Great Door & Enclosure, Excellent Customer Service
We bought this door and a shower enclosure for two bathroom remodels. It's taken me 1 1/2 years to write this review, but we are still very satisfied with our purchase.The product looks great in both bathrooms and if we were to do another remodel, DreamLine would be the first place we look.
Their customer service was second to none. When our contractor opened the box for the shower enclosure he noticed one of the panels was broken and another panel scratched. While away on vacation we contacted Dreamline and the agent immediately scheduled another enclosure to be sent our way. Later we noticed the tub-door seal was bent and the door would not close properly. This was due to improper installation by the contractor. We called for a replacement, we were charged, but the piece came quickly. When it arrived we noticed the packaging had been bent and subsequently bent the seal. I called customer service and once again a piece was sent immediately.
We love our choice of these products and they still look great 1 1/2 years later, but we are most impressed with the customer service we received!
by
Recommended
Customer review from DreamLine.com
Mar 31, 2021
It’s beautiful in my new shower!...
It’s beautiful in my new shower!
by
Verified Purchase
Apr 2, 2020
It’s prefect for our Kohler 5.5’ Archer tub! Great look...
It’s prefect for our Kohler 5.5’ Archer tub! Great look & quality, we are very happy with them
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Verified Purchase
May 21, 2019
excellent product...
excellent product
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Verified Purchase
Mar 30, 2019
Great Product
Bought and installed this myself. Wasn't any more difficult than a typical shower door product--if you can drill straight, caulk and level, you shouldn't have any issues.
They suggest drilling into the tub, but you can also just caulk the panels down which is what I did. Seems secure enough.
Only complaint I have is that there is no "stop" for the door to close against, so it swings a ways into the tub. You need to manually align it with the tub when you close it. It will stay there (if you've mounted it square and level), but nothing is holding it in the closed position. They should have designed the hinges to have a stop/hold at the closed position.
Also the picture online must be for a longer tub install--the opening is much smaller than shown, for a 58-60" standard enclosure. Don't find much splash passes through the opening with even a normal showerhead (i.e. not a rainshower head as shown in the picture).
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Recommended
Customer review from homedepot.ca
Dec 30, 2018
It has style!
The style and looks of door sold us. Happy we did buy it! We have had to replace
parts since and worked with customer service, they were great to deal with. We recommend it.
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Verified Purchase
Recommended
Customer review from DreamLine.com
Jan 17, 2018
Love this door!
After many years of being unhappy with the multiple bathtub doors we have had, this door is a pleasure. It looks fantastic, easy to clean and install. Finally, no more ugly doors.
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Recommended
Customer review from DreamLine.com
May 29, 2017
Beautiful finish!!!
Looked everywhere here in Montreal. Couldn't find anything I liked. Until I came upon these doors! They are absolutely beautiful!!!!
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Verified Purchase
Recommended
Customer review from DreamLine.com
May 28, 2017
great door
We have been living with our door for a couple of months and are very happy with it. It has a quality look and feel, and functions very well.
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Verified Purchase
Recommended
Customer review from DreamLine.com
Mar 28, 2017
Good product
Good product
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Verified Purchase
Recommended
Sep 21, 2016
Happy customeer
seamless transaction, easy installation, no problems
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Verified Purchase
Recommended
Customer review from DreamLine.com
Aug 28, 2016
Very good product
Very happy, easy to install, very good product for bathroom remodel
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Verified Purchase
Recommended
Customer review from DreamLine.com
Aug 27, 2016
Shower door
I replaced the bath walls and shower door. The 1/2 framed door has clean lines, easy to enter and exit the bath, great choice over my old shower door. I hired an installer.
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Verified Purchase
Recommended
Customer review from DreamLine.com
Aug 20, 2016
Looking good
Pros; Great style and design, instructions adequate, I'm pleased. I created a problem and Dreamline solved it! Cons; Glass had a film on it that took a lot of elbow grease to remove.