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Customer Reviews for Frigidaire 18 cu. ft. Top Freezer Refrigerator in Stainless Steel

Internet #205486197

Model #FFHT1831QS

Store SKU #1001005166

  • Stainless steel finish offers an attractive look
  • Our humidity-controlled crispers keep your produce fresh
  • Reversible Door Swing can be installed to open left or right

Customer Reviews

  • 3.9
    out of 160 reviews
  • 75% recommend this product
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Showing 1-30 of 160 reviews
Fit in the Motorhome perfect
[This review was collected as part of a promotion.] Fit in the door without removing the window or windshield.
by
    • Recommended
    No great anything!
    This thing has dripped water from day one more so in the summer!
    by
    Response from Online Outreach SpecialistApr 28, 2020
    Hello, Valued customer. Thank you for taking the time to share your feedback. I apologize your appliance is leaking. We would love to speak with you more on this matter. When you have a free moment, feel free to chat with us at Frigidaire.com Mon-Fri, 8:30 am - 8 pm EST. Regards, R'Shaye
      Satisfies our needs
      [This review was collected as part of a promotion.] We bought this a few days after Christmas and while it has a narrower (intended) footprint than our previous failed one, it still holds a considerable amount of food items. We love the reminder beep when we've left it open. For us, that's a great feature. Pleasantly surprised overall, based on the reasonable price we paid.
      by
      Response from Online Outreach Specialist Mar 13, 2019
      Hello, SMS35. Thank your positive review. We are confident you will continue to love this refrigerator for many years. Please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 830 am-8 pm EST. Kindly, R'Shaye
        • Recommended
        Great features
        [This review was collected as part of a promotion.] Replacement for a lemon; seems to be working better.
        by
          • Recommended
          Why mess with success
          [This review was collected as part of a promotion.] We bought a house recently and left a 12 year old Frigidaire at the buyer's request. We moved into a new house and had to buy a refrigerator and bought exactly the same refrigerator. 12 years sounds good to me!
          by
            • Recommended
            Awesome
            [This review was collected as part of a promotion.] Still fairly new. It is located in our garage. Perfect size for our limited space. Even with the Texas summer heat both the freezer and fridge are still maintaining consistently the temp settings we currently are using..
            by
              • Recommended
              Attractive refrigerator from local dealer
              [This review was collected as part of a promotion.] I bought two eels ago and works perfectly except it has electronic alarm that keeps ringing saying or is ad jar. Dealer is coming this next week for service so
              by
              Response from Online Outreach RepresentativeJul 10, 2018
              Hi, John g mich. Thanks for your rating and review. I am sorry to learn about the slight hiccup with your fridge’s door. Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful for the experience you’ve encountered recently with your refrigerator. Should you need us for any additional questions or assistance, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. Please keep us updated about your service call. We appreciate your feedback and the continuing support of our Frigidaire Brand. Regards-Derrick
                • Recommended
                Loud noise
                We had this refrigerator in our rented townhouse. It is brandy new with the house. However, after two months, the refrigerator makes loud noise every time it works. Sometimes during the night, we thought the refrigerator is going to blow itself. We are scared.
                by
                Response from Online Outreach Specialist Jun 26, 2018
                elinamu, I am saddened to hear you are experiencing this matter with the sound of your refrigerator. Please refer to page 20 of your owner's manual here-http://manuals.frigidaire.com/prodinfo_pdf/Anderson/807876507en.pdf to review the normal operating sounds for your appliance. If you feel the sound you are experiencing is not listed, please contact Customer Care at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST. Kindly, Maggie
                  Great looks
                  [This review was collected as part of a promotion.] Bought refrigerator a couple of weeks ago. Maintaining temperature in freezer and refrigerator. Plenty of storage - especially on door
                  by
                    • Recommended
                    Needed a fridge...bought another frigidaire
                    [This review was collected as part of a promotion.] I owned a fridge similar to the one I purchased and am nervous that it will go out in two years like the other...the one I currently purchased is working correctly..
                    by
                      Second refrigerator and freezer
                      [This review was collected as part of a promotion.] Works great! No complaints. This is a perfect size for a backup.
                      by
                        • Recommended
                        first time owner
                        [This review was collected as part of a promotion.] I believe in the promoted customer service that the employees give. they instituted the security that my refrigerator will be working before they left and I really appreciated that thank you Frigidaire!!
                        by
                          • Recommended
                          Looks great
                          [This review was collected as part of a promotion.] I just bought my 1st house and this was a great addition to my kitchen. I did have to add an ice maker
                          by
                            • Recommended
                            So spacious
                            [This review was collected as part of a promotion.] It's roomy and beautiful !!! I love mine . Thank you. !
                            by
                              • Recommended
                              Looks great and storage space is great
                              [This review was collected as part of a promotion.] We bought it as an expencive garage fridge and it is fantastic
                              by
                                • Recommended
                                Perfect fridge for garage
                                Great product for the money. Keeps everything cool
                                by
                                  • Recommended
                                  Veggie crisper works great
                                  [This review was collected as part of a promotion.] Got new in Dec with new kitchen. Works great and veggie bin is perfect size and fruits and veggies stay fresh. Only down that it can be loud like we have an ice maker. Wish we did get ice maker. I like Fridgidaire products and would recommend
                                  by
                                    Well built, balanced doors, very nice
                                    Like the big shelves on the door, gets all the small things in a handy location. Doors feel balanced, close nicely, keeps temperature well. Only complaint is the motor is noisy, my 20 year old frig was quieter.
                                    by
                                      Good size and interior.
                                      [This review was collected as part of a promotion.] It came with our brand new Park Model. Really like the size and interior compartments.
                                      by
                                        • Recommended
                                        The best!
                                        [This review was collected as part of a promotion.] I bought this refrigerator about 6 weeks ago + I am thrilled with it. It's sturdy, dependable, + looks great too!
                                        by
                                          • Recommended
                                          Great Refrigerator
                                          [This review was collected as part of a promotion.] We bought this for our office and it has been perfect
                                          by
                                            • Recommended
                                            Just the right size and has great features.
                                            [This review was collected as part of a promotion.] I bought this model because of the price point and its better than I thought it would be.
                                            by
                                              • Recommended
                                              Beautiful and Efficient
                                              [This review was collected as part of a promotion.] We bought our new fridge for our new house and are so happy with it. Ample storage shelves and drawers with varying depths are heights make organization simple. We also love our very first ice maker.
                                              by
                                                • Recommended
                                                Your product SUCKS
                                                There is water in the bottom of the fridge. The freezer keeps building up ice and the fridge freezer builds up ice. The fridge is on recommended settings
                                                by
                                                Response from Online Outreach Specialist Aug 16, 2017
                                                Oh Gosh TyeDye! Some tips that may help alleviate your matter, is to ensure the doors are closing properly and that there are not any air leaks around the seal. If this does not resolve your matter, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience or via email at socialcare@frigidaire.com. Respectfully- CiCi
                                                  Worst refrigerator we've owned. Handle broke off in less than 9 months. Warranty doesn't cover ...
                                                  Worst refrigerator we've owned. Handle broke off in less than 9 months. Warranty doesn't cover that piece past 6 months. Sent "courtesy" handle and the holes in the "courtesy" handle don't match the drilled holes in the refrigerator door. Customer service didn't understand me or didn't want to send me a new door or at least pay for a repair service to come out and install what they sent. Repair service said they would have to charge me if they couldn't fix the door. Also, the shelves on the inside of the freezer door stick out into the freezer so much that you have to have at least 6" of clearance into the freezer or the door won't close so you're limited as to how much you can actually put in the freezer. What engineer thought of that? Will never buy another Frigidaire.
                                                  by
                                                  Response from FrigidaireSupportAug 9, 2017
                                                  Oh no Kathy1225! Your feedback is valued and appreciated; which will be used to improve our ability to serve you and other consumers. So that we can assist you with resolving your handle matter, we would like you to contact us directly. - CiCi Frigidaire
                                                    I've owned this fridge for a couple of years now. Overall I'd say it's ok but like many others h...
                                                    I've owned this fridge for a couple of years now. Overall I'd say it's ok but like many others have stated, the door handles are absolute junk quality. It's inexcusable that they break after such a short amount of time. My old fridge lasted 25 years with NO broken handles. And I also have the ice forming on top of the freezer. I know it's not a top of the line model but for $700 I expect a better product. Are you listening Frigidare ??
                                                    by
                                                    Response from FrigidaireSupportAug 1, 2017
                                                    Hi Speedyboy! Your feedback is highly appreciated and will help us to improve our ability to serve you and other consumers. - CiCi Frigidaire
                                                      I have replaced the door handle 3 times until i just quit. door shelves have broken and been repl...
                                                      I have replaced the door handle 3 times until i just quit. door shelves have broken and been replaced twice the refrigerator leaks water and does not cool well replacing after just 2 years. total junk
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                                                      Response from FrigidaireSupportJul 11, 2017
                                                      Gosh Farmer! So that we can look further into your matter that you are experiencing, please reach out to us directly. -CiCi Frigidaire
                                                        I had this unit for 2 years. In that time the handle broke off twice. Poor design of freezer vent...
                                                        I had this unit for 2 years. In that time the handle broke off twice. Poor design of freezer vents causes ice to build up under shelf of freezer door. Ice also formed on freezer fan causing clicking noise when fan was on. Called Frigidaire twice about these issues (documented by other online reviews) and they did nothing. The refrigerator compartment was well designed with the spill proof glass shelves and gallon compartment in door.
                                                        by
                                                        Response from FrigidaireSupportAug 10, 2017
                                                        Oh no, allan! I can imagine your concern. We would like to see what we can do to help resolve these issues. Please contact us directly with more details about your experience. ~ Brandi Frigidaire
                                                          Nice Refrigerator
                                                          [This review was collected as part of a promotion.] Very nice refrigerator. I really like the large door shelves. The only drawback is smallish freezer, but fridge and freezer work really well and we are satisfied with our purchase.
                                                          by
                                                            • Recommended
                                                            Love the residential size fridge in my rv
                                                            [This review was collected as part of a promotion.] Can't wait til the fridge is completely repaired and get cold and freezer freeze
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 160 reviews