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Customer Reviews for KOHLER Bancroft Elongated Closed Front Toilet Seat in Ice Grey

Internet #100630855

Model #K-4659-95

Customer Reviews

  • 3.4
    out of 35 reviews
  • 58% recommend this product
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Showing 1-30 of 35 reviews
Toilet seat
Easy to assemble and looks outstandingly matches to sink and toilet
by
  • DIY
  • Verified Purchase
  • Recommended
1 found this review helpful
Perfect fit
Unlike many toilet seats which snap in, this one requires 2 simple screws (provided) which secure the seat and prevent stripping and breakage which is common in most snap on seats. It's easy to clean and the black color looks great!
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  • DIY
  • Verified Purchase
  • Recommended
3 found this review helpful
Had a great shopping experience at Home Depot. Product...
Had a great shopping experience at Home Depot. Product is all I expected.
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  • Verified Purchase
1 found this review helpful
VERY GOOD WIDTH REBATE FROM WATER CONSEVERANTS...
VERY GOOD WIDTH REBATE FROM WATER CONSEVERANTS
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  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Unless you are a smaller person this seat isn't that comfortable. My last seat was more fla t and...
Unless you are a smaller person this seat isn't that comfortable. My last seat was more fla t and fit users of many sizes. This seat is very tapered and would fit kids just great.
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Response from Kohler Product ExpertFeb 21, 2018
Caregiver, my name is Jessica with Kohler Customer Service. I am sorry to hear of your disappointment with your Bancroft seat. We design our products with customers like you in mind. This toilet seat has many positive features including: Quick Release hinges which allow the seat to be unlatched from the toilet for easy removal and convenience cleaning and Quick Attach hardware for a fast and secure installation. If a different seat is more suitable for you, the following link is to our current options: https://goo.gl/STQ9yU. If you have any questions or need further assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We’re happy to help! –Jessica P. KOHLER Customer Service.
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Easy installation...easy to keep clean...and unlike the previous Kohler seat this seat stays up!!!
Easy installation...easy to keep clean...and unlike the previous Kohler seat this seat stays up!!!
by
  • Verified Purchase
  • Recommended
This was what I needed. Works fine....
This was what I needed. Works fine.
by
  • Verified Purchase
Proper installation instruction was not there. It was easy to...
Proper installation instruction was not there. It was easy to install after some lookup. The plastic is little light making it look little cheap.
by
  • Verified Purchase
The product was not good quality. Although the seat fit on the toilet, the actual sitting area ...
The product was not good quality. Although the seat fit on the toilet, the actual sitting area was narrow, making it uncomfortable to sit upon. I expected more of a Kohler product.
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Response from Kohler Product ExpertMay 24, 2017
1pugmom, this is Sarah with Kohler Co. I am sorry to hear you felt the Bancroft elongated toilet seat was not comfortable. As a leader in the plumbing industry, Kohler Co. strives to delight our customers through our superior products and impeccable service. We are concerned to discover this was not your experience. Please contact our Customer Service team at KohlerCustServ@Kohler.com if we can provide any further assistance. We’re here to help! -Sarah B. KOHLER Customer Service
  • Verified Purchase
nothing wrong with toilet seat missing parts
nothing wrong with toilet seat missing parts
by
  • Verified Purchase
  • Recommended
It matches our Bancroft biscuit colored toilet perfectly and was easy to install. Downside is th...
It matches our Bancroft biscuit colored toilet perfectly and was easy to install. Downside is that I was disappointed by how cheap the plastic hinges feel, and in fact one arrived already cracked. I notified Home Depot of the issue via their website, and it took a full week before they responded via email, which was disappointing. However, they did have Kohler send me replacement hinges so that I did not need to return the seat and buy another one. Given the lack of strength in the plastic hinges, I don't expect to use the quick release feature very often, for fear of any extra usage resulting in cracking. I also expected this to be a slow close lid, but it is not. That being said, it is functional and a perfect match for our toilet, so it is best option if you own the same model base.
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  • Verified Purchase
  • Recommended
1 found this review helpful
very nice
very nice
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  • Verified Purchase
  • Recommended
Perfect fit
Easy to install. Color matched perfectly cover could be a better grade plastic though.
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    • Recommended
    1 found this review helpful
    Plastic hinges aren't sturdy
    Spend $500.00 on a toilet and have to purchase seat separate, really? Seat wiggles from side to side even when plastic clips are tight. Bet I'll be ordering a new one sooner that I want.
    by
    • Pro
    • Verified Purchase
    2 found this review helpful
    Looks great
    This seat looks great and fits perfectly on my Kohler elongated toilet. Installation is a breeze and takes only five to ten minutes.
    by
    • DIY
    • Recommended
    WISH IT WAS A HEAVIER PRODUCT
    This toilet seat was easy to install and does what it is supposed to do. This is not for anyone to sit on the lid otherwise it is going to crack in time.
    by
      • Recommended
      Good seat..perfect on Bancroft toilet
      Installed easily. Hinges tend to loosen and cannot be tightened enough to keep the seat solidly in place. Overall, a good product.
      by
      • Verified Purchase
      • Recommended
      this product was nicely made
      the toilet seat was easy to install and the instructions were easy to follow. we were also very pleased with the quick shipping.
      by
      • DIY
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Not very comfortable
      This toilet seat is made of cheaper materials than I expected from the price. It was fairly easy to install, even for someone like myself who is not handy. However it was a real jolt to sit on this seat the first time and it's gotten only marginally better as I've gotten used to it. The seat is not wide enough (I hear your snickers but I am not wide!) and the seat edges sort of curve inward. It's a very hard, it creaks, and it's not comfortable.
      by
      • Verified Purchase
      2 found this review helpful
      broke & scratched
      I received mine last nite......it was broke and looked used......very disappointed....... Jack
      by
      • Pro
      Less comfortable than expected
      Seat was hard to secure so that it would not shift when our patient sat on it
      by
      • DIY
      • Verified Purchase
      BAD
      This is supposedly made in america. The packing is horrible. The seat is scratched in multiple places especially where the top meet the bottom. The lid is scratched. What a mess. Will return to HD tomorrow. WHAT A WASTE OF TIME.
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        1 found this review helpful
        The Product is horrible, I wanted Bemis Toilet seat since they have better quality, but they did not make it in Black
        My husband went back and puchased washers and screws that would not strip and kept the seat from rocking and finally was able to fasten the seat to the toilet. Why Kohler makes a nice toilet and horribly cheap seats that break the tabs and strip the screws on the seat everytime you time you try to fasten is beyond me.
        by
        • Pro
        • Verified Purchase
        4 found this review helpful
        love the new toilet seat
        love the new seat, color was perfect, comfortable, the easiest to install, and stays put, came quickly. I just love it.
        by
        • Verified Purchase
        • Recommended
        matches our B/R decor; item itself is a little flimsy.
        easy to install; some flimsy, bends more than it should when you sit on it. Good enough for the time being.
        by
        • DIY
        • Verified Purchase
        1 found this review helpful
        Works great
        Very comfortable for #2. Easily adjusted for #1. Not the greatest quality, but definitely great for the cost. Not as cheap as others. Top brand.
        by
        • Pro
        • Verified Purchase
        • Recommended
        Showing 1-30 of 35 reviews