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Customer Reviews for Delta Cicero Single-Handle Pull-Out Sprayer Kitchen Faucet with Soap Dispenser in Chrome

Internet #100666150

Model #468-SD-DST

Store SKU #367420

  • 1, 2, 3, or 4-hole installation
  • DIAMOND Seal Technology: a lifetime of reliable performance
  • Backed by Delta Faucet's Lifetime Limited Warranty

Customer Reviews

  • 3.7
    out of 130 reviews
  • 68% recommend this product
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Showing 1-30 of 130 reviews
Dark gray water comes out of the hose when I pull it out to spray
I bought this 468-SD-DST Delta faucet in 2010 and it has worked fine until recently. Now when I pull the hose out to spray the sink, very dark gray water comes out of nozzle. I am worried that the water coming out of the faucet may be contaminated. Can this be fixed?
by
Response from DeltaFaucetJun 17, 2021
Hello, TroubleinDixie. Thank you for contacting us at Delta Faucet. I apologize for the discolored water issue you are experiencing with your Delta Faucet 468-SD-DST Cicero Single-Handle Pull-Out Sprayer Kitchen Faucet with Soap Dispenser in Chrome and I understand how frustrating it can be, but am happy to help you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.

Best Regards,
Tim DeltaFaucet
    • Recommended
    Frustrating to fix
    The faucet came with my coop about four years ago so it took me about 6 hours of constant googling to zero in on what brand I actually have. I would like to try cleaning the aerator before I simply toss this piece of junk and start over. However, there appears to be some sort of tool that I don't have (like a blue roller skate key). Mind you, I do not even know if it will fix the problem. There are two settings, one for normal flow and one for spray. I noticed that while on the normal setting it was starting to spray a little. This is not acceptable at all. I tried pouring a little peroxide on the head to see if it might help and it made the problem much worse. It could be that the botton that controls the flow is shot (it seems kind of cheap). I hear that the manufacturer will send the key for nothing, but I am not about to sit on hold for two hours. I also do not know if the specific key that is available at home depot will work because this model was discontinued (Gee, I wonder why?) and it does not specifically state that it does work for this model.
    by
    Response from Customer SolutionsAug 29, 2017
    Hello Mothra! I am very sorry for the issue you are having with your Delta kitchen faucet. I've reached out to you via email. Please refer to my email for further assistance. Best regards, Tanya
      it rusted and hard to remove after 5 years uages
      I have used this 468-SD-DST for 5 years, and have replaced the Valve Cartridge after about 3 years because of leak. Recently It was hard to shut the water off, so I ordered a new Valve Cartridge and tried to replace it last week. But I could not loos the screw. I wish that the handle was made of plastic so it will be much easy for me to cut if off or at least it will not rust. Anyway the handle is solid metal, but valve catridge does not last long. It rusts under sink and hard to remove. Now I replace that with Vessona 2-Handle 21925LD-SS. The new faucet looks good and will not rust under the sink since it has no metal part under sink. It should be easy to replace valve if needed in the future.
      by
      Response from DeltaFaucetMar 13, 2020
      Hello Apollo, Thank you for your feedback.
      I am very sorry to hear you were having an issue with your Delta faucet. We work hard to manufacture durable, long lasting products but wear over time can be hard to predict. If there is anything we can ever assist you with please feel free to contact our customer service department at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
      Best regards,
      Brandis DeltaFaucet
      • DIY
      1 found this review helpful
      Great Faucet!!!
      A great faucet, just what we were looking for. Easy to install. Nice to have the soap dispenser too.
      by
      • DIY
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Easy to install!
      Let me start by stating how much I hate plumbing! This product has changed my mind about plumbing though. It was so easy to install that I couldn't believe how fast I was done installing it! It has a very sleek finish and it also has a high enough neck to put large pots underneath it without getting in the way. PLUS-My wife just absolutely LOVES this faucet! Thanks DELTA!
      by
        • Recommended
        Love it, love it, love it...
        This faucet was chosen based on reviews from several sites. Due to necessity, I've learned a lot about home repairs and have morphed into "handy-woman". This faucet was very easy to install. In fact, it was the easiest faucet I've ever installed. The length of the water lines was enough to connect to the water supply even after moving the sink position 17+ inches away from one water supply. Water flow in both spray and non-spray is excellent. Not only does the faucet look durable, it feels durable. The soap dispenser is a feature that makes my life easier eliminating the need to keep bending to put dish soap away or having the dish soap on the counter - less clutter.
        by
          16 found this review helpful
          So far so good
          Bought this as a replacement and was very easy to install. I'm a stay at home mom and took me 1 1/2 hours to put together. Been using it for a month now and love how the product works so far.
          by
          • Verified Purchase
          • Recommended
          6 found this review helpful
          Easy to install. Arrived quickly. Faucet was as described....
          Easy to install. Arrived quickly. Faucet was as described.
          by
          • Verified Purchase
          Great Service
          Repair parts fixed the leak, service was first rate!
          by
          Response from Customer Solutions Apr 10, 2020
          Hello, I'm happy that our customer service department was able to help you resolve your issue. Thank you very much for sharing your experience. Best regards, Brandis
            • Recommended
            Once spray, always spray.
            Performs decently since 2010 installation by previous owner. Lacks a feature I’ve come to see as essential. The spray setting remains after water is turned off. This has been an issue as I forget to reset stream after use and the wife doesn’t like a surprise spray. In January 2020 the spray selector finally clogged for good. Delta is providing a replacement part.
            by
            Response from Customer Solutions Apr 10, 2020
            Hi, We thank you for providing feedback on the Delta kitchen faucet and sorry for the issue you experienced. Please let us know if you have any questions once the part is received. Best regards, Brandis
              • Recommended
              Love it, it so pretty and shiny
              Love it, it so pretty and shiny
              by
              • Verified Purchase
              • Recommended
              2 cartridges in 10 years
              Attractive. I just replaced a second cartridge because the shaft broke off in the handle again. This time I had to drill to extract. This left handle "sloppy". Was gonna replace faucet when I found the warranty. OMG! They are sending me a new handle and cartridge! Delta rocks!
              by
              Response from Customer Solutions Aug 26, 2019
              Hello, I'm sorry for the issues that you experienced with your Delta kitchen faucet. I'm happy that we were able to assist you. Feel free to reach out to us again with any questions or concerns. Best regards, Brandis
                • Recommended
                Looks beautiful in our kitchen, and works amazingly well!...
                Looks beautiful in our kitchen, and works amazingly well!
                by
                • Verified Purchase
                This faucet is exactly what we needed. It fits our...
                This faucet is exactly what we needed. It fits our sink space perfectly and the pull out spout is great.
                by
                • Verified Purchase
                Always Leaks
                Just like everyone else having the same problem. I put in a new cartridge in and it will start to leak 2 months later.
                by
                Response from Customer Solutions May 3, 2019
                Hello Ross, I'm very sorry your Delta faucet is leaking. We work really hard to produce reliable products. I've reached out to you via email to discuss this further. Please refer to my email for assistance. Best regards, Brandis
                  Love the Design
                  Purchased this DELTA kitchen faucet ..love the design and easy installation..Having a big problem with huge grinding sound made when the water handle is turned for on and off..and water temperature..Sounds Awful~~ Hoping that DELTA will remedy this issue..still under warranty~~!
                  by
                  Response from Customer Solutions Apr 9, 2019
                  Hello, I'm terribly sorry for the issue that you're having with the faucet not operating properly. I've reached out to you via email to help determine the cause to get your faucet working again. Please refer to my email for assistance. Best regards, Brandis
                    • Recommended
                    Poor Quality
                    I bought this three years ago. Since then I've had to replace the nozzle because the switch wouldn't work properly. Now I have a problem with the faucet leaking. The lever would need to be moved around to shut off the leak. Good thing there's a lifetime warranty on parts. I just wish it didn't fail sooner.
                    by
                    Response from Customer Solutions May 10, 2018
                    Hi Carlos, I am very sorry for the issues you have encountered with the Delta kitchen faucet. We try our best to ensure our products work excellently but wear over time can be difficult to predict. Please never hesitate to contact us for assistance in resolving the issues. We are here to help!
                      EXCELLENT, EXCELLENT product. Installation was child's play. Really well constructed, very attrac...
                      EXCELLENT, EXCELLENT product. Installation was child's play. Really well constructed, very attractive and very ergonomic. Quality is really very nice. The spray and stream buttons work beautifully and are perfectly placed. The chrome finish is beautiful. The soap dispenser is really nicely made. An excellent value with excellent quality!
                      by
                      • Pro
                      • Recommended
                      Leaks every couple of months
                      Product continues to leak even after new cartridge installed. top bonnet nut loosens and has to be retightened every couple months.
                      by
                      Response from Customer Solutions Mar 14, 2018
                      Hello Pokeyman, I apologize for the leak you are experiencing with the Delta faucet. All of our products are put through a series of rigorous tests to ensure a lifetime of use, but wear over time can be difficult to predict. I've reached out to you via email. Please refer to my email for assistance.
                        Would not recommend
                        We would like this faucet quite a bit except for some issues we're having with it. The button that controls the spray vs non-spray does not work well. And we're having a problem with black specks in the water. A plumber just told us that we need to clean out the faucet head, but he said we needed a special tool to remove the aerator to achieve this. This unit did not come with a special tool for removing the aerator and there's nothing in the manual about it. Reading some other reviews, it looks like perhaps our aerator can not be removed. He was unable to fully clean out the faucet head without being able to remove it.
                        by
                        Response from Customer Solutions Feb 12, 2018
                        Hello Sharon 789, Thank you for the feedback. I am very sorry for the issue you are having with the Delta product. On the older version of the 468-DST the aerator is not removable. For cleaning you will have to unscrew the complete spray wand from the hose and soak it in a 50/50 solution of warm water and White vinegar. I've reached out to you via email to discuss this further. Please refer to my email for further assistance.
                          This is a great kitchen sink faucet. It came with a dish soap dispenser.
                          This faucet has a nice finish and matched my stainless steel sink. It came with a liquid dish washing dispenser. The instructions for installing were clear enough that my college son installed it. Delta has bee a great company and we like their products. They have a large variety of products to suit everyone's need.
                          by
                          Response from Customer Solutions Jan 16, 2018
                          Hello Panther76, I'm so happy you think the Delta kitchen faucet is great. Thank you very much for sharing your thoughts with us and other customers.
                            • Recommended
                            Wand Button is Terrible
                            We have had this faucet just over 6 years. It worked great for the first couple of years. The past 2 years the button on the wand stopped being easy to switch. Some days I really hurt my finger switching from sprayer to normal flow. Get one without this option! Otherwise it was great.
                            by
                            Response from Customer Solutions Jan 5, 2018
                            Hi Carrisa, I am sorry to hear your button on your spray wand is no longer easy to operate. We care about the performance of our products and would be happy to assist you. I've reached out to you via email. Please refer to my email for assistance.
                              Faucet faiks and leaks quickly
                              This faucet was installed no more than a year ago. It leaks constantly and while trying to repair it the part that connects the handle to the lines broke by simply pushing in the button. They sell parts for it but I guarantee that it will totally break before you repair the leak. Believe the reviews this one is not worth the hassle.
                              by
                              Response from Customer Solutions Dec 6, 2017
                              Hello Jared, I apologize for the issues you are having with the Delta faucet. I would like to discuss this further. You should receive a email from me shortly. Please refer to my email for further assistance.
                                Purchased this faucet less than two years ago. It was very easy to install, and looked very good....
                                Purchased this faucet less than two years ago. It was very easy to install, and looked very good. The faucet broke after about 18 months of use; The faucet has come apart from the base, and is now just an eyesore. Definitely expected better quality from Delta.
                                by
                                Response from DeltaFaucetMar 13, 2020
                                Hello Ashely B,

                                I am very sorry that your faucet has come apart. We work extremely hard to make sure our products work as expected. Please allow us to assist you with resolving this. I have reached out to you via email. Please refer to my email for assistance.

                                Best regards,
                                Brandis DeltaFaucet
                                  The installation was pretty easy and the faucet looks great!...
                                  The installation was pretty easy and the faucet looks great!
                                  by
                                  • Verified Purchase
                                  installed about 1 week ago and the family loves it over the old delta I took out
                                  installed about 1 week ago and the family loves it over the old delta I took out
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Easy to install. Seems good. ...
                                  Easy to install. Seems good.
                                  by
                                  • Verified Purchase
                                  A piece of junk
                                  I had this faucet professionally installed a year ago. Now the handle won't shut off unless I twist to the right and down several times or more. My Moen faucet lasted 10 years. Now this Delta is a piece of junk, totally not worth a dime. The inside fitting are made of plastic, and won't hold up even with limited use by two seniors. This is one of the most frustrating purchases I have ever made. I hate to even use the faucet, afraid it won't turn off at all. I wouldn't recommend any Delta product if this is the quality they produce.
                                  by
                                  Response from Customer SolutionsAug 22, 2017
                                  Hello Tibby, I am so sorry for the difficulty you are experiencing with the Delta product. The product should not operate this way. I've reached out to you via email. Please refer to my email for further assistance. Tanya
                                    I had this faucet professionally installed a year ago. Now the handle won't turn off without a lo...
                                    I had this faucet professionally installed a year ago. Now the handle won't turn off without a lot of repositioning, which is very frustrating. My last faucet was a moen a worked well for 10 years. This faucet seemed to have plastic fittings which have warn out in 1 year. I would really suggest anyone considering a Delta product should look at other brands as their product quality is very poor.
                                    by
                                    Response from DeltaFaucetMar 13, 2020
                                    Hi jl,

                                    I'm very sorry to hear that your faucet is not shutting off properly. We can definitely help get this resolved. Please watch for an email from us with more information.

                                    Best regards,
                                    Jon DeltaFaucet
                                      1 found this review helpful
                                      It’s a beautiful faucet. It is much lighter than our...
                                      It’s a beautiful faucet. It is much lighter than our old one, so I hope it is durable, but at this point I am very pleased with it.
                                      by
                                      • Verified Purchase
                                      Showing 1-30 of 130 reviews