[This review was collected as part of a promotion.] We purchased the Frigidair 18 cf refrigerator (model FFTR1814QS3) as a second unit for our laundry room. I had no problems setting it up or reversing the door handles. The control are very good and the unit maintains coolness very well. I will mention that when the compressor turns on, the unit does make a buzzing sound. The manual does state that the unit will make some noises. But if this unit was in my kitchen, I would not like it. Being it is in my laundry room, it is no problem.
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Recommended
Customer review from frigidaire.com
Feb 5, 2018
Great Overall Refrigerator
[This review was collected as part of a promotion.] Bought this a few months ago and couldn't be happier. Great quality and price.
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Recommended
Customer review from frigidaire.com
Aug 16, 2017
Great refrigerator for the garage. Freezer is a bit small but good refrigerator space. Seems to w...
Great refrigerator for the garage. Freezer is a bit small but good refrigerator space. Seems to work well. Very good value for the price
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Verified Purchase
Recommended
Jun 15, 2017
Cold & guite
[This review was collected as part of a promotion.] I love it looks great. Matches other appliances. Just beautiful.
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Recommended
Customer review from frigidaire.com
May 23, 2017
I have purchased two of these refrigerators so far - one for a rental house and one for a kegerat...
I have purchased two of these refrigerators so far - one for a rental house and one for a kegerator - and they are both working fine. Because these units are so inexpensive I also purchased the 5-year protection plan for each just in case there are issues. I put one of these in my rental house after the tenant generated $250+ of repair bills because they were overloading the bottom freezer drawer in a much more expensive refrigerator (which now functions perfectly at my house). They needed something really simple so they couldn't break it. They've been using it for about a year with no issues.
I bought the second one and added a faucet and tap to create a kegerator. It was about the same cost (or less) to go this route as it was to buy a quality purpose-built kegerator with the added bonus of additional storage space for bottled beverages and a freezer to chill glasses. The refrigerator sits on the back patio in the Florida heat and can still maintain a steady temperature of 38-40 degrees, so I am very happy with it.
The only reason that I didn't give this item 5 stars is because it is an inexpensive, bare-bones refrigerator. Although it's not falling apart, the workmanship and overall fit and finish do not match up to higher quality (and far more expensive) units. If that doesn't matter so much to you, then this is your fridge.
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Verified Purchase
Recommended
5 found this review helpful
May 16, 2017
I've had this appliance for only two weeks so there's no telling how this ends, but so far I've b...
I've had this appliance for only two weeks so there's no telling how this ends, but so far I've been very disappointed. About a week in, I first noticed frost accumulating in the freezer, plus, it had been running almost continuously since I had it. Then the freezer seal fell off. I got the seal back in place, but it doesn't feel like it's in there securely. Now, I've begun to notice that the freezer is bowing out on the top and all sides, including the door. As the photo shows, there's a 1\2 inch gap between the stick and freezer top on the right side and 3/8 inch gap on the left. It's like that all around the freezer, but the sides become perfectly flat as I move the stick down to the refrigerator. Hopefully, Home Depot or Frigidaire will provide me with a new appliance without defects, or a full refund.
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Response from FrigidaireSupportMay 17, 2017
Oh no, Madleader! I will be happy to see what we can do to help! Please reach out to us directly, so we can look into this further for you. ~ Brandi
Verified Purchase
22 found this review helpful
Apr 25, 2017
They delivered and installed it. Looks great in the office and is easy to set temp controls. I wo...
They delivered and installed it. Looks great in the office and is easy to set temp controls. I would recommend for office or Home. You can buy additional ice maker but since we didnt have a water line in office, I did not buy that.
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Verified Purchase
Recommended
6 found this review helpful
Apr 12, 2017
I have this refrigerator for 2 weeks and I'm not really happy with it. You have to push the door ...
I have this refrigerator for 2 weeks and I'm not really happy with it. You have to push the door to close it. Also freezer makes ice on the walls. I do not think it is okay. Probably because the door is not closing very good. I'm not sure. But honestly the quality is not really good.
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Response from FrigidaireSupportApr 14, 2017
I'm sorry to hear about your refrigerator experience, Girl90. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney
Verified Purchase
Dec 22, 2016
The freezer does not work at all on delivery. Manual says freezer/fridge may not operate in temp...
The freezer does not work at all on delivery. Manual says freezer/fridge may not operate in temps under 55 degrees and will sell a heater that you have to install that may help. Home Depot delivery was apparently not aware of this fact as they made no mention when they installed in the garage. Home Depot website product description and specifications make no mention of this either. I unplugged and now need to move it inside and determine if the freezer works at all. Very disappointing. Weak product by Frigidaire and bad advertising by Home Depot. Hard to feel either had the customer best interest in mind in this case.
From the manual:
Caution: Do not install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator.
Important: If you install your refrigerator in a garage or other unheated area, you may experience freezer temperature problems during the winter months when temperatures dip below 55° F. Upgrading your refrigerator with a Garage Kit will lower the minimum operating temperature of your unit to 34° F. This kit can be ordered by calling the phone number listed at the bottom of the warranty page or back cover at an additional cost.
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Verified Purchase
16 found this review helpful
Dec 20, 2016
Quiet, brightens the kitchen, and cools efficiently.
Quiet, brightens the kitchen, and cools efficiently.
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Verified Purchase
Recommended
1 found this review helpful
Dec 13, 2016
This fridge was delivered on the specified time 1 week ago. Crew had it assembled and running in ...
This fridge was delivered on the specified time 1 week ago.
Crew had it assembled and running in no time.
Temps are right on in both freezer and fridge, and the unit is very quite.
Needed this secondary fridge because I grow a lot of vegetables.
I 'm well pleased with this purchase.
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Verified Purchase
Recommended
3 found this review helpful
Jan 21, 2015
pretty happy
Old fridge died, limited size and budget so this one fit the bill. freezer keeps things frozen, fridge keeps things cold, so not much to complain about there. It doesn't have any bells or whistles, but thats why the price is what it is. Only complaint was that the handle to the fridge cracked and came off in the first month or so. All in all, happy with the purchase.
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DIY
Recommended
15 found this review helpful
May 17, 2019
Died 4 years later
Died 4 years later
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Response from FrigidaireSupportMay 20, 2019
Thank you for the quick comment Done123. We do apologize for any inconvenience you have incurred with this failure. Should you have any questions or concerns that you would like to review in more detail, please contact us directly. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Sep 12, 2018
No complaints on the temperature
I purchased this fridge in Jan or Feb this year, now all of a sudden it smell like urine every single time the fan comes on. It’s really a great fridge & I have done everything but can’t seem to fix this problem.
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Response from Online Outreach RepresentativeSep 14, 2018
Hello, Quano.
Thanks for your review and making us aware of your recent experience.
Bummed out to hear you are detecting a distinctive smell inside your fridge. I suggest combining 1/2 cup white vinegar with 2 cups hot water in a large bowl or spray bottle. Spray, or apply the mixture with a sponge, onto the inside cabinet of your fridge and anywhere else feels needs attention.
Scrub the affected areas thoroughly with a clean cloth and then rinse clean with warm water.
Should the above suggestion prove ineffective, I strongly encourage you to have a professional technician make a diagnosis.
I am happy to provide a link to service providers in your area, who can provide you with price quotes for their services.
You may visit http://www.frigidaire.com/Owner-Center/Locate-Service--Parts/ to find a Provider in your area at your convenience.
I appreciate your feedback and your business with us.
Best Regards, Derrick
Customer review from frigidaire.com
Aug 2, 2018
Sturdy Fridge, does the job
[This review was collected as part of a promotion.] Just recently got this fridge new from a retailer, the freezer is great but the fridge does not get really cool even at the highest setting. Overall good fridge.
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Recommended
Customer review from frigidaire.com
Jul 19, 2018
I'll buy no more Fridigaires
my kitchen has been occupied by Frigidaire appliances for thirty years, last frig lasted fifteen years and was great--- this one is junk. Handles broke off from zero stress, the rollers on bottom will not lower to move for cleaning; I don't know what's happened to this company, but it's not good.
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Response from Online Outreach SpecialistJul 24, 2018
Thank you for taking the time to write us, pasomare. We're sorry to hear that your experience has not been positive. We would like to restore your confidence in our brand. Please contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm EST to discuss further. Kindly, Courtney
Customer review from frigidaire.com
Jul 19, 2018
Good product
[This review was collected as part of a promotion.] Good product , could last for good 5 to 10 years if taken care of. Compare to other brands that is twice the price.
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Response from Online Outreach SpecialistJul 24, 2018
Thank you for taking the time to share your refrigerator experience, Ashraf. I hope that your refrigerator lasts beyond your expectations! Please don't hesitate to contact us at 1-888-203-1389; Monday through Friday from 8am to 8pm EST should you need any assistance. Kindly, Courtney
Recommended
Customer review from frigidaire.com
Jul 16, 2018
Good value for money
[This review was collected as part of a promotion.] This refrigerator is your basic refrigerator. It has two humidity control drawers at the bottom, three spacious shelves on the door - though the space under the "dairy bin" is awkward. The handles could be better - sturdier as they cracked easily and expect to break soon. Replacement is expensive since you cannot just buy upper or lower, you have to buy the "set". Freezer holds more than you think thanks to the wire shelf, however if opting for an ice maker you will lose a lot of space. Good overall for the price, but again, handles could have been better designed.
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Response from Online Outreach SpecialistJul 19, 2018
We appreciate your feedback, dragonlady! I am glad to hear that you are enjoying your new fridge. When installing the door handles, be sure to not overtighten them to prevent breakage. If you need additional assistance, feel free to contact us at 1-888-203-1389 M-F from 8a-8p EST. ~ Brandi
Recommended
Customer review from frigidaire.com
Jul 10, 2018
Cools great!
[This review was collected as part of a promotion.] I purchased this a month or so ago and it runs like a champ. It is our back up garage refrigerator and it is doing a great job in this 95 plus degree heat.
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Recommended
Customer review from frigidaire.com
May 6, 2018
Sleek
[This review was collected as part of a promotion.] Sleek. Easy to clean. Very pretty Good value!!!
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Recommended
Customer review from frigidaire.com
Feb 25, 2018
Like my new fridge
My new fridge works great, but it has an annoying high pitched hum when it is running. It seems to be getting louder as the months go on. I am not sure if this the norm for this fridge or is there trouble brewing in its future ?
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Recommended
Customer review from frigidaire.com
Feb 3, 2018
fantastic features
[This review was collected as part of a promotion.] I was reluctant to go back to a single door refrigerator but I am glad I did. This refrigerator has more space and larger shelf space than my old side by side. It cools exactly as i want and freezes perfectly. The final feature I like is the color, stainless steel front and black sides makes it look very modern.
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Recommended
Customer review from frigidaire.com
Feb 1, 2018
[This review was collected as part of a promotion.] THIS IS A NICE LOOKING REFRIGERATOR. Lots of room for the size but cheap plastic handles which have broke and replaced in a 2 month period. Freezer is works great. Plenty of storage in refrigerator. Needs better Warranty.
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Recommended
Customer review from frigidaire.com
Jan 26, 2018
Door handle broke
[This review was collected as part of a promotion.] It seems to work fine, but the door handle broke and it is only about a year and a half old. Poor design because from reading reviews this happens to many people!
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Response from Online Outreach SpecialistJan 29, 2018
Hey Heather999, I am terribly sorry to hear about the handle on your refrigerator. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Customer review from frigidaire.com
Jan 26, 2018
Good product for the price.
Good product for the price.
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Verified Purchase
Recommended
Dec 21, 2017
Perfect style and size for me!
[This review was collected as part of a promotion.] I'm impressed with the features and space to organize.
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Recommended
Customer review from frigidaire.com
Nov 30, 2017
poor design
electronics board went out after 5 months, replaced under warranty.....Now the handle broke off.....a VERY common problem with these....why would I pay out of pocket for a clear manufacturer defect of the handle!!!!....Its cosmetic they say!!!!(ie we wont replace it, just look at the handle, don't use it, its for looks only)!!!!
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Response from Online Outreach SpecialistDec 1, 2017
Yikes! shonkadog, my research failed to locate any recent contact, or assistance request, pertaining to your matter. Your refrigerator came with an industry standard, one year limited warranty for functional repairs from date of purchase (last page of your Owner’s Manual has more information). Once this time frame has passed, and no extended coverage is in place, it is the responsibility of the consumer to cover any repair costs. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. Your friendly Frigidaire lady, Ruth
Customer review from frigidaire.com
Nov 20, 2017
[This review was collected as part of a promotion.] I am really pleased with my new fridg.I love the love in my newly remodeled kitchen
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Recommended
Customer review from frigidaire.com
Nov 6, 2017
Not impressed for the price
We bought this fridge almost 4 months ago. From the day we plugged it in, it has intermittently clanked and runs extremely loud to be brand new. Overall it serves it's purpose.
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Response from Online Outreach SpecialistNov 7, 2017
Yikes! Thank you for sharing your refrigerator review, rocca80. The normal operating sounds your refrigerator will exhibit are listed on page 18 in your Owner’s Manual. If what you are hearing is not listed, or you have any questions, please do not hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Customer review from frigidaire.com
Nov 4, 2017
Works efficiently
[This review was collected as part of a promotion.] I bought this to replace one that was overworking in the freezer part, but not very well in the refrigerator part. My new one keeps everything just right!