Customer Reviews for Whalen Storage Cantilever Shelving Unit-DISCONTINUED
Customer Reviews
Jul 11, 2013
Love it
I have it set up as a workstation. It fits my needs and the space perfectly. The only reason it doesn't get 5 stars is because the instructions were vague and I had to dig through everything to find the ones that were in English.
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Jul 30, 2012
Great heavy duty shelving!
Love these shelves! They have a great modern look and are very sturdy. We've used it for a pantry, stacked tools on it and moved it several times. It is holding up very nicely. Guessing it could be viewed as flimsy if you didn't pound the pieces together hard enough.
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May 26, 2012
No bueno
I bought two and both had instructions in Spanish only. Kind of a pain to put tiger without English instructions .
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Response from Whalen Product ExpertJan 12, 2015
Our goal is that every customer is a satisfied customer. We are sorry to hear about your experience with our product. We appreciate the time you took to provide feedback. If this is still an issue , we would like the opportunity to rectify the situation and send you the correct instruction manual at your earliest convenience, please contact our Customer Service Department at 1-866-942-5362 M-F 8:30am to 4:30 pm PST
Apr 24, 2012
I love the shelf, it just needed some stabilizers to the wall so it wouldn't sway back and forth.
I love the shelf, it just needed some stabilizers to the wall so it wouldn't sway back and forth.
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Feb 19, 2012
Garbage
Buy yourself a large garbage can if you plan to buy these - you will need it. Piece are not straight and come apart easily. Also some of the particle board had obvious water damage - separation of the veneer and "wood" underneath falling apart. Since you have to use a mallet rubber or wood to put them together and once you are putting a different section in another comes apart. I do all the work on my house and yard (real landscaping - terracing, stonework ... - not just mowing etc.) and have been through many projects the last couple years. These are a pain and do not seem study. Particle board they provided pulls from the screws provided. I have had very good luck with HD items but my cheapness got the better of me here. Spend a little more, buy something with multiple ratings (had one 5 star when I bought it) and you will be happier and have a nicer time. I bought three and am returning two.
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Response from Whalen Product ExpertJan 12, 2015
Our goal is that every customer is a satisfied customer. We are sorry to hear about your experience with our product. We appreciate the time you took to provide feedback. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department at 1-866-942-5362 M-F 8:30am to 4:30 pm PST
Jan 22, 2012
Nice HeavyDuty System
I purchase one of these and had to go back and get three more, You can make any thing you want out of these shelfs. Heavy Duty partical board and REAL Steel frame will hold just about any thing you put on them. I made a entire wall entertainment rack with these. No sagging shelfs either, even with my huge 60in flat screen. Nice powder coated finish on the steel make these nice enough to put any where in your home. Only a small rubber hammer is need to assemble. What a nice bargin.
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