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Customer Reviews for Home Decorators Collection Claxby 49 in. W x 22 in. D Bathroom Vanity in Chocolate with Stone Effect Vanity Top in Winter Mist

Internet #205649382

Model #SRSD48COMWM-CH

Store SKU #1001091686

  • Vanity with top dimensions are 49 in. W x 22 in. D x 34.75 in. H
  • 6-way adjustable soft-close hinges for easy door alignment
  • FREE SHIPPING on all Home Decorators Collection Bathroom Vanities

Customer Reviews

  • 3.6
    out of 252 reviews
  • 52% recommend this product
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Showing 1-30 of 252 reviews
Do not order
Ordered unit three seperate times. First time i recieved the top without the base, the second time the base had two different finishes on the front and sides, and the third time i cecieved the base without the top. This all took place over four months.
by
Response from Woodcrafters Home Products TeamApr 20, 2022
Hello Michael Sabatello, Thank you kindly for your review. We apologize for the inconvenience you experienced with the delivery of your order. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
  • Verified Purchase
It’s a guess with the color
I’ve received the replacement top and it’s the same color as the original. When I called the manufacturer, even the customer service representative said the top should be in the gray family. Welp, it’s a crimson/purple. I’ve waited almost TWO months for this and I’m not happy. It’s too big and heavy for me to return to Home Depot so I’m stuck with it. Will have to find bathroom accessories to compliment the sink top as it’s not neutral as the gray would have been. I’ll definitely think twice about ordering anything this major online again. My advice is, DO NOT BUY UNLESS YOU SEE IT IN STORE IF YOU HAVE A PLAN IN MIND!
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Response from Woodcrafters Home Products TeamDec 11, 2020
Hello Juiceejoycee, Thank you for your review of the Claxby 37 in. W Bath Vanity in Sterling Gray with Stone Effects Vanity Top in Pulsar. We are very sorry to learn that you experienced difficulty with the replacement unit you received from our team. The Stone Effects Pulsar finish has a white base with black / gray veining/accents. However, we have received feedback from past customers that have reported that the gray veining can appear as pink or purple in the area that fades into the white base. Please note, since the Stone Effects collection is made to model after natural stone, a variation in color hues and vein patterns are common in all stone effect vanity tops. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. Nevertheless, please know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
    Decent quality/Looks nice
    Installation was simple, looks great installed but the materials arent the best quality. If doing it over i may spend the little bit extra and try to find a real wood cabinet and granite vanity. For the price, it looks beautiful.
    by
      • Recommended
      1 found this review helpful
      DO NOT BUY
      I bought this in March 2019 and it was installed in April 2019 as you can see the paint is all chipped just over a year. Home depot will do NOTHING but refer me to manufacturer.
      by
      Response from Woodcrafters Home Products TeamSep 17, 2020
      Hello Jane, Thak you very kindly for your review of the 49 in. W Claxby Vanity in White with Stone Effects Vanity Top in Pulsar. We are very sorry to learn that you have had an unfavorable experience with the finish of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
        4 found this review helpful
        Waste of money.
        We had this installed for less than 6 months. Spent $1,000’s of dollars on a bathroom remodel and this thing was already falling apart. The paint is chipped, the drawers do not shut correctly, the doors don’t close together. Overall this is the worst purchase we made for the bathroom remodel. It’s been 10 years since the last bathroom remodel, can’t expect this to last us another 6 months before we are spending another couple thousand on a new vanity and the install. Buyer beware, don’t go the cheap route, junk is what you get.
        by
        Response from Woodcrafters Home Products TeamAug 28, 2020
        Hello Andrew, Thank you kindly for your review. Although we do not assign the retail cost to our products, we do want to apologize for the inconvenience you are experiencing with the Claxby vanity combo in Sterling Gray with Solid Surface Vanity Top in Silver Ash. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
          4 found this review helpful
          This is a very poorly crafted product. I do not recommend at all!! The first issue we noticed was...
          This is a very poorly crafted product. I do not recommend at all!! The first issue we noticed was with the color of the countertop. It was described as white with gray veining- what they don't tell you is that there seems to be a pink hue to the white and a red hue to the gray veining. I called Home Depot and they offered me a 10% discount because it arrived not as pictured online. But that was the least of our problems! There is a craftsmanship issue here. Since it arrived, we have not been able to get the third drawer down to close. We called home depot and asked for a replacement slide track for the drawer. This took months to receive- now we've received it and to no avail- the drawer still won't close! This tell me that either the woodwork is off internally in the vanity or the drawer construction is flawed. Now I'm stuck with it because I've already had it professionally installed with plumbing done. I think my only option is to hire a carpenter/ woodworker to see if they can help us- which will probably cost me a pretty penny. DON'T WASTE YOUR MONEY!
          by
          Response from Woodcrafters Home Products TeamAug 21, 2020
          Hello Vanity, Thank you for taking the opportunity to leave your review. We are sorry to learn that you are unhappy with the overall quality and construction of the Claxby 61 in. W unit. Rest assured that we stand behind our products and our warranty for manufacturer defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your e-mail. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
            3 found this review helpful
            Misalignment
            The gaps and misalignment of the drawer is driving me crazy. No matter the tinkering.
            by
            Response from Woodcrafters Home Products TeamAug 17, 2020
            Hello Blazered68, Thank you very kindly for your review of the 49 in. Claxby Vanity Cabinet in White. We are very sorry to hear that you are having alignment issues. Our products are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacturer defects. If you are able to do so, and you have not yet received assistance, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out, that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we truly value your feedback and look forward to hearing from you so that we may use your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
              1 found this review helpful
              We bought 2 of these units for our remodel. We had numerous quality issues and went through multi...
              We bought 2 of these units for our remodel. We had numerous quality issues and went through multiple replacement units. While looking at replacement counters in store, I found one of them had a chunk missing from the bottom side of the sink (the box was not damaged!). As we finally get these units put together, I noticed the counter tops are man-made (this was not clear to me in the product listing!) and they have several visual defects (lumps of something on the top surface, weird burn looking colors on the cutout corners for the sink, scratches, edge defects, etc) . The base cabinets have less than ideal alignment of doors and drawer faces, no matter how much fiddling with adjustments, I cannot get them to be square and have even spacing - it would truly require me to re-drill and attach the drawer pullouts and door hinges to look proper. I ignore this because it is somewhat minor and really you can't notice unless staring at it. Several months after use, the paint is beginning to chip off of door/drawer faces and I only fear that this is going to get worse. I have looked over the counter top and I am noticing new scratches already, from our very little and gentle use of a 2 person household. I am truly disappointed in our purchase of this product. Its apparent there are quality issues with these bases and counters, I have seen both with the multiple units I have received and the ones at the store (none of which had damage on outside of the packaging! A clear indicator that this is underlying quality issues). I am hoping I can get some touch up paint from the supplier to fix the paint chips, but I'm not sure what else to do. We spent a lot of time and money to renovate our bathrooms, only to not be entirely happy with the key pieces (these vanities) of the remodel. Yes, we like the color and look of it overall, which is why we bought them, but the quality does not match up to the cost.
              by
              Response from Woodcrafters Home Products TeamAug 12, 2020
              Hello Josh, Thank you kindly for your review of he Claxby 49 in. W Vanity in Sterling Gray with Stone Effects Vanity Top in Pulsar. We are very sorry to learn and see the issues of your vanity cabinet and chipped vanity top. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. Although we appreciate that you were able to rectify the situation on your own, and if you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                3 found this review helpful
                Disappointed
                Hinges were improperly installed so you couldn't line up the doors. I had to go buy different hinges to get them to work. Braces were improperly installed, which broke the back. Everything was fine after I lined up the L brackets correctly. As far as the drawers go, I had to re-adjust the rails. It is almost impossible to get everything to line up. Actually I'm still working on it. The finish was very poor (see Pic) We have bought two vanities from Home Depot. The first one was PERFECT (different brand), This one couldn't been worse.
                by
                Response from Woodcrafters Home Products TeamAug 3, 2020
                Hello HardWork,
                Thank you kindly for your review of the 61 in. W Claxby Vanity Cabinet in Cream. We are very sorry to learn and see that you experienced alignment concerns with the doors and drawers. Although we appreciate that you were able to rectify the issues on your own, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                • DIY
                Worst worksmanship. Very LOW Quality
                The drawer is not adjastable and its not square. There is a gap of over 1/2 inch from top to bottom. Many similar imperfecrions around the entire cabinet. I will return it.
                by
                Response from Woodcrafters Home Products TeamAug 27, 2020
                Hello Carmelo, Thank you for your review of the Claxby 37 in. W Vanity in Sterling Gray. We are very sorry to learn that you received a cabinet with alignment concerns. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. Although we appreciate that you were able to rectify the situation on your own, and if you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                  1 found this review helpful
                  Poor quality paint chips very easily
                  Very disappointed. Loved how it looked but after a few months i saw it started to warp and the paint was chipping. Very unhappy with the product.
                  by
                  Response from Woodcrafters Home Products TeamMay 26, 2020
                  Hello Diana07,
                  Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the Claxby vanity in Chocolate. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
                  Best Regards. WoodCrafters
                    1 found this review helpful
                    By far my favorite and best purchase from Home Depot....
                    By far my favorite and best purchase from Home Depot.
                    by
                    • Verified Purchase
                    Really like the cabinet. It's what I envisioned for the bath remodel. The delivery took longer ...
                    Really like the cabinet. It's what I envisioned for the bath remodel. The delivery took longer than anticipated, and it was delivered in the rain. But the drivers covered it in plastic. I wish the casters that go on the bottom of the legs had been included in the boxes with the legs. Instead they were included with the drawer hardware. Needless to say, the cabinet was in before that was realized. It would have made leveling the cabinet easier. All in all, it turned out very nice.
                    by
                    • Verified Purchase
                    1 found this review helpful
                    I bought this about two years ago and loved it at first. After a year the finish was starting to ...
                    I bought this about two years ago and loved it at first. After a year the finish was starting to look terribly chipped so my contractor painted it, and it looked better. But now at the two year mark, the front has fallen off the bottom drawer and the right side drawer is wobbly and I suspect will fall off soon. Long story short, if you actually want to use and keep this vanity for more than a year or two, don't buy it. The quality is complete garbage.
                    by
                    Response from Woodcrafters Home Products TeamFeb 10, 2020
                    Hello BrianLosAngeles,
                    Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 37 in. Claxby vanity in Sterlin Gray with Stone Effects Pulsar vanity top. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
                    Best Regards. WoodCrafters
                      1 found this review helpful
                      Ordered on-line, and delivered quickly. Heavier than I thought. Only concern is the top-after ins...
                      Ordered on-line, and delivered quickly. Heavier than I thought. Only concern is the top-after installation, I noticed some scratches on it(maybe my contractor did it), hope it can last many years.
                      by
                      • Recommended
                      1 found this review helpful
                      The product came in good condition. Took longer than expected to get to my house but they brought...
                      The product came in good condition. Took longer than expected to get to my house but they brought it right in my garage. The paint job (finish) was not the best but good enough. The sink looks good too but it doesn't come with an over flow drian. Overall it looks good in our master bath. See Picture.
                      by
                      • Recommended
                      Paint chips off to bare wood. Do not buy. We bought two of these and both chipped within months...
                      Paint chips off to bare wood. Do not buy. We bought two of these and both chipped within months. Vanity tops do not have adequate overhang either.
                      by
                      Response from Woodcrafters Home Products TeamAug 12, 2019
                      Hello CeCe,
                      Thank you for your review o the 36 in. Claxby vanity in Cream with Stone Effects vanity top. We are very sorry to read aand see that your vanity was peeling. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
                      Best Regards. WoodCrafters
                        I absolutely love this vanity and countertop! I purchased this to replace a small vanity with ver...
                        I absolutely love this vanity and countertop! I purchased this to replace a small vanity with very little storage. This one provides a lot of space for my husband and I. The bottom drawers are perfect for storing my hair appliances (dryer, irons, etc) and also some linens. And, we each have 3 drawers for our personal daily items. Love this vanity!! (Sorry. Didn't have pic with me of the countertop)
                        by
                        • Verified Purchase
                        • Recommended
                        This is a very beautiful vanity, solid and very well made. It is the perfect addition to our rem...
                        This is a very beautiful vanity, solid and very well made. It is the perfect addition to our remodeled bathroom, very elegant and stylish with plenty of room to store personal items. I highly recommend this product to anyone who wants a good, sturdy, beautiful vanity!
                        by
                        • Verified Purchase
                        • Recommended
                        At first glance it looks very nice. Dementions were just right and is very stylish. After instal...
                        At first glance it looks very nice. Dementions were just right and is very stylish. After installing, leveling, and attaching all the handles I see the alignment is not quite right. The drawers and doors do not line up the way they should. The knobs are not aligned with each other either. The Finnish seems very thin with areas that look like I can see through it. Cabinet is pretty cheap looking. The quartz top on the other hand looks very nice. Its thick, heavy, and looks outstanding. Square seamless double sinks are very nice. This vanity was 4-6 hundred dollars cheaper than the others I liked and that's why I chose it. I guess you get what you pay for. We will see how many years I get out of it.
                        by
                        Response from Woodcrafters Home Products TeamMay 29, 2019
                        Hello Bigityb,
                        Thank you for your review of the 61 in. Claxby vanity in White with Solid Surface Technology vanity top in Silver Ash. We are very sorry to read, and see, that you were experiencing concerns with the alignment. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
                        Best Regards. WoodCrafters
                        • Verified Purchase
                        3 found this review helpful
                        coubtertop is trash
                        The top scratches super easy. Even soft towels will scratch it. It is awful. Absolutley hate it. Hate it. Hate it
                        by
                        Response from Woodcrafters Home Products TeamMay 20, 2019
                        Hello swerdna,
                        Thank you for your review of the 49 in. Claxby vanity in Sterling Gray with Stone Effects Pulsar vanity top. If you feel like what you received was due to a manufacturer defect, and if you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
                        Best Regards. WoodCrafters
                          • Recommended
                          2 found this review helpful
                          poor quality vanity
                          I just completely remodeled my bathroom in March. 2018. Loved the way it completed my look. really like the colors of the sink, however were just barely into Aug. and the paints already chipping off and it looks horibble. I'm really disappointed. I should've spent more money for better quality. I put alot of money into my bathroom and to have the vanity not hold up more than 6 months is horrible.
                          by
                          Response from Woodcrafters Home Products TeamAug 1, 2018
                          Hello hnbeck,
                          Thank you kindly for your review of the 31 in. Claxby vanity in Cream. We are so sorry to read, and see, that you have had such an unfavorable experience with the construction and overall quality of the unit. If you are able to do so, we would like to ask that you reach out to our Customer Care team (they deal directly with product reviews) so that they may review your experience and explore your Limited Lifetime Warranty options. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that you also please add in your e-mail that you were directed to reach out to the team so that they are aware that this is a known issue. Nevertheless, we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience.
                          Best Regards. WoodCrafters
                            Great product meet all my needs. Well built and looks great!
                            Great product meet all my needs. Well built and looks great!
                            by
                            • Verified Purchase
                            • Recommended
                            Great drawers, good height, and a big improvement over what was there before.
                            Great drawers, good height, and a big improvement over what was there before.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            dont reccomend
                            Fell in love too quickly for this vanity/faucet I loved the square faucet and faux like countertop but unfortunetly the wood is peeling from the edges of the drawers its ridiclous and don't know how to fix it. I'm really dissapointed becauce I've had it for such a short amount of time and its stsrting to look worn out!!!
                            by
                            Response from Woodcrafters Home Products TeamMar 2, 2018
                            Hello sam1ya,
                            Thank you for your review of the 48 in. Claxby in Chocolate and Stone Effects vanity top in Winter Mist. We are sorry to ready that you have had an unfavorable experience with the cabinets finish. Please, if you feel like what you are experiencing is due to a defect in the material or workmanship, our best recommendation would be for you to reach out to our Customer Care team so that we may review your situation directly. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com. We also ask that you please add in your e-mail that you were directed to reach out to the team so that they are aware that this is a known issue. Nevertheless, please know that we are making note of your review as we are always looking for ways to improve our products and customer experiences.
                            Best Regards. WoodCrafters
                              • Recommended
                              6 found this review helpful
                              Beautiful dark chocolate vanity, easy to assemble. We are got it just in time for installation.
                              Beautiful dark chocolate vanity, easy to assemble. We are got it just in time for installation.
                              by
                              • Verified Purchase
                              • Recommended
                              Nice vanity at a moderate price. The doors and side panels are relatively sturdy but the legs see...
                              Nice vanity at a moderate price. The doors and side panels are relatively sturdy but the legs seem a little flimsy. I don't think it'll be an issue for me as this vanity is anchored to the back wall and one side wall. The top is nice (though you wouldn't mistake it for real marble) and I like the rectangular undermount sink. My biggest complaint is that this vanity top accommodates only a 4-inch centerset faucet, which limits your options for nicer faucets.
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              Easy to assemble, sturdy, looks and works great. I love it! Used a Snappy Trap for the drain as...
                              Easy to assemble, sturdy, looks and works great. I love it! Used a Snappy Trap for the drain as the cabinet raises the height of the "floor".
                              by
                                • Recommended
                                2 found this review helpful
                                Very elegant- really elevated our guest bathroom!
                                Very elegant- really elevated our guest bathroom!
                                by
                                • Verified Purchase
                                • Recommended
                                The product is nice and packaged well. It arrived on a pallet and the boxes were undamaged. It w...
                                The product is nice and packaged well. It arrived on a pallet and the boxes were undamaged. It was easy to install and it looks great. The under mount sink is installed securely and has a quality look and feel. The space under the sink is roomy and provides more space to fit the drain assembly than I expected. The Winter Mist counter top, back splash and side splashes look very good. The levelers on the feet are necessary for a tile floor that is not perfectly level. There are 5 feet which is one more (in the middle) than I expected and is a nice feature. The drawers are a good size. The storage provided by this cabinet is very nice. The finished surfaces are perfect with no nicks or scratches. The only complaint I have is the fit and finish of the drawers. The drawers do not close flush with the cabinet face and are slightly off from square. I would give it 5 stars if the drawers were square and closed evenly with the cabinet face.
                                by
                                • Verified Purchase
                                • Recommended
                                5 found this review helpful
                                Showing 1-30 of 252 reviews