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Customer Reviews for Delta Bathroom Faucet Drain Assembly in Polished Brass

Internet #202866893

Model #RP5651PB

Store SKU #1007185623

  • For use in bathroom sinks
  • Durable metal construction
  • Backed by Delta Faucet’s Lifetime Limited Warranty

Customer Reviews

  • 4.6
    out of 217 reviews
  • 95% recommend this product
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Showing 1-30 of 217 reviews
Helpful staff, right part, easy to install!
The old part deteriorated after 10 years. I was at a loss as to whether it was one part or several. I had help from staff who pointed me to the exact part. It was one part with several components. Instructions provided either the part made it easy to install.
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Response from DeltaFaucetOct 17, 2022
Hi Smoothskier,

Thanks for your review regarding our RP5651. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

Please reach out with further questions!
Best Regards,
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
  • Recommended
First and foremost, my comment might not show "Verified Purchase" because I purchased it right in...
First and foremost, my comment might not show "Verified Purchase" because I purchased it right in the store... I tried a couple of the plastic versions and just got frustrated with the leaking issues. I also felt that I should not have to add putty in places that it wasn't actually supposed to be needed to stop leakage. So I went ahead and spent the few extra bucks and got this unit, and so happy that I did. The metal washer between the bottom nut and the rubber washer is the "key" as it allows the rubber washer to remain flat as it is tightened against the bottom of the sink. I installed as directed and guess what? NO LEAKING...yes I recommend, and will purchase again if need be for my other sink!!!
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    • Recommended
    7 found this review helpful
    Delta makes superior and reliable metal pop-up assemblies that hold up for many, many years without any difficulties or problems.
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Nice hardware, I returned it, no need
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    your employees are not helpful. at old I'm returning the wrong merchandise wrongly advised to me
    by
    Response from DeltaFaucetJan 14, 2024
    Hello HomeDepotCustomer,

    Thank you for reaching out to Delta Faucet Company!

    We apologize for the inconvenience you have experienced!

    We appreciate your feedback. Please reach out directly if you have further questions!

    Best Regards,

    Kyra
    Digital Engagement Specialist DeltaFaucet
    • Verified Purchase
    I thought it would have a nicer stopper. It looked cheap after it was installed..
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    Response from DeltaFaucetJan 6, 2024
    Hi Toby,

    Thank you for your review of the Delta Faucet Drain Assembly MODEL#: RP5651. Please accept our sincere apology for the inconvenience you've experienced. We are always happy to assist. Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance.  

    We appreciate your business and look forward to continuing to serve you. Please contact us directly if you have any further questions.   

    Best Regards,  

    Kelley
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    1 found this review helpful
    leaked at the plunger lever side port
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    Response from DeltaFaucetJan 6, 2024
    Hi HomeDepotCustomer,

    Thank you for your feedback on the RP5651. Our warranty is, All parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. I have included a link below for the warranty information.

    https://www.deltafaucet.com/warranty

    Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.

    Best regards

    Nicole
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    The Delta sink drain was easy and straight forward to instill.
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    Response from DeltaFaucetOct 27, 2023
    Hi HomeDepotCustomer,

    Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the RP5651! I am happy to hear you are enjoying your new product. Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance.

    Please contact us with any further questions.

    Best regards
    Emma
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    by
    • Verified Purchase
    Really easy to install and looks great!
    by
    Response from DeltaFaucetOct 6, 2023
    Hi HomeDepotCustomer!

    Thank you for taking the time to write a review for the Delta pop-up. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

    Best Regards,
    Carrie DeltaFaucet
    • Verified Purchase
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    • Verified Purchase
    I would have given it 5 stars but there was NO sealant in the package.
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    Response from DeltaFaucetOct 24, 2023
    Hi 8collins46!

    Thank you for taking the time to write a review for the Delta pop-up. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

    Best Regards,
    Carrie DeltaFaucet
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      • Verified Purchase
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      • Verified Purchase
      The delivery was quick and the item as described. I did have to get “creative” in removing the old item. It was tough to get up in there with a wrench. I wound up using Vise Grips to get the old one off. I didn’t have any trouble getting the new one installed. The old plunger worked fine with the replacement item. Home Depot only had bright brass and chrome versions where mine was the antique brass. I bought bright version and it’s fine.
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      Response from DeltaFaucetAug 19, 2023
      Hello Valued Customer, Thank you so much for contacting Delta Faucet Company. Please reach out to our customer service department for further information regarding this product. Best Regards, Kayla DeltaFaucet
      • Verified Purchase
      I'd previously bought a plastic one and it didn't last. Directions were good and it was fairly easy to install. Buy metal, not plastic.
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      Response from DeltaFaucetAug 3, 2023
      Hi HomeDepotCustomer,

      Thank you for taking the time to leave your review. I am glad to hear that the Delta Faucet Drain Assembly MODEL#: RP5651 meets your expectations! As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.

      We appreciate your feedback. Thank you for being a loyal Delta Faucet customer.

      Best Regards,

      Kelley
      Digital Communications Specialist DeltaFaucet
      • Verified Purchase
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      • Verified Purchase
      Good quality. No leakage ?
      by
      Response from DeltaFaucetJul 28, 2023
      Hi Mario!

      Thank you for taking the time to write a review for the Delta pop-up drain. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

      Best Regards,
      Carrie DeltaFaucet
      • Verified Purchase
      Seems to be just what I needed.
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      Response from DeltaFaucetJul 20, 2023
      Hi Mike,

      Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the RP5651!

      Please contact us back with any further questions.

      Best regards
      Emma
      Digital Communications Specialist DeltaFaucet
      • Verified Purchase
      Very good and useful...
      Very good and useful
      by
      Response from DeltaFaucetJun 2, 2023
      Hi HomeDepotCustomer, thank you for contacting Delta Faucet Company!

      We are happy to hear our product meets your expectations!

      We appreciate your feedback. Please reach out directly if you have further questions!

      Best Regards,

      Kyra
      Digital Engagement Specialist DeltaFaucet
      • Verified Purchase
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      • Verified Purchase
      Instructions lacked a lot of details that made it difficult....
      Instructions lacked a lot of details that made it difficult. the tail pipe was too short so i had to buy a longer u pipe. Also the lift rod was too short for my faucet so it sits awkwardly on the faucet
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      Response from DeltaFaucetMay 13, 2023
      Hello Valued Customer, Thank you for your review! We do apologize that this product did not meet your expectations. Please reach out to our customer service department directly with any issues you may experience with this product. Best Regards, Kayla DeltaFaucet
      • Verified Purchase
      Rubber ring to hard very very tight to stop leak...
      Rubber ring to hard very very tight to stop leak think the threads will stripe.
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      Response from DeltaFaucetMay 6, 2023
      Hi Fixer,

      Thank you for your review of the Delta Faucet RP5651. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help.

      As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out for assistance or if you have any questions!

      Best Regards,
      Bryan
      Digital Communications Specialist
      (800) 345-3358
      customerservice@deltafaucet.com DeltaFaucet
      • Verified Purchase
      Showing 1-30 of 217 reviews

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