Customer Reviews for Clopay Gallery Steel Long Panel 16 ft x 7 ft Insulated 18.4 R-Value Wood Look Walnut Garage Door with Arch Windows

We are so happy with our clopay garage door - the wrapped wood look is awesome. It looks so nice compared to a painted garage door. Easy to clean, always looks like a brand new garage door. Adds so much curb appeal to our home.

I love the ultra grain, it's the most attractive door for your money.

I love this garage door it is super quiet and durable

Wood look without the maintenance. Change to look of your home without adding additional work to your life. No refinishing, just a great look for years and years.

The doors are beautiful and much quieter than those we removed. I'm awaiting the next cold spell to see how much of a difference the insulation makes. I'm glad I got the obscure glass - it looks really beautiful. Well worth the extra step I took to get samples.

We really love our Gallery GD2LU. It really improves our home appearance. We had many options available as to style and window choices which made our decision challenging. We also went with the optional hardware handles and hinges which really also enhanced the beautiful look. The door is much better quality than our previous door and will help insulate our garage. The new look makes us smile every time we come home.

Missing instructions and parts horrible

We are so happy with our new Clopay garage door. Even after almost six months of having it installed we are still getting compliments.

Our new Gallery collection doors are great. they made a great deal of difference during our cold PA winter. The garage in now a good place to work. The doors are wood like and rely look super from the sweet. They are essentially maintenance free. I like that. The opener is silent. You can't hear the door open

Looks great, works without a flaw. Solid and quiet.

These garage doors are perfect. They kept the heat of the summer sun out of our basement. The inside door was always cool to the touch. They look great. We couldn't be happier.

I love my door is insulted and does work and looks great!

"Are they wood?" No they are not, but that's what everyone asks. Almost a year since installation, these garage doors look like new. They are one of the very best products, of any kind, that we have ever purchased. I cannot recommend them highly enough. Thank goodness for high-quality manufacturers like Clopay,

I never realized how bad our old doors looked until the house painter asked if we were going to bother painting the garage doors. We have gotten a lot of compliments from the neighbours who drove by our ratty old doors before.

The curb appeal of our two new wood grain doors are Fantastic. I highly recommend Clopay Garage Doors

I'm very satisfied with my new Coldplay Garage Door. My garage is cool in the summer time and warm in the winter and it makes my house look fantastic!!

Have received many compliments on this door. Fits very well and works smoothly. Quality windows also. Great installation from a conscientious dealer.

Door arrived ahead of schedule, in perfect shape,with all the parts and free shipping.A very nice looking door and seems to be of very good quality.I had no experience installing garage doors before this and as far as mechanical aptitude,I am probably your average home owner. The instructions are pretty decent, just make sure you follow and read them carefully,or you will be doing things twice. My wife helped me lift the panel sections into place but I pretty much done everything else myself.I bought this door to replace an existing cheapo non-insulated aluminum eyesore and it is a huge improvement. It weighs quite a bit more,so I also bought a new opener (Genie 1-1/4 hp,belt drive) to replace the 1/2 hp model I had.You could probably get by with less HP, but this was the best one I found for the money and it does a great job.Over all,I am very happy with this purchase and I would recommend this type of door for any home.

The door itself and hinges are nice quality and install easily. That's where the compliments end. The door tracks are supposed to be an adjustable distance from the garage walls. Not all garage openings and framing are the same. Clopay rivets the track wall mounts to the tracks. It took me a long time to remove the rivets and replace them with track bolts. I called Clopay and the person asked why I wanted to adjust the tracks. It shows the adjustment in the barely adequate instructions. Bob Villa has a overhead door installation video online. The tracks are supposed to be adjustable so the door fits next to the opening and the rollers function properly. My home was built in 1940 and the separate garage is 40'x20' with concrete slab walls. The door openings are framed with wood. Another issue is, the instructions show how to secure the track ends to the ceiling with angle iron. What they do not tell you, until later, is you must stop work, go to the store and purchase the angle iron separately. The door set gives you everything but track bolts, that are presently supposed to be on order from Clopay in Ohio. After waiting for about 6 weeks for the door delivery, I could have purchased the angle iron and could have had the door up and functioning in one day. But removing rivets and still waiting for the delivery of track bolts is taking - so far - over a week. Like I said, the door is good and I like it but I would have liked to know the track adjustments are not adjustable and the angle iron is n

It's not Home Depot's fault. Clopay's customer service is awful. I special ordered two doors because I had a non stock door height. After six weeks the doors arrived. Clopays shipping company delivered with just one employee despite 16' cartons that weighed several hundred pounds. When preparing for install I found one of the panels was damaged. Clopay had me email a picture of the panel to their dedicated Home Depot customer service department. They said they would contact me that afternoon. Two days later I called back after no response. They said they could not find the email and the service agent had me resend directly to her. Again no follow up. That Friday I called and they told me the panel was in production. Four weeks later the panel arrives, again with just one employee. They refused to take the damaged one back so it was on me to dispose of it. That door then had missing hardware and the wrong instructions, they made me order the part thru Depot again instead of just sending it out. At least the store was helpful and the door looks good.

After being told the garage door would be installed two-three weeks after ordering, I waited five weeks plus another week for installation. Then we discovered that the decorative hardware for the front of the door was missing. It has been ordered, but again we wait. It should not take nearly two months to get a garage door. Given that, the installer was very professional as was Gloria at the local store.