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Customer Reviews for MOEN Eva 4 in. Centerset 2-Handle High-Arc Bathroom Faucet in Chrome

Internet #202880954

Model #6410

Store SKU #1005710359

  • 4 in. centerset design allows for easy installation
  • WaterSense - reduce water usage without sacrificing performance
  • Polished chrome finish offers a sleek, highly-reflective look

Customer Reviews

  • 4.5
    out of 420 reviews
  • 80% recommend this product
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Showing 1-30 of 420 reviews
Disappointing
I have four of these and they all have the same issue. Slow steam drips on to counter.
by
Response from Moen Plus SupportJan 14, 2024
Hello Alex and thank you for your feedback on Home Depot website. We are sorry to hear your Moen Eva 4 in. Centerset 2-Handle High-Arc Bathroom Faucet in Chrome leaks backwards onto the counter when you have a slow stream, drip. The recessed aerator can be replaced with a protruding aerator, part number 194994 to resolve the issue you are experiencing. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
    coating is peeling and rusting
    It's frustrating when a product claims a lifetime warranty but doesn't live up to it. Having to replace it every two years can indeed feel like a waste of money. It's essential to share such experiences to help others make informed decisions.
    by
    Response from Moen Plus SupportJan 6, 2024
    Hello Cas1 and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you experienced with your Moen Eva Oil Rubbed Bronze Two-Handle High Arc Bathroom Faucet As the original purchaser of the Moen Eva Oil Rubbed Bronze Two-Handle High Arc Bathroom Faucet, you can contact Moen directly under the products lifetime limited warranty. Our product specialists would be happy to work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
      I love the looks! Moen quality!
      I had my new bath faucet installed a few days ago and I'm loving it so far!
      by
        • Recommended
        Quiet quit after 2 years of work
        I picked this for pedestal sink when we bought home in 2019. Looks beautiful and worked very smoothly at first. Between renting & owning for last 30 years I never had a faucet just fail to work until this one. By 2021, the cold mostly & hot became very difficult to turn. I took it to faucet spa: soak in vinegar solution over several days, tried silicone lube, & light oil too but none could help this thing do it’s job. I finally fired it an hired an led faucet. hopefully this works better.
        by
        Response from Moen Plus SupportDec 24, 2022
        Hello Radmam and thank you for the feedback you posted on the Home Depot website regarding the Moen Eva 4 inch Centerset 2-Handle High-Arc Bathroom Faucet. We are sorry to hear that the handles had become difficult to turn and you ended up replacing the faucet. Our specially trained Product Specialists are available for technical/warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. We hope you will give us a try again in the future. Moen
          Looks great, leaks a lot
          I have call pre-pandemic to report that my bathroom faucets leaks and they replaced it with another leaky faucet. I have two sinks in my main bathroom and they both leaks after used. So, I only use one sink and keep a cup under the faucet to collect the water and I use it to water my plants. Both are such a beautiful faucets, however, the leaking is annoying and is costly. I have all my fixtures matching in my bathroom. To change the sinks I would have to change the shower and the garden tub fixtures as well. They were very expensive. I just want Moen to replace both Eva bathroom faucets with good properly working faucets.
          by
          Response from Moen Plus SupportJul 13, 2022
          Hello Beautiful and leaky x2 and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you experienced with your Moen Eva Oil Rubbed Bronze Two-Handle High Arc Bathroom Faucet. What you described is not consistent with the quality we strive to provide. We have sent you an email to get more information so that we can work with you to find a satisfactory warranty resolution.
            Ruined within two years
            We bought a home about two years ago, and the builder installed this Eva 6410 faucet in all our bathrooms. Gradually, every handle started sticking and would not turn without considerable effort. When I tried to unscrew the handle kit (as per Moen instructions sheet), many of the handles required so much force that I ended up damaging the sleeve of the handle. Some, luckily, I soaked in several solutions over 3 days and got them loosened up to get them unscrewed with just a few light scratches.
            by
            Response from Moen Consumer ServicesAug 17, 2021
            Hello Nary L and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you experienced with the Moen Eva 2 handle bathroom faucet. What you described is not consistent with the quality we strive to provide. We would appreciate the opportunity to show you we stand behind our products. Our product specialists are available for pre-purchase, installation and warranty assistance. We have sent you an email to get more information regarding your product.
              Mown products are great, just avoid this one!
              We chose these when building our house, Moen has been our “go to” for as long as I can remember. We’re headed out now to buy 7 new faucet sets as these are horrible. Unless you’re going to turn the water on full blast EVERY time, I’d recommend finding something else. Expensive mistake!
              by
              Response from MoenJun 30, 2021
              Thank you SadInTN so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Eva 4 in. Centerset 2-Handle High-Arc Bathroom Faucet in Chrome allow 1.2 GPM at 60 PSI. If you have any questions regarding this specific faucet, please contact Moen directly at 800-289-6636. Our current business hours are Monday through Friday from 9:00 am – 5:30 pm (Eastern Time). Moen
                1 found this review helpful
                Bronze finish peeling ..
                Have 4 of these Eva faucets in our bathrooms and every single one of these faucets has issues with the bronze finish peeling (I see another consumer has exact same issue) and MOEN is not interested in fixing it and takes no ownership of the product being faulty.
                by
                Response from MoenMay 19, 2020
                Hello LNV and thank you for the feedback you posted on the Home Depot website about your four Moen Eva 4 in. Centerset 2-Handle High-Arc Bathroom Faucet in Oil Rubbed Bronze. We are sorry to hear of the difficulty you are experiencing with these Moen faucet finishes. Moen’s lifetime limited warranty is for the original product purchaser/original homeowner and is non-transferable. If you are the original purchaser of these fixtures, you can contact Moen directly under the lifetime limited warranty. Our product specialists would be happy to troubleshoot the finish issues and they would work with you to find a satisfactory warranty resolution. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
                  2 found this review helpful
                  BRONZE PLATING PEELING ...
                  We have 4 of these faucets and we do not use any harsh chemicals etc. to clean our bathroom sinks with however because the spout is very short/shallow then while washing hands the water easily can land on the top of the sink and settle around the faucet and not always get wiped (kids don't seem to care) and over time (6 years of use) the bronze plating has been peeling more and more which should not happen. This is the result of a failed application and the faucet in general.
                  by
                  Response from Moen Consumer ServicesAug 3, 2020
                  Hello LNV24 and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you experienced with finish on your Moen Eva two-handle, high arc centerset bathroom sink faucets in oil rubbed bronze. We are pleased to see that you have worked with one of our Product Specialists regarding your concerns with this product and that the replacements that you needed have already been ordered for you. We appreciate the opportunity to show you we stand behind our products.
                    Great Faucet
                    Great looking faucet and very solid construction. My wife picked it out for our master bathroom as a replacement and she is very pleased with it .
                    by
                      • Recommended
                      Well made and esthetically pleasing.
                      I had three faucets installed yesterday and they are definitely a step up from the builder grade faucets they replaced. These are sleek and have an expensive feel to them due to their quality manufacturing. I am looking forward to enjoying their appeal and reputation for quality for many years to come.
                      by
                        • Recommended
                        The faucet in bronze color and unique style is a perfect addition to our DIY bathroom remodel.
                        The faucet in bronze color and unique style is a perfect addition to our DIY bathroom remodel.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Just over $200 for 2 moen eva brushed nicklel faucets reasonably cheap for moen products. Ordered...
                        Just over $200 for 2 moen eva brushed nicklel faucets reasonably cheap for moen products. Ordered online because they aren't stocked at my local store, arrived at store a couple days later than anticipated due to bad weather i presume. Pick up was simple and the woman Dawn who helped me was very nice. Install was standard procedure, faucets look nice and work as expected.
                        by
                        • Verified Purchase
                        • Recommended
                        2 found this review helpful
                        This chrome faucet looks really beautiful wth dark countertop. Love it.
                        This chrome faucet looks really beautiful wth dark countertop. Love it.
                        by
                          • Recommended
                          3 found this review helpful
                          Beautiful sharp looking faucet. Everyone comments, how nice it looks. Easy to install. Smooth fu...
                          Beautiful sharp looking faucet. Everyone comments, how nice it looks. Easy to install. Smooth functioning handles.
                          by
                          • Verified Purchase
                          • Recommended
                          3 found this review helpful
                          Looks nice but has a some type of coating on it that allows corrosion to build under it. Try call...
                          Looks nice but has a some type of coating on it that allows corrosion to build under it. Try calling moen & see how long their wait times are (49mins + & took 3 days to get an email response back.
                          by
                          • Verified Purchase
                          20 found this review helpful
                          All faucet parts made of steel. No plastic parts here. A very nice upgrade for my old vanity a...
                          All faucet parts made of steel. No plastic parts here. A very nice upgrade for my old vanity and sink. Reasonably priced compared to others.
                          by
                          • Verified Purchase
                          • Recommended
                          3 found this review helpful
                          Beautiful and so functional
                          This faucet is perfect for our bathroom. The shape is not only graceful but allows room to fill our humidifier. The handles are so easy to use. And the finish resists water spots!
                          by
                            • Recommended
                            Exquisitely designed in apperance and function
                            This Moen faucet installed with ease and looks completely beautiful. The handles turn with ease and the finish is amazing like the rest of the Eva Collection from Moen. This faucet just ties the whole Eva Collection together and puts the finishing touch to our bathroom. We couldn't ask for anything more When in doubt choose Moen.
                            by
                              • Recommended
                              We recently replaced our faucet with the Moen Eva 4 inch centerset. It was easy to install. Thi...
                              We recently replaced our faucet with the Moen Eva 4 inch centerset. It was easy to install. This faucet is very well made, and has a solid construction. The handles move with ease and do not feel fragile or wobbly. The water flows very well, I would never guess that it is a water saver. It also doesn't appear to show water spots that often. It has been installed for approximately 3 weeks. I'm very happy with this faucet and will probably install the same model in my other bathroom.
                              by
                              • Verified Purchase
                              • Recommended
                              4 found this review helpful
                              Great quality and a nice design.
                              Great quality and a nice design.
                              by
                                • Recommended
                                3 found this review helpful
                                Nice product, easy to install- smooth handle movement like a more expensive faucet. Design is a n...
                                Nice product, easy to install- smooth handle movement like a more expensive faucet. Design is a nice "neutral" that could go with a modern or more classic look!
                                by
                                • Verified Purchase
                                • Recommended
                                2 found this review helpful
                                These faucets are beautiful and work great in our bathroom. They were also simple to install!!!
                                These faucets are beautiful and work great in our bathroom. They were also simple to install!!!
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Still the best
                                I can't remember when It wan't Moen. My father recommended Moen faucets in the '50s as he was remodeling the kitchen for our first dishwasher, a Hotpoint. It was always Moen in my first house when married and then new Moen Monticellos as we replaced the old Moens in the family homestead. Now, as we're considered ancient (past 60), it's single lever, automatic, keep the temperature/pressure, etc. for ease of use. And as always, it's Moen.
                                by
                                • DIY
                                • Verified Purchase
                                • Recommended
                                3 found this review helpful
                                Perfect faucet
                                Main reason for this purchase was because I was done with water spots and I wanted to try out the spot resist. This faucet always looks clean. There are never any water spots. If you get toothpaste or dirt from dirty hands, you just lightly wipe away with a dry cloth and it's gone. It was easy to install. We replaced a faucet that had a push drain and I thought that looked nicer than this drain but it's not too bad. The arch is far enough out for our use and the handles are easy to use. I love this faucet and it's modern look.
                                by
                                  • Recommended
                                  15 found this review helpful
                                  Installed [by professional] without problems, looks good, no problems in first couple of weeks of use.
                                  We had three of these faucets installed and had no installation problems. We are using them for about ten days and so far happy. One reason for lower overall rating is that there is absolutely NO way to identify the hot and cold faucet handles. We need to remember and go by the "hot water on the left-hand side" conventional. A simple red and blue band on the handle would have been adequate and easy/inexpensive for Moen to incorporate!:(
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  3 found this review helpful
                                  This faucet looks great !
                                  I already have this Moen Eva faucet in brushed nickel for my main bathroom. But I was re-doing my lav and wanted to find a faucet that matched my vanity & lighting. I was pleasantly surprised to find that this faucet came in oil rubbed bronze which was exactly what I wanted. I would also suggest this faucet because of its more simple design and flat / smooth surface...not difficult to keep clean. I wanted to stay away from some of the more detailed faucets because it seems that cleaning all the 'nooks & crannies' of the highly decorated faucets, would be extra work on my part.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  12 found this review helpful
                                  Elegant faucets
                                  The faucets look great with my contemporary pedestal sinks
                                  by
                                    • Recommended
                                    7 found this review helpful
                                    Love the appearance of the faucet, however I was extremely disappointed to discover that it's just an on or off faucet. No matter where on turns the handles the flow pressure/amount remains the same. The consumer should have been made aware of this prior to purchase. Water conservation is one thing, but this is ridiculous, and a cheat.
                                    by
                                    Response from Moen Plus SupportMar 15, 2024
                                    Thank you HomeDepotCustomer so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Eva 4 in. Centerset 2-Handle High-Arc Bathroom Faucet in Chrome does have volume control based on how the handle is rotated. If you have questions, please contact Moen directly at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time). Moen
                                    • Verified Purchase
                                    by
                                    • Verified Purchase
                                    Showing 1-30 of 420 reviews

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