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Customer Reviews for Rubbermaid Commercial Products Brute 50 Gal. Grey Rollout Trash Can with Lid

Internet #100061889

Model #FG9W2728GRAY

Store SKU #819891

  • Easy mobility for general refuse and bulk waste collection
  • Heavy-duty, balanced design allows for stability on all surfaces
  • Seamless construction makes cleaning quick and easy

Customer Reviews

  • 4.6
    out of 1,537 reviews
  • 83% recommend this product
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Showing 1-30 of 1,537 reviews
Just awful quality
I've had it for a little while now and the entire unit is cracked, the lift bar cracked the first time it was used by bulk waste collection and now the wheel fell off. Photos say it all. Used for light duty yard waste including leaves, etc.
by
    3 found this review helpful
    Good trash can. Very sturdy and strong
    by
    • Verified Purchase
    Very disappointed,
    Very disappointed,one of the wheels broke off the very first time I put the garbage out ,
    by
    • Verified Purchase
    5 found this review helpful
    Wheel broke off
    Had this for less than 4 moths and the wheel broke off. It appears this is a common problem with this trash can. Other than the wheels, the base seems to be sturdy.
    by
      4 found this review helpful
      Quality does not Stands after just a few years of daily usage.
      A very great design trash can that is light and fits a lot of applications. However, the plastic material is not rigid enough to withstand the force of dropping onto the ground after emptying the can. Cracks on various locations were found after just a few years of usage (repaired with zip-tights and plastic glue). Duct tape is used to wrap around the repaired joints. The joints on the lid are weak and are really easily broken (repaired with a screw bolting through the Trash can handle). Just DO NOT Abuse the trash can. I just have no control over the guys who empty the can ... be prepared to replace it after 1-2 years of usage.
      by
        9 found this review helpful
        Poor quality wheels cracked and broke off
        At first this seemed like a decent garbage can and worth spending $57. But I soon found out the wheels are CHEAPLY MADE despite the high price. The product description is deceiving, boasting about high durability. Do not make the mistake of buying this product!
        by
          12 found this review helpful
          Great but Broke
          I really like this can but after 4 months the lower front handle brike I assume the garbage men used it to pick the whole can to dump it out, but that is why its there.
          by
          Response from RubbermaidFeb 17, 2021
          We appreciate you taking the time to review the Rubbermaid Commercial Brute 50 Gal. Grey Rollout Trash Can with Lid. We regret to hear that you had a negative experience with your product. We strive to uphold the quality our consumers expect. If you would like to address your concerns with a Customer Service Representative, please contact 1-888-895-2110, 8:00 am to 5:00 pm EST, Monday through Friday and we can assist you. Rubbermaid
            • Recommended
            7 found this review helpful
            Day 3 hole in lid
            Day 3 and a squirrel chewed a hole in the lid. $65 is a lot to spend on a "commercial grade" garbage can if it can withstand the bite of a squirrel.
            by
              10 found this review helpful
              Didn’t last a week
              We spent over $60 on this garbage can and it broke the first time we used it.
              by
                6 found this review helpful
                Fell apart in 3 days ...
                Fell apart in 3 days
                by
                Response from RubbermaidApr 15, 2020
                We appreciate you taking the time to review the Rubbermaid Commercial Products Brute 50 Gal. Grey Rollout Trash Can with Lid. We regret to hear that you had a negative experience with your product. We strive to uphold the quality our consumers have grown to expect. If you would like to address your concerns with a Customer Service Representative, please contact 1-888-895-2110, 8:00 am to 5:00 pm EST, Monday through Friday and we can assist you. Rubbermaid
                • Verified Purchase
                7 found this review helpful
                The can itself seems sturdy, the lid however is another story. Purchased the can in April or May ...
                The can itself seems sturdy, the lid however is another story. Purchased the can in April or May and less than four months later the lid is cracked. For the price of the garbage can, it should hold up better than this, especially since the cold winter weather hasn't even hit yet.
                by
                  5 found this review helpful
                  This Brute 50 Gal. Grey Rollout Trash Can is very well built to last a long time. I had placed an...
                  This Brute 50 Gal. Grey Rollout Trash Can is very well built to last a long time. I had placed an order with Home Depot online for a different and less expensive trash can. Upon arrival at my Home Depot store, the trash can was severely damaged due to poor packaging by Home Depot online. The Brute 50 Gal. Grey Rollout was given to me for the price I paid online plus an additional adjustment for the resulting damage due to poor packaging. This was a great substitution. I was very pleased with Mike at Home Depot for the manner in which he resolved the problem. Thanks Mike and Elaine for your excellent customer service..
                  by
                  • DIY
                  • Verified Purchase
                  • Recommended
                  4 found this review helpful
                  good
                  Perfect fit. send this picture to homedeport, I hope this will help for everyone when buy this.
                  by
                    • Recommended
                    3 found this review helpful
                    The lid was uneven so mice and bugs were getting in. The trash can wasnt even full so I had to k...
                    The lid was uneven so mice and bugs were getting in. The trash can wasnt even full so I had to keep 2 bricks on top to keep the vermin out. I ended up throwing the trash can in a dumpster. Other than that it worked fine.
                    by
                    • Verified Purchase
                    Buy it in store, not online !!!
                    Says "online only", but if you go to STORE you will see that they just reduced the price from (get this) $59.97 to new price of $50.97. THAT is an EXCELLENT value for a sturdy 50-Gallon can with large wheels and attached lid. So, why pay $70 online when the stores gave a new price of $50? And online you'd probably have to pay shipping. We researched bins for our Town Home complex and chose to buy 22 of these. Everyone was happy!
                    by
                    • DIY
                    • Recommended
                    13 found this review helpful
                    a hundred $ for a garbage can?
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    The item lives up to the Rubbermaid Brute reputation.
                    by
                    • Verified Purchase
                    Very expensive but if the garbage pickup guys don’t throw them on the ground after emptying, they will last.
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    For the price, the material was thin and not suitable for outside trash can duty. Returned for a refund.
                    by
                    Response from Rubbermaid TeamMar 21, 2024
                    Hi Lanette.

                    Thank you for your feedback on our Brute 50 Gal. Grey Rollout Trash Can with Lid. We regret to learn of your dissatisfaction with the quality of our product. Ensuring high-quality standards is of utmost importance to us, and we are committed to investigating this matter further. Your feedback is highly valued, and we will promptly forward your comments to the appropriate department for thorough review.

                    If you require further assistance, do not hesitate to get in touch with us directly.

                    Please reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.

                    Thank you!
                    Rubbermaid Commercial Care Rubbermaid
                    • Verified Purchase
                    Pricing was the biggest draw.
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    Lid Broke Almost Immediately and No Warranty Help
                    Within the first month, under normal use, the lid fractured from the base in an irreparable way. We liked the garbage can until that point, but no lid = no good (because it broke, the garbage men took it away with the trash). We contacted warranty support and after almost two months, still have not heard anything to help us. So, poor garbage can performance and poor warranty support means 1 star.
                    by
                    Response from Rubbermaid TeamMar 26, 2024
                    Hello. Thank you for reaching out to us. We appreciate your feedback and we're sorry to hear about your disappointment. We're committed to making sure to turn your experience around to a rather delightful one, as we use all the feedback we get to continually improve everything we do. This issue will not be disregarded, we encourage you to contact our customer care department via our official Rubbermaid "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time.

                    Thank you,
                    Rubbermaid Consumer Care Rubbermaid
                      by
                      • Verified Purchase
                      Showing 1-30 of 1,537 reviews

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                      Bucket/Tub Material

                      Plastic

                      Polyethylene

                      Polyethylene

                      Polyethylene

                      Shape

                      Rectangle

                      Round

                      Rectangle

                      Round

                      Lid/Top Mechanism

                      Hinged

                      Detached

                      Hinged

                      Detached

                      Capacity (gallons)

                      32