I was on my third summer using my trimmer. The trimmer probably had about 10 hours of use per summer. I was using for the first time this summer and it had been running for about an hour and half when the silver encasement cracked and a couple of pieces of the encasement fell off.
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Response from CSDec 3, 2020
Hello Stubblefield. We're sorry to hear you haven't been satisfied with your Troy-Bilt equipment. We do take our customers' opinions very seriously and the feedback we receive helps us build better products. If you’d like to discuss your experience with us, you can give us a call at 1(800) 828-5500 and mention your case number 06223176 so we can help. Thank you very much.
Customer review from troybilt.com
Jul 10, 2018
FANTASTIC !!! BETTER THAN I IMAGINED & EXPECTED !
I purchased the TrimmerPlus hedge trimmer and I simply love it !
I can [ now ] complete my yard work like a professional landscaper in very little time.
Excellent product !!!
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Recommended
Customer review from troybilt.com
Sep 20, 2023
Just what I needed.
I like having the ability to just swap the end of my trimmer and keep going. It cuts much thicker items than my smaller electric unit, and as it’s new, is very sharp teeth also. It’s angle adjustability is a very nice feature. I really like this unit. Will be investing in the company’s blower attachment in the future again for the convenience.
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Verified Purchase
Recommended
Customer review from homedepot.ca
Aug 9, 2023
Good value
After trimming 300' of cedar hedge I can say it's well worth the money. The ability to angle the blade makes it possible to trim while standing in awkward positions, such as near ditches, trees, etc. I was also able to finally trim over onto the other side of the hedge which is otherwise not accessible.
On the downside, the fabrication of the blades is very flimsy, I bent them by simply placing the unit on an angles surface, luckily, flimsy means it straightens out without much force. Also to consider, you MUST open the gear unit to add grease or the unit will melt. I added as much bearing grease as I could with great results.
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Verified Purchase
Recommended
Customer review from homedepot.ca
Jun 1, 2023
Does the job
(This review was collected as part of a promotion.) It does what I want it to do. Makes trimming bushes much easier
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Recommended
Customer review from cubcadet.ca
Jun 25, 2021
Not really sure why but after 20 minutes of use first time out of box, it jammed up and would not...
Not really sure why but after 20 minutes of use first time out of box, it jammed up and would not cut. I took it back and got another kind of clipper Didn't trust it.
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DIY
Verified Purchase
Jun 15, 2021
great hedge trimmer
[This review was collected as part of a promotion.] great attachment. easy to change, super sharp cuts hedges and ivy with ease
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Verified Purchase
Recommended
Customer review from troybilt.com
May 9, 2021
Sucks
[This review was collected as part of a promotion.] Dint get it i guess this is no longer being sold and i got my money back from them but i want the tool not my money
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Response from CSMay 12, 2021
Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for any inconvenience this may have caused. If you would like to discuss this problem further, please contact us at 1-800-269-6215 and mention Case # 06730485.
Verified Purchase
Customer review from cubcadet.com
Apr 27, 2021
Easy Hedge Trimmer
[This review was collected as part of a promotion.] Easy to use, I’ve trimmed thorn bushes I’ve never been able to!
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Verified Purchase
Customer review from troybilt.com
Jan 25, 2021
Heavy Duty
[This review was collected as part of a promotion.] Worked well on thick oleander. Dead brush went quick. Great attachment to my weeder.
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Verified Purchase
Recommended
Customer review from troybilt.com
Aug 12, 2020
Broke after an hour
The hedge attachment started smoking and broke after roughly an hour of use. Complete piece of garbage. Don't buy it.
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Response from CSDec 1, 2020
We’re very sorry to hear that you’ve had trouble with your Troy-Bilt equipment. We spend countless hours testing our TrimmerPlus Attachment's to ensure we deliver you a reliable product, so we appreciate you letting us know about this problem. We’d like the opportunity to discuss this further with you. Please give us a call at 1(800) 828-5500 at your earliest convenience and mention your case number 06208540 so we can make this right. Thank you!
Customer review from troybilt.com
Jan 18, 2020
Works like a charm
[This review was collected as part of a promotion.] I bought this to replace a new one that just wasn't cutting right. I purchased this Troybilt trimmer and it works like a knife through butter!
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Recommended
Customer review from troybilt.com
Jan 15, 2020
Great features
[This review was collected as part of a promotion.] I bought this a year ago. It is still working great.
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Recommended
Customer review from troybilt.com
Jan 12, 2020
Great trimmer!
[This review was collected as part of a promotion.] Bought this two years ago. I didn’t think I necessarily needed this until the HOA Police came by
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Recommended
Customer review from troybilt.com
Jan 11, 2020
GREAT FEATURES
[This review was collected as part of a promotion.] This product is amazing. I am so happy I purchased it.
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Customer review from troybilt.com
Jan 9, 2020
cuts bushes with out jamming.
[This review was collected as part of a promotion.] I used this trimmer for 2 years with out any problems
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Recommended
Customer review from troybilt.com
Jan 8, 2020
Good quality
[This review was collected as part of a promotion.] I use this for the extra reach it gives me. Also like the adjustable head.
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Recommended
Customer review from troybilt.com
Jan 7, 2020
Great tools
[This review was collected as part of a promotion.] I have purchased aLotta tribal equipment and they all are great and useful
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Recommended
Customer review from troybilt.com
Jan 7, 2020
Helps keep a half mile of hedge under control
[This review was collected as part of a promotion.] Had this for several years now. It has out lasted three (3) electric units that my wife uses in "her" yard.
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Recommended
Customer review from troybilt.com
Jan 7, 2020
Great Addition
[This review was collected as part of a promotion.] When I purchased this trimmer I was expecting it to be temporary, 2 years later in high volume use it’s still going. Line and Sharpen
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Recommended
Customer review from troybilt.com
Jan 6, 2020
Thanks Santa Clause
[This review was collected as part of a promotion.] Got this for Christmas, I’m happy to report this is Easy to use!
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Recommended
Customer review from troybilt.com
Jan 5, 2020
Great cutting teeth.
[This review was collected as part of a promotion.] Bought this last week,it does the job fast,clean,and stays sharp thru numerous shrubs.and small trees.
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Recommended
Customer review from troybilt.com
Dec 31, 2019
Great add-on
[This review was collected as part of a promotion.] My husband bought this. He says it is a great addition It works great.
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Recommended
Customer review from troybilt.com
Dec 27, 2019
Great product
[This review was collected as part of a promotion.] My dad got this awesome equipment would highly recommend this
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Recommended
Customer review from troybilt.com
Dec 2, 2019
Works Great
[This review was collected as part of a promotion.] I like it a lot my friends - get one soon before they are gone
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Recommended
Customer review from troybilt.com
Nov 28, 2019
Sturdy
[This review was collected as part of a promotion.] Nice to get branches off trees. I would purchase this agtain.
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Recommended
Customer review from troybilt.com
Nov 17, 2019
works great!
[This review was collected as part of a promotion.] this trimmer is amazing and definitely gets the job done.
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Recommended
Customer review from troybilt.com
Nov 5, 2019
Great product
[This review was collected as part of a promotion.] This hedge trimmer preforms great. It was very well made
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Recommended
Customer review from troybilt.com
Nov 4, 2019
plenty of cutting power
[This review was collected as part of a promotion.] I bought this to trim back an old hedge, it made it a breeze.
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Recommended
Customer review from troybilt.com
Oct 30, 2019
Handles Well
[This review was collected as part of a promotion.] Had this forever and use it a lot - Runs great like I just bought it