Hello JimmyR,
Thank you for your feedback. We are terribly sorry to hear of your experience with the Rachael Ray Dinnerware Pendulum Dinnerware Set. We will gladly replace any defective Rachael Ray Dinnerware within 30 days of the proof of purchase date under our Quality Assurance Guarantee. Please contact our customer care hotline, open Monday through Friday, 7am to 5pm PST (Pacific Standard Time) excluding holidays at (800) 450-0156.