Comfortable desk for my home office! The service was excellent.
Comfortable desk for my home office!
The service was excellent.
by
Verified Purchase
Recommended
Feb 21, 2017
I absolutely Love this desk. I got this desk because I needed something wide enough to fit 2 27" ...
I absolutely Love this desk. I got this desk because I needed something wide enough to fit 2 27" monitors and a huge tower desktop, as well as a printer. I also prefer my keyboard on the desk opposed to the little pull out shelf under the desk for keyboard that other desk have. So the extra desk space in from of the monitors are great. When I say it's a perfect fit, it's perfect. I'll add a picture so you can get an idea of how wide and sturdy it is. The instructions were easy enough to read and just easy to put together. I had a drill which I'm sure made it 10 times faster. All together, it took about am hour or so. I did need help from my husband to stand it up and flip it over though. I will honestly say that the packaging wasn't that great, but I think it has more to do with the UPS then the actual company. There were large pieces of styrofoam that looked like it took most of the blow of being tossed around by ups. You will need a vacuum at least for clean up after. They desk was in perfect condition though.
by
Recommended
2 found this review helpful
Apr 10, 2018
We are still waiting to assemble to desk as parts...
We are still waiting to assemble to desk as parts were broken in the first shipment and second shipment. Our fingers are crossed for the 3rd shipment in 10-14 days.
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Response from Heartland Cabinetry RepApr 11, 2018
Hi Janelle, We thank you for bringing this to our attention. We are very sorry to hear about the experience you had with our Princeton Espresso Desk. All reviews are shared with our product development and quality control departments in an effort to improve the overall consumer experience moving forward.
Verified Purchase
Apr 4, 2018
Two weeks after delivery, and still unassembled, awaiting second replacement...
Two weeks after delivery, and still unassembled, awaiting second replacement part order. Delivered w/ broken piece, first replacement received was for wrong model.
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Response from Heartland Cabinetry RepApr 5, 2018
Hi William, We thank you for bringing this to our attention. We are very sorry to hear about the experience you had with our Princeton Desk. All reviews are shared with our product development and quality control departments in an effort to improve the overall consumer experience moving forward. If this is still an issue, we would like the opportunity to rectify the situation. Please contact our customer service team at your convenience. We can be reached at 1-800-489-3351 and are available 9:00 am to 5:00 pm (Central time) - Monday through Friday. We look forward to hearing from you.
Verified Purchase
Apr 3, 2018
A truly excellent and large desk....
A truly excellent and large desk.
by
Verified Purchase
Mar 27, 2018
Was not bad putting together, a couple of pieces were dented. Product is very functional for me a...
Was not bad putting together, a couple of pieces were dented. Product is very functional for me and works in the small room that I have it in.
by
Verified Purchase
Recommended
Feb 20, 2018
This is exactly what I wanted. Fits 3-27 inch...
This is exactly what I wanted. Fits 3-27 inch monitors and plenty of room afterwards. A piece came broken and the manufacturer replaced it immediately.
by
Verified Purchase
Nov 24, 2017
the boxes were torn
one desk was missing pieces and instructions...
the boxes were torn
one desk was missing pieces and instructions and the other desk had a piece that was cracked
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Response from Heartland Cabinetry RepJan 4, 2018
Hi Joel, We apologize that you are not completely satisfied with your Princeton Desk and appreciate the time you took to provide feedback. All reviews are shared with our product development and quality control departments in an effort to improve the overall consumer experience moving forward. If you are in need of replacement parts, please give us a call. We can be reached at 1-800-489-3351 and are available 9:00 am to 5:00 pm (Central time) - Monday through Friday. We look forward to hearing from you.
Verified Purchase
Oct 25, 2017
1 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Oct 12, 2017
It was bigger than we were planning on it to...
It was bigger than we were planning on it to be for the way we wanted it in the room but we just needed to move some things around. It is sturdy, has a ton of space, its perfect!
by
Verified Purchase
Sep 20, 2017
Wrong picture to order online , please put there actual...
Wrong picture to order online , please put there actual picture as item in real
by
Verified Purchase
Aug 29, 2017
The desk was perfect (where it wasn't damaged) shipping was...
The desk was perfect (where it wasn't damaged) shipping was awful, buyer beware home-depot is not careful with transportation.
by
Verified Purchase
Aug 23, 2017
1 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 22, 2017
Your desk was broken into pieces upon delivery. It was...
Your desk was broken into pieces upon delivery. It was not packed adequately. That is where you dropped the ball, packing. I tried but will never request shipment a second time unless you train them how to pack furniture.
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Response from DorelCustomerSupportMar 15, 2019
We apologize you are unsatisfied with your purchase and would like to address your concerns. Our goal is to meet or exceed every consumers' expectations and strive to continue to do so in the future. Please give our Consumer Service team a call at 1-800-489-3351 Monday through Friday 9:00 a.m. to 5:00 p.m. CST if you have any issues that need to be resolved. Thank you.
Verified Purchase
Aug 22, 2017
The desk is NOT as shown - it's an L-shaped desk with no drawers and no hutch - those are extra. ...
The desk is NOT as shown - it's an L-shaped desk with no drawers and no hutch - those are extra. Otherwise it's fine.
by
Verified Purchase
Apr 28, 2017
I love this desk. It has all the space that I needed to be productive and fits nicely in my small...
I love this desk. It has all the space that I needed to be productive and fits nicely in my small study. It was easy to put together though does require two people to lift the top part into place. Packaging was a bit thin so check for possible shipping damage. Mine was fine even thought the pieces shifted during shipping. Great desk for the price.
by
Verified Purchase
Recommended
Apr 7, 2017
Product came in on time to my house. You have to read the steps very carefully and make sure the ...
Product came in on time to my house. You have to read the steps very carefully and make sure the pieces are turned the right way while assembling, directions were clear just take your time with it. I have 3 monitors and still have plenty of room on the desk. I was concerned when the product arrived b.c the box was kind of torn up. Once i got all the pieces out it was simple. Separate the pieces first and then start. Great desk.
by
Verified Purchase
Recommended
Mar 19, 2017
Easy to assemble. The quality is definitely what you pay...
Easy to assemble. The quality is definitely what you pay for. Lots of scratches on the surface.