Hello LindaT and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Decorative Metal Diverter Tub Spout in Chrome that you purchased, diverter rod broke. What you described is not consistent with the quality we strive to provide. As the original purchaser of the Moen Decorative Metal Diverter Tub Spout in Chrome, you can contact Moen directly under the part’s one year warranty. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.