Missing washers and bolts. Two bent upright rails. Contacted Sunjoy and they were no help in repl...
Missing washers and bolts. Two bent upright rails. Contacted Sunjoy and they were no help in replacing bent uprights. Told me to go back to home depot. Got the run around by both companies. Led to extreme frustration. Hope someone steps up to get this problem resolved. It is going in to week two and still no replacement.
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Response from Sunjoy Product ExpertJun 12, 2017
I apologize for the issue you have experienced. We will be more than happy to take care of the situation. Please email eborneo@sunjoygroup.com and we will correct this issue.
Dec 23, 2014
Exactly as Advertised!
A good value; solid for the price. I was able to assemble it by myself although it would have been much easier with another set of hands!
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Response from Sunjoy Product ExpertOct 24, 2019
Dear Valued Customer, We really appreciate for the 5 star rating with our product. If you have some questions or concerns you can call us at 1-866-578-6569 or visit us at www.sunjoyonline.com. We are open 24/7. Thank you!
DIY
Verified Purchase
Recommended
Sep 23, 2014
Exactly what I wanted
Even though the overall package weighed a ton, it was well packaged and somewhat easy ro assemble.
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Response from Sunjoy Product ExpertOct 24, 2019
Dear Valued Customer, We really appreciate for the 5 star rating with our product. If you have some questions or concerns you can call us at 1-866-578-6569 or visit us at www.sunjoyonline.com. We are open 24/7. Thank you!