Customer Reviews for GE Profile 1.1 cu. ft. Countertop Microwave in Black with Sensor Cooking

We’re so happy to hear that you’ve been enjoying your new microwave and that you’ve found it easy to use. We love the fantastic features this model offers.

Finding the right appliance for you is an exciting moment, especially when it comes to something that typically sees a lot of use like a microwave, and we’re thrilled that you decided to make GE Appliances a part of your home.

Thank you for providing us with your feedback. This microwave model was designed without a backlit control panel. However, we will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.

Hi there, We appreciate you taking the time to leave a review on your GE Profile Series over-the-range microwave. We are truly sorry to hear that the microwave oven cavity has begun to peel and flake, as this is certainly not the quality that we expect. Peeling paint can be caused by frequently heating items which produce high amounts of steam. If the condensation caused by this steam is not wiped off directly after use it may cause the paint to lift over time resulting in peeling paint. This is not unlike the reaction you would find in bathroom with no ventilation. It can also be caused when food or liquid finds itself under the tray and we continue to cook without noticing it. The paint around the spot may then start to peel. Note: If there is any metal exposed on the inside of the unit, the unit should not be used. Exposed metal may cause the unit to spark and therefore could be a potential hazard. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances

Hello, Thank you for taking the time to provide feedback on your microwave. We're sorry to hear that your microwave is rusting. We recommend referring to the link below to prevent and correct the rusting on your appliance. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16698 We hope that there will be an opportunity in the future to regain your trust. -Charlie@GEAppliances

Hello there, We’re thrilled that you’ve been impressed by your gorgeous new microwave; the wonderful white finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its powerful performance. We really love the delicious results you get when using the sensor cooking controls, and this model gives you mounting options to fit any situation. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances

Hello - Thank you kindly for taking a moment to connect and share your review. We are sorry that you are having issues with the door and the latch. That is not something we expect from this model. If you haven't already, we recommend getting one of our approved technicians out for repair. We're confident that they will be able to get this working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm). Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances

Greetings! We're happy to hear that you love the look of your new microwave and that it's working perfect for you. That's great news! Thank you so much for choosing GE Appliances for your home. We agree that the unit looks amazing in your kitchen. We hope that you will enjoy it for many years to come! Best wishes! - Tierra@GEAppliances

Hello - Thank you so much for taking a moment to connect and share your review. We are glad to see that you enjoying this model so far. We think you've made a great choice. We're going to be forwarding the feedback about the appearance over to our product team, as we are always looking for ways that we can improve. We strive to make the best appliances we can. Again, we appreciate you sharing this. Let us know if you have any questions, we're always happy to help. - Jonathon@GEA

Good morning, Thank you for taking the time to leave a review on your new GE Profile Series microwave. We certainly appreciate you being a loyal and returning GE Appliances Consumer. We are sorry to hear that you are not completely satisfied with your new appliance due to the cost and features. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review. Have a great day! -Devin@GEA