Hello, GGG1. Thank you for reaching out to us and taking the time to provide feedback on our Coleman Routrip Portable Propane Gas Grill, Blue We're sorry to hear that the Grill have failed to meet your expectations and for the inconvenience this has caused you. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. However the Roadtrip Grill is not recommended for Regular use as this grill is designed for camping trips and easy to access grill. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Please let us know if you need further assistance. Thank you and have a wonderful day.