PS, Thank you for taking the time to leave us your thoughts on the Futura Recessed Soap Dish with Bar in Chrome. I am sorry that the product arrived with chipped brackets, I know that must have been frustrating. I have passed your comments along to a Customer Care Specialist and we will contact you to see if we can assist you further. I apologize for the inconvenience and appreciate your feedback. Best, Corinne with Customer Care