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Customer Reviews for Delta 3-Spray Patterns 1.75 GPM 3.75 in. Wall Mount Handheld Shower Head with Slide Bar in Stainless

Internet #203082674

Model #57021-SS

  • 3-setting hand shower
  • Full body spray, ideal for every shower need
  • Backed by Delta Faucet's Lifetime Limited Warranty

Customer Reviews

  • 3.4
    out of 30 reviews
  • 52% recommend this product
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Showing 1-30 of 30 reviews
Needs improvement
The head works fine. But it is too close to the wall. If there are extended brackets that would help. When the head is turned the hose and the end of the head hits the back wall and will knock it out of the cradle. This was installed by a professional during a shower conversion by Statewide Remodeling.
by
Response from Customer SolutionsAug 26, 2017
Dear CliffW, Thank you for being a Delta customer. I am very sorry for the issue you are having with your hand shower installation. Unfortunately, we do not make any slide bar extension parts or adapters. Best regards, Tanya
    Nice unit, but hardware kit issue.
    Nice unit. Love it. I lost the hardware kit and ordered per the parts list on Delta's website. FYI, Hardware kit RP64149 for Delta 57021SS is NOT correct.
    by
    Response from deltafaucetMar 15, 2024
    Hi joer, Thank you for taking the time to leave your review! I am glad you are satisfied with the Delta Faucet model 57021-SS. Thank you for your feedback and for being a loyal Delta Faucet customer! Please reach out for further assistance or with any questions. Best Regards, Bryan Digital Communications Specialist
      • Recommended
      Might be a good product
      Have had this installed for 2.5 years. Was happy with it the first year but it has gradually gotten to the point where we barely have enough water pressure to wash the shampoo out of our hair. Please advise me on how to clean out sediment or what to do. I am very frustrated with this shower head.
      by
      Response from Customer ServiceJan 3, 2023
      Hi Patty, Thank you for your review of the Delta Faucet model 57021. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help. To first troubleshoot this issue, I recommend removing the hand shower from the hose and turning on the water to flush the faucet and hose. Clean any water debris trapped in the hose connections. For difficult mineral deposits, we recommend soaking the item in a 50/50 mixture of white vinegar and water, then rinsing. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist
        by
        • Verified Purchase
        Too close to wall!
        There is not enough room between the wall and the slide bar to adjust the the shower head angle downwards. When you try to angle it down it pushes the hose and handle against the wall until the handle comes out of the holder.
        by
        Response from Customer SolutionsMar 30, 2021
        Hello etim, Thank you for taking the time to leave your review of the Delta Faucet model 57021-SS Premium 3-Setting Slide Bar Hand Shower. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Mounting the hand shower closer to the bottom of the hose nut should allow for more adjustment to the angle. Please reach out directly at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan
          Design flaw
          There is not enough room between the wall and the slide bar to adequately use the shower head. When in use, the shower head needs to angle down which in turn puts a kink in the hose near the base of the handle. The handle then pushes against the wall creating pressure enough to pop the bottom mount from off the wall. To use the shower, I have too keep my squeegee behind the handle to hold it up otherwise the weight from the head is too much to handle and fold down thus cutting off the water pressure. It is a design flaw as there needs to be more room between the wall and the slide bar.
          by
          Response from Delta FaucetJan 22, 2020
          Thanks for the review, Nicole! I am sorry for the inconvenience you are experiencing with the Delta faucet hand shower and slide bar. I would be more than happy to assist you with this issue. I've reached out to you via email. Please refer to my email for further assistance.

          Best regards,
          Edward DeltaFaucet_brand
            Elegant design
            It got installed this month July 2019 and it works great
            by
            Response from Delta FaucetJul 28, 2019
            Thank you for your review, Michael! We're glad to hear this model is working out for you and please contact us if you have questions or ever need assistance.

            Best regards, Edward DeltaFaucet_brand
              • Recommended
              Had professional installer. Doesn’t seem to be up to Delta...
              Had professional installer. Doesn’t seem to be up to Delta normal standards.
              by
              Response from DeltaFaucetMar 13, 2020
              Hi, Johnny.

              I am sorry to hear that you are not 100% satisfied with your Delta 57021-SS hand shower. We do appreciate your feedback. Feedback like yours helps us to become a better company and help us to make updates and modifications to our products in the future. I've reached out to you via email. Please refer to my email for assistance.

              Best Regards,
              Rosanna DeltaFaucet
              • Verified Purchase
              3 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              3 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              We like the three settings
              We have enjoyed this shower package for more than five years. Three settings - soft overall shower, powerful direct massage, and an indirect open flow. The hose assists in shaving legs, and also provides direct aim for a relaxing massage for tired shoulders. We like it, we would buy it again, and we recommend it to others. The finish has held up very well - no discoloration or rust or delamination.
              by
              Response from Customer Solutions Oct 18, 2018
              Hi Jrotex, We're happy to hear you're enjoying the Delta hand held shower. Thanks for your recommendation. We're glad to have you as a Delta customer!
                • Recommended
                Decent, a little close to the wall, but now leaks
                After a couple years of working fine it's now leaking from inside the head. It's only leaking on one of the modes, but its the mode we prefer. I've been looking for a way to repair it, but it looks like I need a new shower head.
                by
                Response from Delta FaucetAug 13, 2018
                Hi, ckknox.

                I'm sorry to hear that you are experiencing an issue with your Delta shower unit. I've reached out to you via email. Please refer to my email for assistance.

                Best Regards,
                Rosanna DeltaFaucet_brand
                  Very sturdy and easy to install
                  Very sturdy and easy to install
                  by
                  • Verified Purchase
                  • Recommended
                  Good product except for the shower head bracket
                  This product was installed by a professional plumber. The bracket that holds the removable hand shower head in position does not work properly (the shower head is too heavy and the shower head tilts downward). The sliding bar bracket stays in place on the bar ... but the bracket part that is supposed to hold the hand shower in place turns and the shower head sprays downward (instead of at an angle). I have to use a clear plastic suction cup holder (placed on the wall) to keep the shower head from tilting downward.
                  by
                  Response from Customer Solutions May 29, 2018
                  Hello Wally, I'm sorry for the issue you're having with the mount on the Delta shower. You may need to tighten the mount by removing the plug and tightening the screw beneath it. Feel free to reach out to our customer service department with any questions. You can reach us at customerservice@deltafaucet.com or 1-800-345-3358.
                    • Recommended
                    Low Pressure
                    Good product. High quality, attractive, fit and finish is great. BUT, very wimpy water pressure. I have very good water service. Have had other Hand Showers. This one is a 5 on a 10 scale. NO massage here...
                    by
                    Response from ConsumerCareApr 7, 2018
                    Hello BAM1, Thank you for your review on the Delta Premium 3-Setting Slide Bar Hand Shower. I am so sorry to hear that the pressure for your new hand shower is lacking and that the model did not meet your expectations. This model has been designed with a maximum allowable flow rate of 1.75 gpm (gallons per minute) @ 80 psi (pounds per square inch), so if you are more familiar with a model which has a flow rate of 2.0 gpm or higher, you will notice a difference in the amount of water you receive. We do manufacture models which have can dispense a maximum of 2.5 gpm if you are interested. Please visit the link below and ensure under the 'Max Flow Rate' tab, you select '2.50 gpm, 9.5 L/min': https://www.deltafaucet.com/bathroom/showering/showerheads--handshowers Please feel free to give us a call if we can assist you with anything going forward at 800-345-3358. Thank you, Brandy
                      • Recommended
                      I read a lot of reviews talking about it not...
                      I read a lot of reviews talking about it not staying up or leaking. I'm not sure what peoples expectations are but this is a really good product and does everything it should.
                      by
                      • Verified Purchase
                      This shower head has leaked after a few years of wear. The head turns to choose the spray you might want but if you do turn the dial it will leak.
                      Sadly the shower head selection spray dial leaks so bad all around the black rubber ring we are unable to use the head except on strong message spray. I researched the Delta site only to find no part # or recommendation how to prevent the leak. I would not buy Delta 57021 again.
                      by
                      Response from Customer Solutions Aug 1, 2017
                      Hello H20leak, I am so sorry for the leak you are experiencing with your Delta hand shower. I would be happy to help you with this. You should receive a email from me shortly. Please refer to my email for further assistance.
                        Kinked Hose
                        Leaving the shower head at an angle results in a kink in the hose. Must return the shower head to the vertical position after using. The position on the sliding bar has never been changed.
                        by
                        Response from Customer Solutions Apr 6, 2017
                        Hi Mikejr, Thank you for your feedback and your helpful suggestions. We are glad to hear you are satisfied with the Delta product. Please contact our customer service department if anything is needed.
                        • Verified Purchase
                        • Recommended
                        Product does not hold the shower head into position
                        This product was installed by a professional plumber / contractor in a new home's master bath. The shower head bracket that holds the shower head has a set screw in it that does not work - that is, it does not hold the shower head into position and it slides down to the lowest position and the shower head points directly to the floor of the shower. This has caused the hose to kink which reduces the water flow to only a trickle. I've tried tightening the screw dozens of times and it just does not work - the hose is now starting to leak. To solve the problem I've had to prop the shower head (& hose) behind the bar and put a block of wood behind it to keep the shower in a position to deliver a spray - unfortunately the spray now hits the shower wall and not the person taking a shower but this at least allows water flow and a somewhat directed steam of water. I've also tried duck tape. There does not seem to be a solution at least one that I have been able to figure out.
                        by
                        Response from Customer SolutionsFeb 6, 2017
                        Hi LDLSr, I'm very sorry to hear that the hand shower mount is not working correctly! I've sent you an email to follow up so we can help with this. Best regards, Jon
                          I purchased and installed this unit and all the matching products one year ago while remodeling ...
                          I purchased and installed this unit and all the matching products one year ago while remodeling an entire bathroom. The bronze color has chipped/peeled off in several areas of the hose leaving the chrome underneath color showing thru. I was not expecting this from a Delta product and thus one year later looking for the hose replacement part along with the unexpected additional cost. Very disappointed.
                          by
                          Response from DeltaFaucetMar 13, 2020
                          Hi Disappointed,

                          I'm sorry for the issue with your hand shower hose! I've sent you an email to gather some more information so we can help with this.

                          Best regards,
                          Jon DeltaFaucet
                            2 found this review helpful
                            Works great, 3 different spray patterns and adjustable handle
                            Works great, 3 different spray patterns and adjustable handle
                            by
                            • Verified Purchase
                            Not working after 2 years
                            The clamp that holds the shower head started to untighten itself after about 1 year. I tried to tighten the clamp every few days but it still would not work. The shower head would fall on to the ground every night until I started pushing the hose toward the wall and kind of let the wall keep the shower head upright. The hose got constantly bent because of that and it started leaking after about 2.5 years.
                            by
                            Response from Customer Solutions Nov 22, 2016
                            Hi Daisy C, Thank you for your feedback. I am very sorry to hear your Delta 57021-SS hand held shower unit is no longer operating as it should. I would be happy to assist you in resolving both issues. I have reached out to you via email. Please refer to my email for further assistance.
                              A terribly designed item
                              This is a waste of good money, due to such a poor design. When mounted on the wall the slide cannot be rotated fully since the locking handle pieces will not fit between the wall and the slide rod. The handheld wand will face straight out unlike most others that have a bend in the wand so they face downward at a slight angle. Then as mentioned by others, the hose is a piece of garbage.
                              by
                              Response from DeltaFaucetMar 13, 2020
                              Hello Beachbum, Thank you for your feedback!
                              I am very sorry to hear you are not happy with your Delta 57021-RB slide bar hand held shower unit. We always aim to produce the best quality products and care very much about the performance of each of them. You should receive an email from me shortly regarding this situation. Please refer to my email for further assistance. DeltaFaucet
                              • Pro
                              1 found this review helpful
                              Great product!
                              This DOES NOT come with a plastic hose -- it comes with a very nice stretchable METAL hose.
                              by
                                • Recommended
                                Perfect For SItting or Standing in Shower!
                                Purchased last year as part of a basement bathroom remodel in the Brilliance Stainless finish. My husband needs to sit in the shower and this slide bar works very easily to adjust for people sitting or standing in the shower. The finish is great as it shows no water spots (a very important thing for us in terms of maintenance and cleaning). This was professionally installed by the plumber doing the construction. We are both pleased with this product.
                                by
                                Response from Customer SolutionJan 26, 2015
                                Thank you for your feedback! We are happy to hear the slide bar handshower is a great solution for your needs! Thank you for being a Delta customer!
                                  • Recommended
                                  Mediocre Product
                                  Product arrived looking pretty good. Then, I began setting it up for installation; and, it's deficiencies became clearly apparent. First, no water supply fixture is sent as part of the package to connect the hose to the wall outlet from the shower. I had to purchase one from Home Depot for $27. Then there is the shower hose – an impossible-to-untwist, cheap, plastic, piece of junk that had to be replaced with a steel one which remains flexible – cost $76. Then there is the slide which allows the shower head to move on the bar. The locking device is difficult to access; and, because of it's design is inconvenient to tighten. Finally, the device that holds the shower head on the bar is not strong enough to hold the top heavy shower head in the desired position. If you're looking for a good-looking product that will ultimately cost you more than twice its original cost, is inconvenient to operate, and is constructed of poor quality, this is the product for you!
                                  by
                                  • Pro
                                  • Verified Purchase
                                  7 found this review helpful
                                  Great product
                                  Was what I need for my 92 year old father in law who resides with us allowing him to sit in the shower and use the hand held
                                  by
                                  Response from Customer SolutionsJul 28, 2014
                                  Hi BPL55. I'm happy to hear that this Delta product is just what you needed! We appreciate your feedback. Thanks, Jon
                                    • Recommended
                                    Very nice adjustable spray
                                    We got this because we were enlarging our shower to have room for a shower bench. This shower unit works well, standing or sitting down.
                                    by
                                    • DIY
                                    • Verified Purchase
                                    • Recommended
                                    Nice looking but issue with bracket. Delta resolved.
                                    I had a little problem with the bracket that holds the sprayer. It would not tighten enough and the sprayer would not hold position (it would flop forward). Because of this, the hose got a little bent/kinked holding the weight against the shower wall. I just got off the phone with Delta and they were awesome. The customer service person was a real help and they are sending me replacement parts. I hope the new one does not have the same problem. If so, they said they'll replace with a different model.
                                    by
                                      Functional, good looking and easy to install.
                                      We have installed similar Delta shower slide bars in several homes now. We have always been pleased with their quality and performance. This one too seems sturdy, looks good and can be installed by just drilling 2 holes for the slide bar. The clamping system does not slip when tightened. It is the perfect solution for different height users and for those who need to sit for a shower. The only small negative I found is the feel of the hand spray grip.
                                      by
                                      • DIY
                                      • Verified Purchase
                                      • Recommended
                                      9 found this review helpful
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