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Customer Reviews for Feather River Doors 37.5 in. x 81.625 in. Preston Patina Full Lite Unfinished Smooth Right-Hand Inswing Fiberglass Prehung Front Door

Internet #100033718

Model #643105

Store SKU #1000102112

Customer Reviews

  • 4.4
    out of 23 reviews
  • 81% recommend this product
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Showing 1-23 of 23 reviews
Exquisite
I love my new door. It lights up my hallway now. It’s well made and I still feel safe even though it’s glass. It’s heavy duty and solidly made. Awesome door for the price. I’ve had many compliments on the door since installing it.
by
Response from Feather River Cust ServJun 12, 2022
We appreciate the 5 Star Review and comments on door quality and value. We hope you enjoy your new Preston Full Lite Smooth Fiberglass Entry Door. Feather River Team FeatherRiverDoor
    • Recommended
    This door is stunning! My goal was to replace my beveled-glass insert door with something more u...
    This door is stunning! My goal was to replace my beveled-glass insert door with something more updated, and with more glass to allow greater light into my entryway. The 70% privacy rating of this door was an added bonus! Now, my front entry dances in light and the curb appeal of my home is amped up. My DIY husband was happy with the relative ease in installation. The instructions/tips were clear; all parts were included; nothing arrived bent, damaged, or wonky. I am very satisfied with my purchase.
    by
    Response from Feather River Cust ServJun 8, 2017
    We appreciate the 5 star review and positive comments. We hope you enjoy your new entry door unit. Feather River Team FeatherRiverDoor
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Excellent door!
    Door is beautiful! It really brightened our small entryway. Installer said installation was very easy and watching him I believe it was!
    by
    • Verified Purchase
    • Recommended
    12 found this review helpful
    Beautiful door! Sturdy and well-made....
    Beautiful door! Sturdy and well-made.
    by
    Response from Feather River Cust ServNov 16, 2022
    Thanks for the 5 Star Review and comments on door looks and quality. We hope you enjoy your new Preston Full Lite Smooth Fiberglass Entry Door. Feather River Team FeatherRiverDoor
    • Verified Purchase
    Beautiful door! Let a good amount of light in. Brother...
    Beautiful door! Let a good amount of light in. Brother installed with no issues. Would buy it again.
    by
    Response from Feather River Cust ServAug 31, 2022
    Thanks for the 5 Star Review and comments on door looks and install. We hope you enjoy your new Preston Full Lite Smooth Fiberglass Entry Door. Feather River Team FeatherRiverDoor
    • Verified Purchase
    Beautiful, classy, bright, and well manufactured...
    Beautiful, classy, bright, and well manufactured
    by
    Response from Feather River Cust ServApr 22, 2022
    We appreciate the 5 Star Review and comments. We hope you enjoy your new Preston Full Lite Smooth Fiberglass Entry Door. Feather River Team FeatherRiverDoor
    • Verified Purchase
    by
    • Verified Purchase
    Great Door
    Door was a good value and installed as expected . Painted nicely
    by
    Response from Feather River Cust ServOct 7, 2021
    Thanks for the 5 Star Review and comment on value, installation, and finishing. We hope you enjoy your new Preston Full Lite Smooth Fiberglass Entry Door. Feather River Team FeatherRiverDoor
    • Verified Purchase
    • Recommended
    We love this door! It’s so beautiful and gives us...
    We love this door! It’s so beautiful and gives us the privacy and light we were hoping for. This is our second Feather River Door, fantastic quality!
    by
    Response from Feather River Cust ServJul 18, 2021
    Thanks for the 5 Star Review and comments on door looks and privacy. We appreciate the repeat purchases and hope you enjoy your new Preston Full Lite Smooth Fiberglass Entry Door. Feather River Team FeatherRiverDoor
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Feather River Cust ServAug 3, 2020
    Thanks for the positive review. We hope you enjoy your new Preston Full Lite Smooth Fiberglass Entry Door. Feather River Team FeatherRiverDoor
    • Verified Purchase
    Gorgeous Door & Great Quality
    This door is a fantastic quality build with beautiful wood grain, solid construction, and a stunning glass insert at a fraction of the price Pella or Marvin would charge for the same quality. I am so happy with our new front door and Feather Rivers. The door is flawless and perfect.
    by
    Response from Feather River Cust ServMar 24, 2019
    Thanks for the 5 Star Review and comments on quality-looks- and value. We hope you enjoy your new Preston Full Lite Smooth Fiberglass Entry Door. Feather River Team FeatherRiverDoor
      • Recommended
      1 found this review helpful
      NEVER AGAIN, First let me share with you that we do a whole lot of buying at home depot. Approxi...
      NEVER AGAIN, First let me share with you that we do a whole lot of buying at home depot. Approximately 1K per month at a minimum. I ordered this door on 8.16.17. Despite the tracking number and the assurance on HD site, I was not kept informed of where this door was and store delivery date. I had to call Customer Care to find out when this door was expected to arrive at the store. My husband picked up this door and noted the lower portion of the door jam missing. Since we were going to just hang the door, the door jam was not important. At closer inspection, we noticed that the upper portion of the door had a 4 inch long gauge in it and where the locking mechanism goes - the door was cracked. So it was very clear the door was not solid. We brought ALL of the defects to the attention of the Salt Lake City Management. To our surprise they said they could do "NOTHING", that HD.com was an entirely different entity and the best they could do was order another door. Well, NEVER again will I do business with HD.com. The surprising thing to us was that FEATHER RIVER DOORS are sold INSIDE the HD stores on a regular basis. You can go and purchase one daily if you wanted. I will NEVER buy a HD.com product because the HD brick and mortar store does not have the abilty (or so they say) to deal with damaged merchandise. After waiting MORE than a month - to receive a DAMAGED door and the best someone is willing to do for us is order another door and then we wait another 30 days is UNACCEPTABLE. No offer of major discount for of time and trouble. NEVER AGAIN
      by
      Response from Feather River Cust ServSep 11, 2017
      Thank you for review. We are sorry to hear about the issue you experienced with your recent purchase. It sounds like the door unit must have been damaged during transit, as a company we feel we protect and palletize our product to withstand long distance shipping with LTL carriers. Our fiberglass exterior doors are not solid, they are made up of fiberglass skins with a polyurethane foam core with lvl stiles and composite stiles/rails. Product can also be ordered at your local store. If you have any questions you can contact us at 1-800-375-8120 from 8:30 to 8:00 EST or via e-mail at e-mail@featherriverdoor.com. Sincerely, Feather River Customer Service FeatherRiverDoor
        2 found this review helpful
        Bought two of these doors. The leaded glass insert failed. Dropped down. You can see the gap. ...
        Bought two of these doors. The leaded glass insert failed. Dropped down. You can see the gap. Both doors same problem. This is a quality problem. Can't believe it is still offered for sale. Called company and sent them picture. They refused to stand behind the product. Would not recommend this door.
        by
        Response from Feather River Cust ServApr 28, 2017
        Thank you for your review and sorry that you feel the product did not stand up to your expectations. We do stand behind our warranty and it looks like in your case a claim was reviewed but due to other factors which are not manufacturing related the claim was denied. Case with this issue was the glass warranty was expired which is 10 years. If you would like to reach out to us again you can contact us at 1-800-375-8120 from 8:30 to 8:00 EST or via e-mail at e-mail@featherriverdoor.com. Sincerely, Feather River Customer Service FeatherRiverDoor
          8 found this review helpful
          While I love the appearance of this door and have had many compliments, it has not proved to be d...
          While I love the appearance of this door and have had many compliments, it has not proved to be durable and I was unable to secure assistance when I sought to get it repaired or replaced. When the door was about eight years old, the decorative glass and caming began to sag. Part of the beauty of this door are the straight lines and right angles; features which weren't present after the sagging. Even though I was still within the warranty period, I could get no assistance. I first tried Home Depot and was referred to Feather River, the manufacturer. I got bounced around there and never got to speak to anyone who would help me. I then spoke to another local dealer who promised to get me in touch with a factory representative, who never got back to me. I am replacing this now with a similar door from another manufacturer. I don't like it's appearance as well, but hope it will be more durable and that I get better support from the folks from whom I purchase it.
          by
            10 found this review helpful
            Really happy with the quality and appearance of the door....
            Really happy with the quality and appearance of the door.
            by
            • Verified Purchase
            3 found this review helpful
            We bought this door, along with two matching side light windows about eight years ago. In under t...
            We bought this door, along with two matching side light windows about eight years ago. In under two years, the upper edge to the right side of the glass in the door where the lead caming surrounds the glass sagged down one inch and about 8" across to the right corner. This is sandwiched between two solid pieces of glass so it's not a big deal keeping weather out but it might compromise weatherproofing some in extreme conditions. It looks alright at the bottom and the middle of the glass but the top edge sags about one inch and is very noticeable. I don't know how it is able to do this and not effect the look of the rest of the leaded glass but if it does, it's not really noticeable. I just wanted to warn people of this being something that can happen with this door IF your door is a West facing door in hot weather states. I am in SW Florida and I believe the sun beating down on it in the hot afternoons contributed to this. I know someone who has this same door where I live but their door is South facing and has not sagged. I procrastinated and didn't go to Home Depot with this problem until too late so we're living with it. I would purchase it again and may some day, but next time keep an eye on the door and at first sign of failing, I would contact River Feather right away for a replacement door.
            by
              • Recommended
              10 found this review helpful
              Beautiful entry door
              This door is more beautiful in person than the picture shows online. The price was great on sale for $668 (a price you can't beat) and the door is heavy and the frame has a new metal plate where deadbolt goes in to keep anyone from prying door which is a nice feature!
              by
                • Recommended
                5 found this review helpful
                Entry door
                Love love love it. I'm glad I waited to get the one I wanted
                by
                  • Recommended
                  Easy to install and looks great, sorry I waited so long to do it
                  After years of thinking about which door style to purchase we went with this one. Install was fairly easy and door looks great, even the neighbors commented on how nice it looks now. It did take several more hours than planned but well worth the extra time needed.
                  by
                  • DIY
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Nice door. Some warping though.
                  I love this door . But I did have Warping, it's slight but still affects the way the door closes.. I have had this door for about 6 years. I loved it when I saw it and had to have it. I have talked to the Feather river people a couple of times and tried to explain that I need just the door and can use the glass I have but they just don't get what I'm taking about. Now I'm just looking for a door anywhere I can to put the glass insert in. Any advise would be greatly appreciated.
                  by
                    • Recommended
                    5 found this review helpful
                    Really High Quality Door at Great Value
                    This door looks great and was about half the price of the Pella door that we replaced and is heavier and made better than the Pella. Really nice modern design for the leaded glass. Several friends have already complemented us on how good the door looks. Door is airtight with jam and very easy to adjust spring loaded bar on entry plate to keep drafts out. We looked at many doors from home centers and independent door companies and nothing compared to this for this price.
                    by
                    • DIY
                    • Verified Purchase
                    • Recommended
                    2 found this review helpful
                    Beautiful Entry Door
                    I love this door. The design is just beautiful. It lets a lot of light in the entry area without any one being able to see inside the house. I didn't install it. so I don't know how easy it is to install.
                    by
                    • Verified Purchase
                    • Recommended
                    6 found this review helpful
                    ITS GORGEOUS!!!
                    I love this door!!! I can't describe how beautiful it is. The installation was done by professionals so I can't tell if it was difficult to install...I just know it's beautiful and I can't say enough nice things about it!
                    by
                    • Verified Purchase
                    • Recommended
                    11 found this review helpful
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