi, Susan. Thank you for taking the time to write a review on your range. I'm sorry to hear your temperatures have been inconsistent. Please take a look at our following link that includes several trouble-shooting tips that I hope will help resolve your issue: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19172 Thanks, again, for your feedback.
                                                          Showing 1-30 of 388 reviews