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Customer Reviews for Pleasant Hearth Easton Large Glass Fireplace Doors

Internet #202325808

Model #EA-5012

Store SKU #1000838930

  • Glass doors reduce cool air and heat loss up the chimney by 90%
  • Cabinet-style doors close with easy-catch magnets
  • Rigid mesh fireplace screen panels

Customer Reviews

  • 4.7
    out of 326 reviews
  • 95% recommend this product
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Showing 1-30 of 326 reviews
Fit perfectly- measurements were spot on. We like the...
Fit perfectly- measurements were spot on. We like the door opening as two doors- not on a bi-fold. Looks great- very pleased
by
  • Verified Purchase
Poor Quality Control
Screw holes are off so badly that they don’t line up.
by
    Looks beautiful and installed fairly easy.
    Looks beautiful and installed fairly easy.
    by
    • Verified Purchase
    • Recommended
    These doors were true to size, and easy to assemble. They give a more modern clean look to our up...
    These doors were true to size, and easy to assemble. They give a more modern clean look to our updated fireplace
    by
    • Verified Purchase
    • Recommended
    Beautiful updgade
    Chooseing this was a beautiful upgrade to our remodeling project. Great product gor yhe price, fast shipping and easy to install.
    by
      • Recommended
      Fantastic doors and a breeze to install.
      Ordered these doors awhile back and finally got around to updating the fireplace. Finished it this last weekend and I was throughly impressed with the ease of installation of these doors. The look was exactly what we were looking for and finished off the update perfectly. I would highly recommend to anyone looking for new doors for their fireplace.
      by
        • Recommended
        Very nice fireplace doors, easy to install. Ordered a medium but needed a large (my fault). Refun...
        Very nice fireplace doors, easy to install. Ordered a medium but needed a large (my fault). Refunded, reordered and received large fireplace doors all within a few days.
        by
        • Verified Purchase
        • Recommended
        It’s so beautiful on our fireplace. It’s just stunning & my husband says that it was easy to inst...
        It’s so beautiful on our fireplace. It’s just stunning & my husband says that it was easy to install.
        by
        • Verified Purchase
        • Recommended
        Comes assembled except for the handle. Mounting may be a slight headache. The self tapping scre...
        Comes assembled except for the handle. Mounting may be a slight headache. The self tapping screw stripped when trying to install in the lintel. Looks good and the cabinet doors are better than the tri fold.
        by
        • Verified Purchase
        • Recommended
        good looking, easy to install doors.
        I am a 30 year old female that has has 2 back surgeries. I installed this myself in about 45 minutes. Im not very handy but not afraid to try things! That should tell you how easy the install was! I replaced doors that were 40 years old and these look so kuch better and funxtion better! Pro tip: i purchased the medium size as our opening was 36 inch wide and medium says it goes to 37! Wish i wouldve got the large that starts ar 36. There is hardly any lip over the brick and insullation was tricky to get to stay in place
        by
          • Recommended
          1 found this review helpful
          Makes my fireplace look really nice
          Makes my fireplace look really nice
          by
          • Verified Purchase
          • Recommended
          Product is very well made and installation was very easy. Would recommend
          Product is very well made and installation was very easy. Would recommend
          by
          • Verified Purchase
          • Recommended
          Love the does. Love that they open 180' . Made fire look so much larger. Easy magnetic doors are ...
          Love the does. Love that they open 180' . Made fire look so much larger. Easy magnetic doors are awesome!
          by
          • Verified Purchase
          • Recommended
          Well constructed, easy to install, looks good.
          Well constructed, easy to install, looks good.
          by
          • Verified Purchase
          • Recommended
          It fit perfectly in my location. Thanks ...
          It fit perfectly in my location. Thanks
          by
          • Verified Purchase
          Easy to assemble. Did not like tearing the insulation apart so as to have enough. Snug fit. Class...
          Easy to assemble. Did not like tearing the insulation apart so as to have enough. Snug fit. Classy looking. We just purchased it as a Christmas present to the both of us. It is exactly what we wanted and expected.
          by
          • Verified Purchase
          • Recommended
          Received quicker than expected. My husband installed without hassle and...
          Received quicker than expected. My husband installed without hassle and it looks great!!
          by
          • Verified Purchase
          The FP was used three times since the doors were installed. Below the doors at the center, the f...
          The FP was used three times since the doors were installed. Below the doors at the center, the finished has already discolored & begun to peel. It is unacceptable to sell a product that cannot adequately perform the purpose for which is designed and advertised. I will be pursuing a replacement.
          by
          Response from GHP Group Inc. SupportJan 11, 2018
          Hello Jp, we're sorry to hear you are experiencing an issue with these doors. please note that the metal frame and trim are powder coated to resist tarnishing from the heat. Discoloration may occur as a result of large fires or by having the wood grate or logs too close to the doors. -GHP Group Customer Support ghpgroupinc
          • Verified Purchase
          This is a very high quality fireplace door. Fast delivery and very good looking. It took two pe...
          This is a very high quality fireplace door. Fast delivery and very good looking. It took two people to install - it was a little tricky, but we managed.
          by
          • Verified Purchase
          • Recommended
          Works and looks great...
          Works and looks great
          by
          Response from GHP Group Inc. SupportOct 25, 2017
          Hello Grg, we're happy to hear you are pleased with your new fireplace doors but concerned by the 1-star rating you provided. If there is anything we can assist you with, just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support ghpgroupinc
          • Verified Purchase
          Very, very easy to install - once we looked at video on YouTube (video by the manufacturer) - we ...
          Very, very easy to install - once we looked at video on YouTube (video by the manufacturer) - we felt the instructions included were confusing. We ordered based on our measurements and the size suggested by the website was perfect. Very excited to enjoy fires in our newly updated fireplace! It's so pretty!
          by
          Response from GHP Group Inc. SupportOct 4, 2017
          Hey A1234, We are happy to hear you are enjoying your Pleasant Hearth fireplace doors! Follow us on Facebook, Twitter, and Instagram @PleasantHearth for access to seasonal sweepstakes, our latest product information and more!  -GHP Group Customer Support ghpgroupinc
          • Verified Purchase
          • Recommended
          This worked perfectly for our fireplace. For the price the quality is excellent. It looks exact...
          This worked perfectly for our fireplace. For the price the quality is excellent. It looks exactly as it does in the picture. My husband said it was easy to install. We are very pleased.
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Attractive Fireplace Doors Replace old Screen
          It took 42 years, but we finally replaced the folding screen in front of our fireplace. The Easton style fireplace doors we selected arrived promptly, were easily and quickly installed, and look good in our family room. Watching a young woman install one on YouTube convinced us we could do the installation ourselves and we were right. Very happy with our purchase. We posted a picture of it on Facebook, and we have received many compliments on the fire doors. We recommend this product.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Beautiful fireplace doors for the price.
          My only hang up is that they are quite dark. But, really can't beat the quality and style for the price.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Love the look, great door, but some things to consider
          Doors are really nice, seem very sturdy, magnets on the door catches are strong and overall a quality product. I've very please with the end result, but because of some issues I was unaware of in my fireplace I was unaware off, install was more than a bit tricky. They don't do a great job in the product description explaining that the door has to rest on a flat surface, and cannot be used on a raised fireplace. This would have been important since the firebox in my brick fireplace does not rest flat on the ground, and has no heart. It's raised up about 4 inches or so with a row of brick below the opening. This made installation very tricky, we had to go with an oversized door, and find a way to build up the bottom. (Note: you can buy an add on out there from specialist fireplace outlets that you attach with concrete anchor into the bottom of the firebox, it gives you a 5/8 inch lip to rest the door on, but I wasn't about to pay another $100 bucks for that.) We ended up grabbing a piece of 1 inch steel tubing, and cutting it to the size of the door. Adding that underneath, along with the riser bar, gave just enough clearing to cover the opening and everything worked out great. None of this has anything to do with the product, except to say it would have been nice if the descriptions explained a bit better than it could not be used out of the box on a raised firebox. That being said, if you have a hearth, or your firebox is not raised (sits flush with the ground), I'd recommend the product. It looks great (see picture.) I would also recommend picking up extra insulation, as other reviews mentioned, the small strips they give you is just not adequate. Luckily a roll of fiber glass insulation (buy the "small projects" roll) isn't too expensive.
          by
          • DIY
          • Recommended
          1 found this review helpful
          Good and they look really nice.
          They generally would install really easily but my fireplace was 20" high and the doors need 20.5". These were the smallest doors and I didn't realize the fireplace wasn't big enough until they arrived. I had to drill two holes to extend the slot in the back of the product which I hated to do with a new product but had no choice. Now they are firmly attached and look great.
          by
          • Verified Purchase
          • Recommended
          3 found this review helpful
          Fine investment, great product.
          After years of looking at our tired, rusty, mis-designed fireplace doors, we purchased these hoping that they would be adequate. Were they ever. All the well-designed, door sets, spare of ornamentation as befit a Shaker-inspired living room, were at least twice the price. We were amazed. Not just at the solid quality in construction and design, these doors were an incredibly easy install, and finally make our livingroom's fireplace the focal point it should always have been. These are the best looking firedoors I've seen at a reasonable price, plus, the manufacturer actually answers email inquiries regarding installation questions! We're very happy with our purchase.
          by
          • Verified Purchase
          • DIY
          10 found this review helpful
          While we were installing this, one of the parts that holds it into place was defective. Very disappointing!!! Called the company directly and still waiting after a month for the part! This wasn’t a cheap fireplace door either!
          by
          Response from GHP Group Inc. SupportDec 22, 2023
          Hello Frances, thank you for getting in touch. Our customer service team is ready to offer detailed technical support to resolve this matter. Don't hesitate to contact us at 877-447-4768 or via email at customerservice@ghpgroupinc.com. We value your business and anticipate the opportunity to assist you in the future. Thank you! - GHP Group ghpgroupinc
          • Verified Purchase
          by
          • Verified Purchase
          Door Handles Screws were too short
          Door handle screws were too short. After calling company to get replacements (1 hour on phone) they said they did not have any replacement parts. They said I should return it to Home Depot after it was 100% installed except for door handles. Are you kidding?
          by
          Response from GHP Group Inc. SupportNov 21, 2023
          Hello, our customer service team is on standby to provide part support for these fireplace doors. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group ghpgroupinc
            Showing 1-30 of 326 reviews

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