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Customer Reviews for Delta Collins Lever Single-Handle Standard Kitchen Faucet in Stainless Steel

Internet #202042365

Model #140-SS-DST

  • 3-hole 8" installation
  • DIAMOND Seal Technology: a lifetime of reliable performance
  • Backed by Delta Faucet's Lifetime Limited Warranty

Customer Reviews

  • 4
    out of 44 reviews
  • 79% recommend this product
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Showing 1-30 of 44 reviews
Crap in aerator
Bought this 141 through Amazon one month ago. Water flow was poor after installation until I removed the aerator and found numerous black fragments impending the flow. Removed the fragmants and let water run. Today, water flow was weak again and aerator was again full of black fragments! See photo. Clearly a hose or gasket is degrading and throwing crap into my family's drinking water. Not uncommon if you search the internet! Last Delta product I will ever buy as I've kinda gotten used to knowing my water is safe to drink.
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Response from Customer ServiceSep 5, 2021
Hi Wayne, Thank you for your review! We apologize that the Delta Faucet Collins™ Single Handle Kitchen Faucet In Chrome MODEL#: 141-DST was not what you expected. We understand how frustrating this can be and are happy to help you. Reduced flow is typically caused by debris. If only one side is affected, there is debris in the supply line. To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shutoff valve and place the line into a bucket. Open the handle to the middle position, fully open, then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and turn on both supplies. Check flow from the faucet. If this does not help, please let us know. We also have a Limited Lifetime Warranty on this product. Please feel free to contact us directly for further assistance. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley
    While I am rating your Faucet, which is exellent quality and value, easy to install and maintain. the people who sold it to me at Home Depot also deserve a big thanks for the manner they exibit themselves while dealing with customers. Thanks to all of you. God Bless. Farewell
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    Response from DeltaFaucetOct 24, 2023
    Hi none,

    Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 140-DST! I am glad to hear that this product did meet your expectations.

    We are committed to supplying consumers with a quality product that delivers the expected performance, and greatly appreciate your feedback. Please contact us back with any further questions.

    Best regards
    Nicole
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    Response from DeltaFaucetApr 23, 2021
    Hello valued customer, Thank you for taking the time to leave your review of the Delta Faucet model 140-DST COLLINS™ Single Handle Kitchen Faucet. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out to us directly and we would be happy to help with any issues. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan DeltaFaucet
    • Verified Purchase
    Box previously opened. Probably a return product passed on to...
    Box previously opened. Probably a return product passed on to me. Does not turn off as expected.
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    Response from DeltaFaucetApr 9, 2021
    Hello Michael, thank you for contacting us at Delta Faucet. I apologize for the leaking issue you are experiencing with this Delta Faucet Collins 140-SS-DST single handle standard kitchen faucet but am happy to help you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.

    Best Regards,
    Tim DeltaFaucet
    • Verified Purchase
    Happy with purchase
    Good flow and temperature control. No issues thus far.
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    Response from DeltaFaucetAug 24, 2020
    Hello. Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future. Best Regards, Tim DeltaFaucet
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    Response from DeltaFaucetAug 12, 2020
    Dear Customer,

    Thank you for your review. We are glad that you enjoy your Delta faucet! We thank you for being a Delta customer. Please contact us via email if you have any questions or need more information.

    Best Regards,
    Skyler DeltaFaucet
    • Verified Purchase
    Great New Faucet
    We had this faucet professionally installed today to replace a similar model that started to leak after nine years of use. It controls the water flow very well and shuts tightly. It looks great as well. I would say a very good option, especially where a classic, simple design with a base is preferred.
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      • Recommended
      Won't Stay Tightened
      Had it a year and loosens up, moves around on sink top. Now, it won't tighten any further. I have a loose faucet scraping my new sink top.
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      Response from Customer SolutionsJan 8, 2020
      Thank you for your review, Ronny! I do apologize your faucet is loose, but will be more than happy to help! Your feedback is important to us, as it helps us refine our products and services. I have sent you an email, so we can further assist you with this matter. Feel free to reply to the email, if you need further assistance. Best Regards, Benjamin
        Poor design faucet
        This faucet is very hard to use because users have to use a certain specific and meticulously way to completely turn it off. Otherwise the water will continue to drip, which occurs routinely. It is not helpful to push down harder to stop the dripping water. For my faucet, I have to lift the handle up and to put it down toward the cold water side to completely turn the faucet off. I do not recommend the faucet.
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        Response from Customer Solutions Jan 3, 2020
        Hello, I'm sorry for the issue with your Delta kitchen faucet. The operation of our products is important to us and we'd be happy to help. You should receive a email from me shortly. Please refer to the email for assistance. Best regards, Brandis
          The base of faucet not sturdy. Moves each time handle...
          The base of faucet not sturdy. Moves each time handle is moved.
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          Response from DeltaFaucetMar 13, 2020
          Hi HomeDepotCustomer,

          Thanks for the review. I am so sorry for the difficulty you are experiencing with the Delta product. I would be more than happy to assist you with this issue. I've reached out to you via email. Please refer to my email for further assistance.

          Best regards,
          Tanya DeltaFaucet
          • Verified Purchase
          The faucet is very attractive. The only problem with it is that it rocks in the stem of it when ...
          The faucet is very attractive. The only problem with it is that it rocks in the stem of it when moving the spout to different positions. Otherwise, I'm pleased.
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          • Verified Purchase
          • Recommended
          1 found this review helpful
          awkward installation
          I have been installing faucets for over 40 years. I found the long supply tubes extremely awkward to work around. The four plastic pipes were so close together that trying to tighten the bolt to anchor the unit to the countertop was almost impossible. Things had to be aligned perfectly or they fell apart. The faucet kept falling over and dislodging the alignment. Took way longer than it should have to install.
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          Response from Customer Solutons Nov 30, 2018
          Hi Toby, Thank you for providing feedback on the Delta faucet. I'm very sorry for the difficutly you encountered with the installation. We will use this feedback to create better processes for future products.
            The faucet works very smoothly And looks beautiful....
            The faucet works very smoothly And looks beautiful.
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            • Verified Purchase
            I bought it, my brother installed it, my mother loves...
            I bought it, my brother installed it, my mother loves it. Good purchase.
            by
            • Verified Purchase
            So far, so good. I love it!...
            So far, so good. I love it!
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            • Verified Purchase
            Made in U.S.A. Has threaded spout that I attach water purifier to. Did need to cut out cpvc pip...
            Made in U.S.A. Has threaded spout that I attach water purifier to. Did need to cut out cpvc piping and attach sharkbite 3/8 compression valves for it to work, but that was easy.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Found it cheaper somewhere else after purchase, but not by...
            Found it cheaper somewhere else after purchase, but not by much. All in all... its a great faucet. Looks decent and works well.
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            • Verified Purchase
            Installation was simple and easy. It is exactly the type of Faucet that I wanted. completely sat...
            Installation was simple and easy. It is exactly the type of Faucet that I wanted. completely satisfied with the product.
            by
            • Verified Purchase
            • Recommended
            Better than I expected
            I replaced another brand name that wasn't up to par. It leaked out from under, mixed control didn't mix correctly, and sprayer didn't have any pressure. I'm hoping this Delta lives up to it's name.
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            Response from Customer Solutions Feb 19, 2018
            Hello Dr. Dave 56, Thank you for your feedback. I am glad the Delta faucet is better than what you expected. Thanks for being a Delta customer!
              • Recommended
              Works great and easy self install...
              Works great and easy self install
              by
              • Verified Purchase
              5 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              wish faucet was a little more out forward because the water flow straight into the drain.
              wish faucet was a little more out forward because the water flow straight into the drain.
              by
              • Verified Purchase
              • Recommended
              The best faucet ever...
              The best faucet ever
              by
              • Verified Purchase
              Returned, didn't quite like it's appearance in my kitchen. Thank you for your services.
              Returned, didn't quite like it's appearance in my kitchen. Thank you for your services.
              by
              Response from DeltaFaucetMar 13, 2020
              Hi Chuck,

              We're sorry to hear that this faucet wasn't right for your kitchen. Please let us know if you have any questions!

              Best regards,
              Jon DeltaFaucet
              • Verified Purchase
              • Recommended
              After less than a year in service, this faucet now continues to run (not merely drips) without ti...
              After less than a year in service, this faucet now continues to run (not merely drips) without time-consuming adjustment of the lever.
              by
              Response from DeltaFaucetMar 13, 2020
              Hi Susa,

              I'm sorry to hear that your faucet isn't shutting off properly. I've sent you an email so we can help get this fixed under the Lifetime Warranty.

              Best regards,
              Jon DeltaFaucet
                First impression. If you are looking for an inexpensive but functional laundry tube faucet this s...
                First impression. If you are looking for an inexpensive but functional laundry tube faucet this single-handle Delta will do the job. The faucet head extends beyond the back face of the laundry tube far enough to fill any bucket and water your potted plants. The base plate is chromed plastic and the rest of the faucet must be constructed of other light weight material because the entire unit is very light compared to the old Delta laundry tube faucet it replaced. The single-handle lever requires the lightest pressure to operate so I'm hoping if I use it gently it will function without problems for a long time to come. The old Delta lasted about 20 years, I'm not that hopeful for the new Delta.
                by
                • Verified Purchase
                • Recommended
                All things considered, a great tap so far.
                We are very pleased with this faucet, so far. (It was only installed two weeks' ago). It isn't always easy to find a single-hole faucet, and this one fits the bill perfectly. Installation was quick and easy (10-15 minutes at most), and it looks great. I like that the faucet has a round plinth-like base, where it meets the sink, it's a nice detail. We are particularly pleased with the water flow rate; the sink fills in no time. The spout swivels easily between our two sinks. My only quibble is the one-touch control; I haven't quite mastered the technique needed to deliver water at the temperature I want; like Goldilocks, I'm constantly adjusting between just a bit "too hot" and just a tad "too cold". It may just be a matter of getting used to it.
                by
                Response from Customer Solutions Oct 24, 2016
                Hello Jackson2, Thank you for your feedback. I am so glad to hear you are loving your Delta 141-SS-DST faucet. Please feel free to contact our Canada office with anything needed in the future. You can reach them at 1-800-567-3300 or via email at customerservice@mascocanada.com.
                • Verified Purchase
                • Recommended
                Showing 1-30 of 44 reviews

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