Customer Reviews for Delta Ashlyn 1-Handle Tub Filler Trim Kit in Chrome (Valve Not Included)

Hi Brown,

Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet model T14164-BL did not meet your expectations and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future.

Best Regards,
Tim
Digital Communications Specialist

Hi PS777,

Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet model T14164-BL did not meet your expectations and understand how frustrating this can be. Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance. Non-metallic products are beneficial in that they do not rust or corrode and help prevent heat transfer. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.

Best Regards,
Tim
Digital Communications Specialist

Hello. Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future. Best Regards, Tim

Hello janakamarie. Thank you for taking the time to leave us your review. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. The tub spout included with this tub only trim kit does not include a diverter. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. We hope to better serve you in the future.

Best regards, Bryan

Hello. Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. Your feedback is important to us, as it helps us refine our products and services.

Best regards, Bryan

Hi, Dappareggae.

Thank you for taking the time to write a review Delta Monitor T14164-RB Tub Trim Kit. I am sorry to hear that you are not 100% satisfied with the unit. We do appreciate your feedback. Feedback like yours helps us to become a better company and help us to make updates and modifications to our faucets in the future. Please know that all of our products undergo rigorous tests to ensure long-lasting use and are made with high-grade materials. Please feel free to call, email, or message us on social.

Best regards, Rosanna
Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

Hi, We appreciate the feedback on the Delta faucet. There should be no issue with the finish if properly cleaned. Here is some basic cleaning and care information: Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains and calcium build up may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward. Also take care to protect surfaces that may be damaged by vinegar. The white vinegar can stain porous stones like granite, limestone and marble. You can also use a cleaner called " bar keepers friend" which works very well with removing water spots. If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: 409, Fantastic, or Windex, when used according to the manufacturers' instructions for use. Avoid using the following which can damage your finish: Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub and Tile Cleaner, Lime Away and Soft Scrub. Please reach out to our customer service department if you have any questions.

Hello Yankeeman,

Thank you for the review. I am glad to hear you enjoy the style of this Delta Shower. We would agree that, without previous experience with soldering, it is recommended to consult with a professional. If the trim is being updated on a similar Delta tub spout that uses the same brass adapter (RP12307), then installing this trim kit should be fairly simple.

https://www.deltafaucet.com/parts-product-detail?modelNumber=RP12307

Best regards,
Edward

Hi Mend, I'm sorry for any confusion! This trim is intended for a tub only application. The diverter tub spout for this collection is part number RP77091. This is included with the model 14464. I will follow up with you via email for further help! Best regards, Jon

Hello pb,

I am sorry to hear that you are not satisfied with this Delta tub unit and I will be more than happy to help. We use plastic parts in many of our products because plastic does not corrode like metal can. I will be sending you an email to further discuss your issue.

Best Regards,
Justin