I wasted my money on 2 of these flush handles and strongly recommend AGAINST buying it. The produ...
I wasted my money on 2 of these flush handles and strongly recommend AGAINST buying it. The product is poorly designed and both of mine broke at the same place. See the attached photo. They both lasted approximately 2 months each. Terrible product!
by
Response from DancoSupportNov 30, 2018
Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
1 found this review helpful
Nov 14, 2016
ok, so yes it works but only a couple months later, it broke. Made of cheap plastic that should h...
ok, so yes it works but only a couple months later, it broke. Made of cheap plastic that should have lasted much longer. I guess they don't test their products.
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Response from DancoSupportNov 18, 2016
Thank you for choosing Danco products. We apologize for the inconvenience you have experienced. Our products go through a rigorous testing process. This is not typical a typical performance of this product. We know it can be frustrating when a product does not perform as it was intended. If you could please contact our excellent Product Support Team at 1-800-523-5135 (select option 2) we would be happy to provide a replacement.
2 found this review helpful
Jan 5, 2022
by
Nov 26, 2020
Very easy to install. Like the curved handle.
Very easy to install. Like the curved handle.
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Verified Purchase
Recommended
Apr 30, 2020
This is the only Tank Lever that actually worked with my toilet.
This is the only Tank Lever that actually worked with my toilet.
by
Verified Purchase
Recommended
Jul 31, 2019
2 Star Review
Rating provided by a verified purchaser
by
Response from DancoSupportSep 18, 2019
Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
Verified Purchase
Jan 16, 2018
Worked great...
Worked great
by
Verified Purchase
Oct 31, 2014
Did the job and easy to use.
Did what I needed it to and was easy to install. Would buy again.
by
Recommended
Oct 20, 2014
terrible
you have to adjust it all the time, it doesn't fit right
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Response from DancoSupportApr 30, 2019
Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
DIY
Oct 19, 2014
broke during installation!
the metal arm broke when adjusting for my toilet. Spend a couple of bucks more and get something better
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Response from DancoSupportNov 30, 2018
Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
1 found this review helpful
Sep 30, 2014
Does not fit my toilet tank which has the lever on the side and curved
The "universal" lever does not fit properly on the side of the toilet tank. I returned it to the store for a refund. It wasted my time.
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Response from DancoSupportMay 1, 2019
Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
DIY
Verified Purchase
1 found this review helpful
Sep 2, 2014
Flushed and done
As advertised, worked great, easy to install in less than 5 minutes.
by
Response from DancoSupportMay 1, 2019
Thank you so much for your feedback. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
Pro
Verified Purchase
Recommended
Jul 22, 2014
Good product overall
Anyone can install this toilet tank handle with minimal effort. It fits a variety of toilets and is made well. A good product overall.
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Response from DancoSupportMay 1, 2019
Thank you so much for your feedback. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
Pro
Verified Purchase
Recommended
May 7, 2014
Great Item
Great Item and easy to install. This item seems durable.
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Response from DancoSupportJan 4, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
DIY
Recommended
Jan 14, 2014
Junk
Handle within a month has already split from the main body.
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Response from DancoSupportApr 30, 2019
Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
DIY
Verified Purchase
Jan 8, 2014
Looks great, fits, and super easy to install
The tank lever was extremely easy to install. The Associate who assisted me was very helpful in choosing the correct lever to fit. ( I brought my old one to help with matching the right one.)
by
Response from DancoSupportJan 4, 2020
Thank you so much for reaching out to us and providing your feedback. We look forward to hearing from our customers on how their experience was. We’re happy to hear that we were able to meet your expectations!
DIY
Verified Purchase
Recommended
Oct 1, 2013
Plastic parts and a real cheap feel
Proof you don't always get what you pay for. This item has a real cheap plastic feel and why put a screw down inside the toilet to tighten the assembly to the side if the parts slide apart anyway. One of the most expensive replacements on the shelf and it's simply poor quality.
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Response from DancoSupportNov 29, 2018
Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.