Customer Reviews for DreamLine Solo 36-3/8 in. W x 36-3/8 in. D x 72 in. H Framed Sliding Shower Enclosure in Chrome
Customer Reviews
Nov 29, 2016
Had this installed professionally. The frame was cut down as far as possible, but it still overh...
Had this installed professionally. The frame was cut down as far as possible, but it still overhangs in the front on the shower pan. They caulked it in, so it does not leak, but I hate the way it looks. Does not fit the 36" shower pan properly. I double checked that the 36" door was sent. As far as I can tell, the box says 36" and the shipping info says 36". Do not like the way the product installed and ended up.
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Response from DreamLineDec 5, 2016
Thank you for your review. From your review, it seems that you ordered the incorrect size shower enclosure for your base. If you have a 36" shower base, you would need to have ordered a 34" shower enclosure. The base is always 2" larger than the enclosure. This is because the base is installed to the studs while the shower enclosure is then installed to your finished walls. If you have not done so already, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at support@dreamline.com. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST.
