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Customer Reviews for Delta Classic Single-Handle Standard Kitchen Faucet with Side Sprayer in Stainless Steel

Internet #100686509

Model #400-SS-DST-A

Store SKU #361932

  • 4-hole installation
  • DIAMOND Seal Technology: a lifetime of reliable performance
  • Backed by Delta Faucet's Lifetime Limited Warranty

Customer Reviews

  • 4
    out of 611 reviews
  • 69% recommend this product
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Showing 1-30 of 611 reviews
400-ss-dst-a
The basement of my 1929 Craftsman house leaves much to be desired. I wanted a kitchen type set up and started searching for a sink, countertop and faucet. I stumbled upon Delta's recertified faucets and chose this one. I wanted an old-school type. The faucet has a great flow, shuts off properly and looks great. I sort of wish I had chosen the one with the sprayer in the base rather than on the side so I could have a soap dispenser. In spite of that, I am very happy with this faucet and how it looks in my basement laundry corner.
by
Response from Customer ServiceJan 27, 2023
Hi GrannyB! Thank you for taking the time to write a review for the Delta 400-SS-DST-A. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie
    • Recommended
    Cartridge gone bad?
    Its either too hot or cold no in-between setting. Provided i have the right model, where can i buy a new cartridge and find the steps for replacing it? Will it fix the leaky nature of the faucet, too?
    by
    Response from Customer ServiceJan 5, 2023
    Hi Ldnied, Thanks for taking the time to leave us your thoughts on 400-SS-DST-A. Your feedback is important to us, as it helps us refine our products and services. I have included a link below to the parts diagram. https://media.deltafaucet.com/PartsDiagram/DPD-K-100-DST_A.pdf Please contact us directly if you have any questions or need assistance. Best regards Nicole Digital Communications Specialist
      Replacing it after 2 years
      Extremely disappointed in this kitchen faucet. Dripping all the time & the handle feels like it’s about to break. I’m having it replaced this week with a Moen, traditional standard faucet. Don’t buy this product. I paid $100, and it’s not worth $20.
      by
      Response from DeltaFaucetFeb 24, 2021
      Dear Kate1957, Thank you for contacting us. I apologize for the leak you are experiencing with your Delta faucet and I am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time. Best Regards, Kelley DeltaFaucet
        2 found this review helpful
        Not worth $100
        I’ve had this faucet three years now and by the start of year two I’ve noticed wobbling in the handle and it already feels loose. I have just had to replace the delta side sprayer and hose with a universal one because the spray button on the delta one started sticking to the on position preventing me from being able to use the faucet. It started about 4-5 days before it ended up sticking permanently. There are plenty of less expensive “lower end” or “midgrade” faucets that I believe would’ve held up as long or longer than the parts on this one but I opted for this more expensive one that doesn’t seem to give you added quality for the additional money. Yes, it still works but I will end up replacing this one really soon because it’s only a matter of time before something else goes wrong with it.
        by
        Response from DeltaFaucetJan 4, 2021
        Hello Mike,

        Thank you for contacting us at Delta Faucet. I apologize about the issues you are experiencing but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time.

        Best Regards, Tim DeltaFaucet
          • Recommended
          Functional and yet aesthetically appearing
          Previous was a long goose neck. Got tired of it as a replacement due to the fact it significantly reduced water pressure. Such that it took almost 53 seconds to fill a 12 cup coffee pot. Now it is filled in about 13 seconds. Extremely please with the appearance and function. The sprayer is an absolute plus. We are extremely pleased with this faucet. The installation was a breeze. Only thing I would suggest is plastic caps, of common size, for shutoff’s under sink. Even with shutoff, you chance a back pressure from second level homes. Overall: excellent choice, functionality, aesthetically pleasing, easy to install. Time to install after removal old faucet was probably less than ten minutes, five of that was me trying to fit down there under the sink while contorting to reach the mounts. But that was our home builder design, not the faucet fault. WORTH THE BUY. LIFETIME WARRANTY INCLUDED!
          by
          Response from Customer SolutionsOct 14, 2020
          Good morning MrJeff! Thank you for contacting Delta Faucet Company. We are happy to hear that you are pleased with your faucet. We appreciate your feedback! We appreciate your business and look forward to continuing to serve you! Best Regards! Frank
            • Recommended
            It's so nice to have a working kitchen faucet! My old one (same Delta features) only worked when ...
            It's so nice to have a working kitchen faucet! My old one (same Delta features) only worked when it felt like it, replaced all the parts, but that only helped for a few weeks. This one is very nice, it arches up, so now I can fit my lobster pot under the spigot. Spray trigger is smooth, too. Handle operates smoothly. Much better than the cheaper version (both look similar, but handle action is better)
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Worst connects - blew out after less than 48 hours!
            This sink has stiff plastic tubing and cheap gaskets, instead of the flexible tubing and solid connects of my old Delta sink. I came home to find water had been gushing for hours under the sink, b/c the connector failed less than 2 days after install. My handyman worked for over an hour to shorten the tube & try to get it to stay reconnected, but the tubing continues to separate. Horrible design & quality !!!! (and now my flooring and sink cabinet are damaged & my basement drying out after the flood)
            by
            Response from DeltaFaucetMay 23, 2020
            Thank you for your review, KT19119! I apologize for any issues with your new installation but I would be happy to help with this model. I have reached out to you via email. Please refer to that email for further assistance.

            Best regards, Edward DeltaFaucet
              2 found this review helpful
              I paid 100 and didn't feel the quality was there. The sprayer was cheap looking.
              I paid 100 and didn't feel the quality was there. The sprayer was cheap looking.
              by
              Response from DeltaFaucetMar 13, 2020
              Thank you for your review, Pooks! Please know that all of our products undergo rigorous tests to ensure long-lasting use and are made with high-grade materials. Your feedback is important to us, as it helps us refine our products. I have sent you an email, so we can help further assist you with this matter. Feel free to reply to the email, if you need further assistance.

              Best Regards, Benjamin DeltaFaucet
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Never opened because Delta replaced my broken faucet under warranty. If for no other reason I wil...
              Never opened because Delta replaced my broken faucet under warranty. If for no other reason I will always use Delta because of the service.
              by
              • Verified Purchase
              • Recommended
              I have had this faucet up for about 4 years now and tonight when I went to use the sprayer it bro...
              I have had this faucet up for about 4 years now and tonight when I went to use the sprayer it broke off at the plastic diverter fitting. Guess what, yep water everywhere, lots of mess and cussing the bad design. The sprayer is part number RP60097 and runs $27 from what I can see online. I put the diverter plug that came with the faucet back in for the time being. I'm a mechanical engineer who designs plastic parts, when i look at the very thin walls and sharp transition from the barrel to the flange it is no surprise it broke here. This sink does not get a lot of use and when used it is mostly by me so I know it is not being tugged on. Needless to say i'm pretty bummed out right now. It is not worth the $27 to buy a new sprayer assy nor am I pleased with the thought of sending the whole thing back to Delta and be left staring at the holes in my functioning sink for weeks.
              by
              Response from DeltaFaucetMar 13, 2020
              Hello Johnct,

              I am very sorry that your sprayer assembly broke on the Delta faucet. We work hard to ensure each of our products operates excellently. I have reached out to you via email to assist in this matter. Please refer to my email.

              Best regards,
              Brandis DeltaFaucet
                7 found this review helpful
                Product was very easy to install and it has met my needs perfectly.
                Product was very easy to install and it has met my needs perfectly.
                by
                • Verified Purchase
                • Recommended
                Installation itself was very easy, however it can not cancel off the disappointment that it start...
                Installation itself was very easy, however it can not cancel off the disappointment that it starts to leak after ~2yrs of normal use. It is hard to find the middle point to shut if off and faucet is dripping! Sometime you can stop the drip after wiggling around and after a few minutes it starts to drip again.
                by
                Response from DeltaFaucetMar 13, 2020
                Thanks for the review, jwen. I am so sorry for the difficulty you are experiencing with this Delta product. I would be more than happy to assist you with this issue. I've reached out to you via email. Please refer to my email for further assistance.-Edward DeltaFaucet
                  8 found this review helpful
                  Faucet drips brand new right out of the box
                  Faucet drips brand new right out of the box
                  by
                  Response from DeltaFaucetMar 13, 2020
                  Hi Dpr,

                  I'm very sorry to hear that the faucet is dripping! I've sent you an email so we can help get this fixed.

                  Best regards,
                  Jon DeltaFaucet
                    4 found this review helpful
                    I was looking for a simple yet elegant faucet and the Delta Classic in stainless fit the bill. I ...
                    I was looking for a simple yet elegant faucet and the Delta Classic in stainless fit the bill. I had a bit of a time removing the old Delta faucet that had been in place 40 years because of rust, but once it was out of the way the new installation was a breeze and the faucet looks great! The handle action is smooth and the overall quality is great. For those having trouble with the long water connection lines, just loop them and secure with a couple cable ties.
                    by
                      • Recommended
                      Stylish faucet. Great build quality. Spray works great. Easy installation. Delta you hit a grand ...
                      Stylish faucet. Great build quality. Spray works great. Easy installation. Delta you hit a grand slam with this faucet.
                      by
                        • Recommended
                        2 found this review helpful
                        Good price point
                        Nothing fancy yet functional, good temperature control faucet fixture and easy to use sprayer. Recommend.
                        by
                        • DIY
                        • Verified Purchase
                        • Recommended
                        Leaked Through Main Spout
                        This faucet leaks through the main faucet for me. It was a slow drip - we kept drying the spout and waiting and we would get a drip after about a minute. I bought this in the store without the aid of these reviews. Now I'm annoyed to find out others had this same problem. Seems like luck of the draw as to whether yours will leak, because other reviews don't mention having a problem. I wish Home Depot would just stop carrying this product. To their credit, Home Depot did let me replace it with a Moen which works perfectly. But the 2X installation plus 2X trips to the store is a huge waste of time.
                        by
                        • DIY
                        10 found this review helpful
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        Drips little to much when you shut off. Probably cause the long neck.
                        by
                        Response from DeltaFaucetFeb 25, 2024
                        Hi KEN,

                        Please accept our sincere apology for the inconvenience you are experiencing with this Delta Faucet model 400-DST. Here is what we can do to resolve your issue for you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.

                        Best Regards,
                        Tim
                        Digital Communications Specialist DeltaFaucet
                        • Verified Purchase
                        Excellent workmanship, quality and style.
                        by
                        Response from DeltaFaucetFeb 16, 2024
                        Hi BONNIE,

                        Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 400-SS-DST-A!

                        Please contact us with any further questions.

                        Best regards
                        Emma
                        Digital Communications Specialist DeltaFaucet
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        I have all Delta Faucet’s in my home. I know I can rely on the Quality of them.
                        by
                        Response from DeltaFaucetSep 29, 2023
                        Hello ED,

                        Thank you for reaching out to Delta Faucet Company!

                        We are happy to hear our product meets your expectations!

                        We appreciate your feedback. Please reach out directly if you have further questions!

                        Best Regards,

                        Kyra
                        Digital Engagement Specialist DeltaFaucet
                        • Verified Purchase
                        I will not review the faucet until I have had a chance to use it for awhile. At this point it is too soon to know how good it is. So many reviews are are given from folks that install an item, it works so gives it a 5 star review.
                        by
                        Response from DeltaFaucetSep 26, 2023
                        Hi CAROL,

                        Thank you for taking the time to leave us your thoughts! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

                        Best Regards,
                        Tim
                        Digital Communications Specialist DeltaFaucet
                        • Verified Purchase
                        The faucet is great, the pipes very hard to bend.
                        by
                        Response from DeltaFaucetOct 23, 2023
                        Hi Vlada,

                        Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 400-DST! As the manufacturer, we are committed to supplying our consumers with quality products that deliver the expected performance.

                        Please contact us back with any further questions.

                        Best regards
                        Emma
                        Digital Communications Specialist DeltaFaucet
                          Installation went smoothly but faucet drips. Contacted Delta and they sent a replacement cartridge. Disappointing!
                          by
                          Response from DeltaFaucetSep 14, 2023
                          Hi HomeDepotCustomer,

                          Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 400-DST! I am sorry to hear that the unit is not what you expected. Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance.

                          Please contact us back with any further questions.

                          Best regards
                          Emma
                          Digital Communications Specialist DeltaFaucet
                          • Verified Purchase
                          Showing 1-30 of 611 reviews

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                          Finish Family

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                          Faucet Hole Fit

                          4

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                          3

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                          Mount Location

                          Deck Mount

                          Deck Mount

                          Deck Mount

                          Deck Mount

                          Number of Faucet Handles

                          Single Handle

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                          Features

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