I purchased this 2-pole thermostat to replace the unit that had become defective in an Intertherm...
I purchased this 2-pole thermostat to replace the unit that had become defective in an Intertherm bathroom baseboard heater. It was an exact replacement and has this far worked flawlessly.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 31, 2024
No not at all very dissatisfied! It was defective and would not work properly. I discarded it and used a Honeywell wall thermostat. Will not use this brand again!
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Response from CadetCustomer SupportJan 31, 2024
Hi Dwight, Sorry to hear. This is to be used onboard Cadet products such as the COM PAK & Com Pak twins. Glen Dimplex Americas Customer Experience Team.
Verified Purchase
Jan 25, 2024
Works as expected. Easy install. Clear directions.
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Response from CadetCustomer SupportJan 25, 2024
Hi Lane, Thanks for the stars and letting people know how easy the install is. Glen Dimplex Americas Customer Experience Team.
Verified Purchase
Jan 17, 2024
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Verified Purchase
Jan 9, 2024
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Verified Purchase
Jan 3, 2024
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Verified Purchase
Dec 20, 2023
Old Wall heater barely worked. New switch went right in and now switch functions correctly. Best deal on switches.
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Response from CadetCustomer SupportDec 20, 2023
HI CCB,
Thanks for the stars and taking the time to submit your review! Glen Dimplex Americas Customer Experience Team.
Verified Purchase
Dec 16, 2023
Product not identical to oem part that failed, but close enough. Instructions were a bit confusing as wiring on original failed
Product was elaborate. A few comments about the design of the poem equipment would help.
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Response from CadetCustomer SupportDec 18, 2023
Hi DON,
Sorry for the frustration and we will look are your recommendations. Glen Dimplex Americas Customer Experience Team.
Verified Purchase
Nov 29, 2023
by
Verified Purchase
Apr 26, 2023
Worked well to replace my Marley/ Berlin thermostat. Had to...
Worked well to replace my Marley/ Berlin thermostat. Had to cut the shaft off about 3/8”.
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Response from CadetCustomer SupportApr 27, 2023
Hi Larry,
Thanks for the stars! Glen Dimplex Americas Customer Experience Team
Verified Purchase
Mar 24, 2023
fair price, quick del, worked as it should....
fair price, quick del, worked as it should.
by
Verified Purchase
Jan 18, 2023
by
Verified Purchase
Dec 21, 2022
Clear easy to follow instructions made it possible to install...
Clear easy to follow instructions made it possible to install this in place of a more expensive model from another mfr that failed for me and at least one other purchaser despite careful attention to directions. Got that open box heater working right.
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Response from CadetCustomer SupportDec 22, 2022
Hi Richard, Thank you for taking the time to leave the review. We are happy you are happy. Glen Dimplex Americas Customer Experience Team
Verified Purchase
Nov 23, 2022
According to the licensed electrician it is faulty and I...
According to the licensed electrician it is faulty and I need to find a replacement.
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Response from CadetCustomer SupportNov 24, 2022
Hi Faulty, If this was a recent purchase please contact Customer Service directly at 1-888-346-7539 or by email at cs@glendimplexamericas.com. Glen Dimplex Americas Customer Experience Team
Verified Purchase
Mar 22, 2022
I couldn’t get it wired to support my cadet heater....
I couldn’t get it wired to support my cadet heater.
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Response from CadetCustomer SupportMar 22, 2022
Good Day,
Unfortunately, we do not understand your comment.
Glen Dimplex Americas Customer Experience Team
Verified Purchase
Mar 15, 2022
by
Verified Purchase
Mar 9, 2022
Thermostat did not work....
Thermostat did not work.
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Response from CadetCustomer SupportMar 10, 2022
Good Day,
Sorry to see this product was not responsive.
Good Dimplex Americas Customer Experience Team
Verified Purchase
Feb 2, 2022
by
Dec 30, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from CadetCustomer SupportJan 3, 2022
Good Day,
We are happy you are satisfied with the product
Glen Dimplex Americas Customer Experience Team
Dec 28, 2021
I ordered two thermostats. One was fine. The...
I ordered two thermostats. One was fine. The other began not turning on even when the dial was turned all the way up. I am returning it, and tried ordering another but could not get order to happen online, with no explanation. After several attempts by customer service they said apparently none in stock. Finally able to order again today, two weeks later.
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Response from CadetCustomer SupportJan 3, 2022
Good Day,
Glad you were able to reorder and receive in a timely fashion.
Glen Dimplex Americas Customer Experience Team
Dec 17, 2021
by
Nov 17, 2021
Great purchase love these heaters...
Great purchase love these heaters
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Response from CadetCustomer SupportNov 18, 2021
Good Day,
Thank you for your review. We are happy you are satisfied with your purchase.
Glen Dimplex Americas Customer Experience Team
Aug 28, 2021
by
Apr 26, 2021
The thermostat is just what we needed. But the...
The thermostat is just what we needed. But the installation directions were really inadequate. It took me 3 visits to Home Depot and 2 calls to tech support to figure out just which of the many black wires to connect to. But now the heater is in and works great.
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Response from CadetCustomer SupportApr 27, 2021
Sorry for the confusion. Usually on a 240 volt install they are pretty easy to install. If it is a 120 it can be a bit more challenging. I am glad you got it figured out and thank you for your review... Have a nice day.
Verified Purchase
Apr 10, 2021
by
Verified Purchase
Mar 17, 2021
The new product really took care of my problem...
The new product really took care of my problem
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Response from CadetCustomer SupportMar 18, 2021
Walter, Thank you for supporting our company and its products. It really does mean a great deal to us. Have a good day.
Verified Purchase
Jan 29, 2021
Purchased to give me ability to completely turn off wall...
Purchased to give me ability to completely turn off wall heater. The stock thermostat would always turn heater on if temp was below ~35°F. Easy to install. Paid for itself in 2 months.
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Response from CadetCustomer SupportFeb 2, 2021
That's great news! Thank you so much for the positive review... Have a great day.