Hello Chunkyblewtuna and thank you for the feedback you posted on the Home Depot website. We are very sorry to hear of the difficulty that you experienced with your Moen 72 in. Adjustable Straight Decorative Tension Shower Rod in Brushed Nickel. What you described is not consistent with the quality we strive to provide time. As the original purchaser of the Moen 72 in. Adjustable Straight Decorative Tension Shower Rod in Brushed Nickel, you can contact Moen directly under the product lifetime limited warranty. Our product specialists would be delighted to work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.