HomeDepotCustomer, thank you so much for taking the time to leave an excellent review. DeckoRail really appreciates your business. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
Verified Purchase
Aug 28, 2018
Great product, price.
Great product, price.
by
Verified Purchase
Recommended
Oct 20, 2015
Look great, but beware the screws!
The balusters themselves are very good looking and easy to install. I'm quite pleased with them, especially once installed.
BUT, the screws provided with them are terrible! I wish I had read more of the reviews before I began installation, because at least 10% of the screws had their heads break off during installation. There's no excuse for this. I picked up a set of black all-purpose screws and they did just fine, but the supplied screws were worthless. Don't even bother with them!
by
DIY
Recommended
3 found this review helpful
Aug 11, 2015
Great Quality.
The product arrived on time by Home Depot. The ballusters are being used over a doorwall . When I installed the product on wood using the included screws it became extremely sturdy and strong. I'm
quite happy with product and the finished job.
Mo from Michigan
by
DIY
Verified Purchase
Recommended
Jul 6, 2014
I love my rails
I love my rails they make my deck look so nice all my family ,friends ,neighbors love my deck
by
Recommended
1 found this review helpful
Jul 14, 2013
Your Deck Doesn't Have To Be Like Everyone Else's
When building a huge deck between our house and our above ground pool, my wife wanted the balusters to be different than others. I fought it at first but then got into her mindset and started looking for alternatives. Our desk is all wood and I didn't want the usual cheapo looking plastic railings that seem to be the trend lately. Our rails would be wood but we did not want typical wood balusters. We decided on these arched balusters from Deck-o-Rail. Yes they were more of an investment than wood balusters but - Wow - do they make our deck pop and stand out from the crowd. We are continually praised for our deck - the railings specifically - every time someone comes over and sees it for the first time. Was it more work the way we built it than your typical wood baluster job? Absolutely, but that was more because we sandwiched in the balusters on both sides. You don't need to buy we used 2x6's at top and bottom on both sides so you can't see where the balusters are screwed in.
The way these bow outwards will make you feel like you have more room on your deck. A great thing!
One warning - pay attention to which side of the baluster the screws go in. They holes are counter sunk only on one side for the head of the screw to sit neatly inside the hole. I did our backwards but it didn't matter much since the ends of our balusters are completely concealed.
Another comment would not to be surprised, like others have said, if you get a baluster that is out whack with a bigger arch than the others once in a while. You have two options - discard it or use it. If you discard any that are then you can just return an extra full box with those that are out of whack when you are finished. To be honest though, we were in a hurry doing ours and the first time I had one like that and used it I told myself I would go back and fix it later. I never did because the truth of the matter is you just will never notice it again afterwards like you do while you are installing them. They look fine even if not perfect.
Take your time and come up with a good plan before starting. I recommend doing a test set before installing any of them first.
Uploading some pictures so you can see ours.
by
Recommended
5 found this review helpful
Oct 23, 2012
We love this!
We were looking for an affordable option to build custom sized railing for our front porch. We have huge cypress columns but black aluminum lantern-like lights by the front door. Our front porch is also a bit narrow, so we wanted something that would go well with these features as well as not make our porch feel more narrow and claustrophobic.
We attached these balusters to cypress railings to match our columns, and we love how it turned out! It matches perfectly, and the curved balusters really help keep a more open feeling on our narrow porch. With the help of a cousin who knew what he was doing, we were able to complete this project, including staining, in a few hours one Saturday.
by
Verified Purchase
Recommended
9 found this review helpful
Mar 27, 2024
Sturdy and looks great.
by
Response from UFPI RepresentativeMar 27, 2024
Dear TLR, Thank you so much for taking the time to leave an excellent review! ProWood really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Dear DIY Project Manager, ProWood appreciates your business and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 19, 2023
by
Verified Purchase
Sep 21, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from UFPI RepresentativeSep 22, 2022
HomeDepotCustomer, thank you so much for taking the time to leave an excellent review. DeckoRail really appreciates your business. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
Verified Purchase
Jun 22, 2022
by
Verified Purchase
Mar 2, 2022
As advertised. Straight forward to install. Good quality and timely...
As advertised. Straight forward to install. Good quality and timely shipping.
by
Verified Purchase
Jul 23, 2021
In perfect condition when I picked them up and easy...
In perfect condition when I picked them up and easy to install.
by
Verified Purchase
Jul 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 16, 2021
These deck rails are fantastic. Easy to install and look...
These deck rails are fantastic. Easy to install and look great.
by
Verified Purchase
Jun 27, 2021
product is good but delivery service needs improvement...
product is good but delivery service needs improvement
by
Verified Purchase
Jun 25, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 3, 2021
It was not the right size and didn’t match the...
It was not the right size and didn’t match the other rails that I bought previously
by
Response from UFPI RepresentativeMay 11, 2021
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
Verified Purchase
Apr 22, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 13, 2020
The rails are beautiful they look very classy the screws are weak in the heads pop off
The rails are beautiful they look very classy the screws are weak in the heads pop off
by
Verified Purchase
Recommended
Oct 21, 2020
These balusters worked great. They are an exact match for...
These balusters worked great. They are an exact match for the older ones on my existing deck.
by
Verified Purchase
Aug 20, 2020
Easy to install. Look good....
Easy to install. Look good.
by
Verified Purchase
Jul 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 21, 2020
Great look, easy to install...
Great look, easy to install
by
Verified Purchase
Jul 14, 2020
Very happy with the way they look....
Very happy with the way they look.
by
Verified Purchase
Jul 8, 2020
Great quality. No chips in the paint and was what...
Great quality. No chips in the paint and was what I was hoping for. I would have given 5 stars but I don't like square drive screws. I prefer torx.
by
Verified Purchase
Jul 2, 2020
Product seems good but not enough screws were included.
Product seems good but not enough screws were included.