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Customer Reviews for Masterbuilt Electric Slow Smoker

Internet #203868163

Model #20070112

  • Continuous smoke when cold smoking or hot smoking up to 275F
  • Ideal for smoking cheese, fish, bacon, and jerky
  • Uses regular wood chips

Customer Reviews

  • 4.2
    out of 93 reviews
  • 85% recommend this product
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Showing 1-30 of 93 reviews
The space that it have the ability to larg amounts of food. I have had for one month and I love it
The space that it have the ability to larg amounts of food. I have had for one month and I love it
by
Response from Masterbuilt Tech SupportFeb 14, 2018
Thank you for sharing your thoughts on your Masterbuilt Smoker! We're glad to hear you're happy with it!! Thank you for choosing Masterbuilt, and as always, if we can be of service in any way, please give us a call. You can reach us @ 1-800-489-1581 and our hours of operation are Mon-Fri, 8am-5pm EST. Masterbuilt
  • Verified Purchase
  • Recommended
More trials neede
I attached it to a large smoker I built. I used sawdust instead of chips or pellets and it didn’t generate as much smoke as I expected. Need more trials with different chips to give a proper assessment.
by
  • Verified Purchase
  • Recommended
I have had the unit for around a month or so and used it on several occasions. The unit will prov...
I have had the unit for around a month or so and used it on several occasions. The unit will provide plenty of smoke and I like that it is independent from the electric smoker. However, the mounting system could use some improvement. My Masterbuilt Smoker is elevated by a stand that came with the unit. The only way provided to secure the slow smoker to the smoker itself is with a hook type anchor. Currently, it is hanging loosely by that anchor. Some improvement is needed and it shouldn't be too difficult. Preset anchor holes or some type of bracket to facilitate the installation of the slow smoker could be installed at the factory. It should be noted the unit does require some attending and can be a bit onerous when adding wood chips if you don't remove the wood chip container and discard the used chips at the bottom. Overall I am well satisfied with the unit, but the mounting system definitely needs improvement.
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Response from Masterbuilt Tech SupportAug 16, 2017
Thank you for taking time to share your thoughts with us here at Masterbuilt. If you are having trouble with your smoker and its stability, we encourage you to contact our Customer Service Department to troubleshoot your smoker and it's stand to make sure you are not missing a part or having some type of issue with a potential defect. An unsteady smoker is dangerous and we do not want to see you injured or experience any damage as a result of this. Please call 1-800-489-1581, Monday-Friday, 8am-5pm EST - select Option 2 to reach Customer Service. Masterbuilt
  • Verified Purchase
  • Recommended
1 found this review helpful
One leg broken, Ash screen was broken, Poorly made. Called Masterbuilt, They did not care, told m...
One leg broken, Ash screen was broken, Poorly made. Called Masterbuilt, They did not care, told me to take it up with Home Depot. Piece of junk
by
Response from Masterbuilt Tech SupportFeb 16, 2017
Thank you for your feedback. Masterbuilt would like the opportunity to assist you with your product. Please visit us at www.masterbuilt.com/support . Masterbuilt
  • Verified Purchase
2 found this review helpful
works well as long as the element remains good
Loved it until the element burned out. It cannot be replaced, So you have to buy a new smoker Also I do not like the way it is attached. They should have attached it from the outside as the creosote buildup makes it difficult to detach..
by
    • Recommended
    Smoke box really puts out the smoke....
    Smoke box really puts out the smoke.
    by
    Response from Masterbuilt Tech SupportApr 4, 2018
    Thank you for taking time to share your feedback on your Slow Smoker. We are glad to hear it meets your expectations and is working well for you! Thank you for choosing Masterbuilt, and as always, if we can be of service in any way, please give us a call. You can reach us @ 1-800-489-1581 and our hours of operation are Mon-Fri, 8am-5pm EST. Masterbuilt
    • Verified Purchase
    10 minutes to set up. Works exactly as advertised....
    10 minutes to set up. Works exactly as advertised.
    by
    Response from Masterbuilt Tech SupportMar 28, 2018
    Thank you for purchasing our Slow Smoker Attachment! We're glad to hear you are enjoying it! Thank you for choosing Masterbuilt! Masterbuilt
    • Verified Purchase
    I think my Masterbuilt smoker works great. easy to use....
    I think my Masterbuilt smoker works great. easy to use.
    by
    Response from Masterbuilt Tech SupportMar 20, 2018
    Thank you for your feedback! We are pleased to hear you are enjoying your new smoker! Thank you for choosing Masterbuilt! Masterbuilt
    • Verified Purchase
    Creates excellent smoke for an extended time period. I wouldn’t...
    Creates excellent smoke for an extended time period. I wouldn’t say 6 hours but 4 hours for sure.
    by
    Response from Masterbuilt Tech SupportMar 19, 2018
    Thank you for your feedback! We are glad you are enjoying your Slow Smoker! Thank you for choosing Masterbuilt! Masterbuilt
    • Verified Purchase
    Well built. Works well. Used several times. Great results every time.
    Well built. Works well. Used several times. Great results every time.
    by
    Response from Masterbuilt Tech SupportMar 13, 2018
    Thank you for sharing your feedback with us! We are glad to hear you are enjoying the Slow Smoker Attachment and that it is working well for you! Please let us know if you need any assistance - we are always happy to help! You can reach us @ 1-800-489-1581 and we are here Mon-Fri, 8am-5pm EST. Masterbuilt
    • Verified Purchase
    • Recommended
    It was a gift and he loves it!
    It was a gift and he loves it!
    by
    • Verified Purchase
    • Recommended
    This product is great!!! If you have a masterbuilt smoker this is an amazing add on.
    This product is great!!! If you have a masterbuilt smoker this is an amazing add on.
    by
    • Verified Purchase
    • Recommended
    An excellent smoker, five stars, with the "slow smoker" attachment...
    An excellent smoker, five stars, with the "slow smoker" attachment that does an excellent job on salmon, providing smoke at low-temperature smoker settings. Requires little or no "babysitting" during the process.
    by
    • Verified Purchase
    Works gteat...
    Works gteat
    by
    • Verified Purchase
    so far so good
    so far so good
    by
    Response from Masterbuilt Tech SupportFeb 22, 2018
    Thank you for taking time to share your review on your Masterbuilt Slow Smoker! We appreciate having you as a customer and encourage you to use the recipe and registration tools on our website: www.masterbuilt.com Welcome to the Masterbuilt Family! Masterbuilt
    • Verified Purchase
    • Recommended
    Have only used the unit once. Seemed to work mostly...
    Have only used the unit once. Seemed to work mostly as advertised. The connection to the Masterbuilt smoker is “Klugy” at best. Needs re-engineered. We smoked ribs for 6 hours the first time while using the unit. Had to refill the smoker 2 1/2 times with dry chips. I was hoping for a 6 hour smoke without refilling with chips. Perhaps the smoke time may be extended with soaking the chips first. Overall, satisfied with the unit. Sure beats filling the small Masterbuilt smoker tray every 30 minutes for sure!
    by
    Response from Masterbuilt Tech SupportFeb 21, 2018
    Thank you for sharing your feedback! We're glad you are enjoying the unit and it is working well for you! Thank you for choosing Masterbuilt! Masterbuilt
    • Verified Purchase
    This probably my favorite smoker, I use this smoker a...
    This probably my favorite smoker, I use this smoker a lot and so for everything is great. I do recommend adding the cold smoke unit to this smoker
    by
    Response from Masterbuilt Tech SupportFeb 20, 2018
    Thank you for sharing your feedback on your smokers! We are glad you are enjoying them! Please let us know if we can be of any assistance to you with either smoker - we would love to hear from you! Just call 1-800-489-1581 and use the menu options to navigate to our Customer Service Department. Masterbuilt
    • Verified Purchase
    Great product!...
    Great product!
    by
    Response from Masterbuilt Tech SupportFeb 20, 2018
    Thank you for sharing your thoughts on your Masterbuilt Slow Smoker! We are glad to hear you are happy with it and enjoying it! Please let us know if you need any assistance with your products - we would be happy to help! Masterbuilt
    • Verified Purchase
    I bought this to use with my masterbuilt pro so...
    I bought this to use with my masterbuilt pro so I don't have to add chips every hr and for plenty of smoke when cold smoking salmon. I could not be happier with the results!
    by
    Response from Masterbuilt Tech SupportFeb 20, 2018
    Thank you for sharing your feedback on your Slow Smoker Attachment! We are so pleased to hear you are happy with it and with how your salmon turned out! It is definitely a great addition to the main unit when doing these cold-smoke items! Thank you for choosing Masterbuilt! Masterbuilt
    • Verified Purchase
    Produces plenty of smoke! Great addition to your smoker.
    Produces plenty of smoke! Great addition to your smoker.
    by
    Response from Masterbuilt Tech SupportFeb 14, 2018
    Thank you for sharing your feedback on your Slow Smoker Attachment! We are glad to hear you are happy with it! We truly do appreciate having you as a customer and encourage you to use the recipe and registration tools on our website: www.masterbuilt.com Thank you for choosing Masterbuilt! Masterbuilt
    • Verified Purchase
    • Recommended
    5 Star Review
    Rating provided by a verified purchaser
    by
    Response from Masterbuilt Tech SupportFeb 7, 2018
    Thank you for sharing your review on your Slow Smoker! We are glad to see you are happy with it! Enjoy all those low-temp, awesome, smoky foods with this new attachment to your smoker! Masterbuilt
    • Verified Purchase
    Generates a lot of smoke. I can keep the Masterbuilt...
    Generates a lot of smoke. I can keep the Masterbuilt 30 at a low temp. (120-140 F) and get lots of smoke from the slow smoker.Perfect for smoking salmon. Very pleased.
    by
    Response from Masterbuilt Tech SupportJan 31, 2018
    Thank you for sharing your feedback on your Slow Smoker! We agree - this little powerhouse is a terrific addition to your main unit, making all those low-temp items come out perfectly! Thank you for choosing Masterbuilt! Please let us know if we can be of any assistance to you with either of your units! Masterbuilt
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    Response from Masterbuilt Tech SupportJan 31, 2018
    Thank you for taking time to share your review on your Masterbuilt product! We truly do appreciate having you as a customer and encourage you to use the recipe and registration tools on our website: www.masterbuilt.com Welcome to the Masterbuilt Family! Masterbuilt
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    Response from Masterbuilt Tech SupportJan 31, 2018
    Thank you for taking time to share your review on your Masterbuilt product! We truly do appreciate having you as a customer and encourage you to use the recipe and registration tools on our website: www.masterbuilt.com Welcome to the Masterbuilt Family! Masterbuilt
    • Verified Purchase
    Easy to install. Smoked 8 pounds of cheese came out...
    Easy to install. Smoked 8 pounds of cheese came out delicious.
    by
    Response from Masterbuilt Tech SupportJan 31, 2018
    Thank you for your review on your new Slow Smoker! We are glad to hear it worked well for the cheese you smoked! Thank you for choosing Masterbuilt, and as always, if we can be of service in any way, please give us a call. You can reach us @ 1-800-489-1581 and our hours of operation are Mon-Fri, 8am-5pm EST. Masterbuilt
    • Verified Purchase
    4 Star Review
    Rating provided by a verified purchaser
    by
    Response from Masterbuilt Tech SupportJan 24, 2018
    Thank you for sharing your review of your Slow Smoker! We are glad to hear you are happy with the new attachment to your main unit! Thank you for choosing Masterbuilt, and as always, if we can be of service in any way, please give us a call. You can reach us @ 1-800-489-1581 and our hours of operation are Mon-Fri, 8am-5pm EST. Masterbuilt
    • Verified Purchase
    I am quite happy with this cold smoker. My first one, after two years, the wiring installation me...
    I am quite happy with this cold smoker. My first one, after two years, the wiring installation melted and causing it to short out. I don’t expect a product at this price to last forever, so I gladly replace it with another one just like it.
    by
    Response from Masterbuilt Tech SupportJan 23, 2018
    Thank you for sharing your thoughts on your Slow Smoker Attachment! We appreciate you choosing Masterbuilt! If we can assist you with your Slow Smoker or your main unit in any way, please do not hesitate to let us know! We are here to help! You can reach us @ 1-800-489-1581 and our hours of operation are Mon-Fri, 8am-5pm EST. Masterbuilt
    • Verified Purchase
    • Recommended
    Works great as a cold smoker! Extra smoking time when using with smoker.
    Works great as a cold smoker! Extra smoking time when using with smoker.
    by
    Response from Masterbuilt Tech SupportJan 23, 2018
    Thank you for sharing your review on the Slow Smoker Attachment. It is definitely a great addition to the main smoker unit when you're wanting to do a cold smoke on those low-temp foods! Thank you for choosing Masterbuilt, and as always, if we can be of service in any way, please give us a call. You can reach us @ 1-800-489-1581 and our hours of operation are Mon-Fri, 8am-5pm EST. Masterbuilt
    • Verified Purchase
    • Recommended
    Wasnt what i was looking for...
    Wasnt what i was looking for
    by
    Response from Masterbuilt Tech SupportJan 18, 2018
    We are very sorry to hear this. Please try to return the unit to your local store for an exchange, or call our Customer Service Department with your unit's information and we can assist you as needed. You can reach us @ 800-489-1581, Mon-Fri, 8am-5pm EST. Masterbuilt
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    Response from Masterbuilt Tech SupportJan 18, 2018
    Thank you for sharing your feedback with us regarding your Electric Slow Smoker! We're glad to hear you are happy with it! Thank you for choosing Masterbuilt! Masterbuilt
    • Verified Purchase
    Showing 1-30 of 93 reviews