Easy to work with good quality needs to be about...
Easy to work with good quality needs to be about 1 mm thinner to match up to floor laminate with underlayment
by
Verified Purchase
May 21, 2019
Good quality ...
Good quality
by
Verified Purchase
Apr 30, 2019
No! There is only one per box! Completely unclear...
No! There is only one per box! Completely unclear in ad. It literally would have taken over $400 to do a half flight of steps!!! That is ridiculous. There needs to be clearer packaging details.
by
Verified Purchase
Nov 25, 2018
I have never written a review before, however I feel compelled to do so. I bought 16 stairs and ...
I have never written a review before, however I feel compelled to do so. I bought 16 stairs and risers. It took 3-4 weeks longer for delivery. The risers were an immediate disappointment. It was cheap particle board with a white laminate coating. For half the price you can use Home Depots (HD) shelving system. I actually used MDF and painted it and the quality was fair superior and 25% the cost. It's sad to report that MDF is a superior product to anything. Out of the 16 stairs I ordered at least 6 had subtle defects, typically being a ripple in the board. It can be seen with direst bright light. My stairs have soft lighting and can't be seen, but its there. One board had a large bubble in the middle of it. I took that back to HD and the manufacturer charged a $60 fee to expedite shipping. HD stepped up and covered the cost. Finally noticing that on a few of the boards the laminate is peeling away from the bottom of the bull nose and one piece is missed part of the bull nose where the laminate attaches to so the laminate is simply floating there. I missed these defects while installing. Overall very poor quality control and poor customer service. I mentioned this a HD sales associate and he admitted to similar complaints, however the manufacturer supplies 70% of HD's vinyl and laminate products so basically there is nothing they can do about looking an for alternative supplier.
by
2 found this review helpful
Sep 5, 2018
Arrived broken twice. I have waited 4 weeks to finish this project. Poor customer service but eas...
Arrived broken twice. I have waited 4 weeks to finish this project. Poor customer service but easy returns..thankfully
by
Recommended
Aug 2, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jun 20, 2017
Very nice...
Very nice
by
Verified Purchase
Dec 10, 2014
Great
GREAT PRODUCT EASY TO INSTALL JUST LOVE IT WOULD USE IT AGAIN
by
DIY
Verified Purchase
Recommended
Sep 30, 2014
Does not Match
The Asheville Hickory trim is not made by Pergo, hence it DOES NOT match the flooring. It is a matte finish while the flooring is Semi-Gloss. Very disappointed and made the stairs look terrible. Called Pergo, and they stated that Home Depot dropped all their molding and went with a different manufacturer.