Hello redraider, and thank-you for purchasing our product! I am sorry that you had a negative experience with our Enviro-Light Solar Powered LED Light Source. Please ensure the solar panel on the unit is in as close to direct sunlight as possible. Sometimes a new Enviro-Light may not charge completely if it does not receive enough exposure to sunlight. If the product is still not working, it may be a manufacturing defect. In this case, please return or exchange the product. Thank-you for reaching out - should you have any further questions or concerns, do not hesitate to contact us directly.