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Customer Reviews for Franklin Brass Futura Recessed Soap Dish with Bar in Chrome

Internet #100345753

Model #D2498PC

Store SKU #1005529243

  • Franklin Brass shower accessory in chrome
  • 5-1/4 in. x 5-1/4 in. square hole needed for installation
  • Simple set screw installation with mounting template included

Customer Reviews

  • 3.3
    out of 18 reviews
  • 60% recommend this product
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Showing 1-18 of 18 reviews
The inside curved part did not allow me to,put this...
The inside curved part did not allow me to,put this in my 5 by 5 inch slot.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I li9ke the product.
I li9ke the product.
by
  • Verified Purchase
  • Recommended
It was as advertised ...
It was as advertised
by
  • Verified Purchase
If it is a replacement, you cannot use the mount that is included. There is an identical unit wi...
If it is a replacement, you cannot use the mount that is included. There is an identical unit without the mount for about $10.
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Response from FranklinBrassSupportMar 15, 2018
GeneM, thank you for your thoughts on the Futura Recessed Soap Dish with Bar in Chrome. I am glad that you were able to find the right product for your replacement needs. We appreciate your feedback. Best, Victoria with Customer Care FranklinBrass
  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
The small hooks on the bottom of the plastic part...
The small hooks on the bottom of the plastic part of the soap dish, one hook was broken when we received it . I would like to replace the plastic dish if possible. This is the only problem we have with Franklin Brass Futura.
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Response from FranklinBrassSupportNov 2, 2017
Rita, Thank you for taking the time to leave us your thoughts on the Futura Recessed Soap Dish with Bar in Chrome. I am sorry that you received this product and it was damaged. I have passed your comments along to a Customer Care Specialist and they will contact you to see if we can offer any solutions. I apologize for the inconvenience and appreciate your feedback. Best, Corinne with Customer Care FranklinBrass
  • Verified Purchase
The plastic tray was delivered with chipped brackets. This product is not worth $39.
The plastic tray was delivered with chipped brackets. This product is not worth $39.
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Response from FranklinBrassSupportAug 14, 2017
PS, Thank you for taking the time to leave us your thoughts on the Futura Recessed Soap Dish with Bar in Chrome. I am sorry that the product arrived with chipped brackets, I know that must have been frustrating. I have passed your comments along to a Customer Care Specialist and we will contact you to see if we can assist you further. I apologize for the inconvenience and appreciate your feedback. Best, Corinne with Customer Care FranklinBrass
  • Verified Purchase
1 found this review helpful
this is the second recessed soap dish i have received . both plastic trays were broken . the bro...
this is the second recessed soap dish i have received . both plastic trays were broken . the broken part was not even in the box. had to be broken before being packaged . I will keep this one and try to some how use it any way .No need to keep trying to get good one ,as it appears they do not care. very disappointed.
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Response from FranklinBrassSupportJun 28, 2017
Thank you for taking the time to leave us your thoughts. I am sorry that you have received broken products, I know that is frustrating. I have passed this note to our Customer Care Specialists and they will contact you. Our hope is that we can resolve this issue for your as quickly as possible. I apologize for the inconvenience. Best, Corinne with Customer Care FranklinBrass
  • Verified Purchase
Plastic soap holder not stable. One side shorter than...
Plastic soap holder not stable. One side shorter than other
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  • Verified Purchase
1 found this review helpful
Fit in very well in looks and function to new...
Fit in very well in looks and function to new bathroom installation. Very difficult to find polished chrome soap dish that does not stick out from wall!
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  • Verified Purchase
Not satified with the product
No because when the soap is wet it falls off the soap dish. The edge should be higher in order for the soap not to fall off.
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  • Verified Purchase
ANOTHER GOOD PURCHASE
DESCENT QUALITY AND APPEARANCE PLUS EASE OF INSTALLATION MADE THIS A GOOD CHOICE.
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  • DIY
  • Verified Purchase
  • Recommended
It's only a soap dish!
It's only a soap dish so what can I say? It is good looking, can hold soap, and can stand the force of shower water. Also I noticed it was one of the very, very few units that came with it's own mounting brackets (which I did not use because there was a stud behind it to screw directly into). Others wanted you to purchase the hardware separately.
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  • Verified Purchase
  • Recommended
I would not recommend purchasing this product.
This was such cheap quality it broke within days. The metal is very flimsy and the plastic dish keeps falling off not to mention the two tiny screws that hold the plastic dish in place broke off within days so you could not even keep a bar of soap in it.
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    2 found this review helpful
    Shower soap dish
    I needed a chrome soap dish for my shower and this fit the bill. Easy to install and very attractive. Hope it will be durable and not easily ruined by the hard water.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    Nice product, easy to install, works great.
    Only problem, plastic tray can be knocked off of the chrome pegs, causing the tray to break. It would be great if you could buy extra trays instead of having to buy the complete assembly.
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    • DIY
    • Verified Purchase
    • Recommended
    3 found this review helpful
    Showing 1-18 of 18 reviews

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