Just received my Excalibur 9 Tray Stainless Steel Food Dehydrator today. I bought it from Raw Nutrition here in Canada. I opted to review it here because I have a suggestion about the placement of the knobs and the guid. I just wished that I had the choice to get the not clear door. Too early too make a review about its performance but I will come back sometime after I have tested some recipes. My only comment is that the placement of the drying guide table and the control knobs for the temperature settings and timer is not convenient for someone like me who is not tall. The dehydrator is now sitting on my kitchen counter under a kitchen cabinet. It is too far back and because it is under a kitchen cabinet the knobs and the guide are not readily visible. I need to stand on a step stool. I hope that in the future Excalibur would design the dryer so that these knobs are placed at an angle or on a raised small platform at an angle facing the user. If this is technically not feasible I suggest to include a sticker for the guide. For now, my option is to copy the guide on an index card and stick it on the cabinet door above the dehydrator. In the attached photo, is that gap between the door and the side of the dehydrator the normal gap? All of the photos of the Excalibur dehydrators show the lift door not attached to the dehydrator. Please let me know. Thank you.
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Response from ServiceOct 22, 2015
Thank you for the feedback. Yes, the gap you are showing is the normal gap.
Recommended
Customer review from excaliburdehydrator.com
Jan 18, 2017
Works great
This machine has been working non stop for the last week without a glitch
by
Recommended
Nov 24, 2015
I love this product!
The stainless steel unit is durable and nice looking. It's my first time dehydrating and so far I love it! I've dehydrated apples, pears and bananas. It dehydrates evenly without rotating the trays. It makes a low huming sound. I keep and use it in the garage. I am very happy with this product.
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Pro
Recommended
Mar 24, 2015
stainless steel is awesome
I bought this a couple weeks ago and I have already used it and love the timer .I wouldn't buy one without the timer! My only regret is that we did not get paraflex sheets .The book that came with it was also really helpful. Definitely would buy again!!
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Verified Purchase
Recommended
Customer review from excaliburdehydrator.com
Nov 11, 2014
Great product! Makes large batches!
I would have given this 5 Stars, but it's a bit loud. Delivery and packaging was great. No damage. Easy to operate. Easy to clean!