The floor is very squeaky and sticky. Never had this issue with regular formula. Now I have a whole bottle I can’t use.
by
Customer review from bona.com
Oct 25, 2021
Great product!
This product was recommended by our hard wood installers. It is the best product we have used so far. It leaves the floor shinny, clean and beautiful. This is the second time I am buying this product fr our vinyl floor. Excellent product!
by
Recommended
Customer review from bona.com
Oct 3, 2021
Doesn’t clean and leaves a film.
I used the product for a while but recently felt my floors seemed extremely sticky. I tried to mop several times again with the product and it got worse. I had to use water, white vinegar, baking soda, and DAWN to get the film/sticky off. I spend 5 and a half hours cleaning my floors and getting a weird film in the mop bucket. I then had to go back with a towel and mop again with the towel and the towels came out DARK BROWN. I don’t think this product has been cleaning my floors at all. Very disappointed in the product.
by
Response from Customer Care CenterOct 7, 2021
We greatly appreciate your time and feedback. Bona does take the comments of our customers to heart, and your experience has been relayed to the Bona Team.
Please accept our apologies for any inconvenience you have experienced. Thank you for buying Bona floor care products. We appreciate your business.
Best regards,
Customer Care Center
Customer review from bona.com
May 8, 2020
BONA uses 2015 old data to assess safety?
Here is the response for my concern w/ the toxic ingredients you are using in Bona. Bona appears to be using 2015 outdated info from the US EPA website. It's too bad that you cannot consult environmental health scientists who specialize in toxicity of cleaning chemicals, who would be more updated on the studies since 2015.
Your review got our attention —
PASE,
Thanks for your contribution. We hope our response helps.
Read the full thread
Thanks again,
Bona
Response from Bona · Call Center:
Hello,
Thank you for reaching out. Our Research and Development Team strives to use ingredients that are safer. We formulate with ingredients listed on the US EPA’s Safer Choice Ingredients List as much as possible. Butoxypropanol (CAS# 5131-66-8) as listed on our website is on the US EPA’s Safer Choice Ingredients List.
Best regards,
Bona Customer Care Center
by
Customer review from bona.com
May 1, 2020
Bona is great
So happy I bought this product works the best. Received a free sample and that s what set my mind to get this cleaning system. I have all wood floors that look great
by
Verified Purchase
Recommended
Customer review from bona.com
Dec 15, 2019
Great product!
I have use this for twenty years and it is a wonderful product!
by
Verified Purchase
Recommended
Customer review from bona.com
Oct 20, 2019
Not what I had in mind
I received a complimentary starter kit recently when I had my hardwood floors refinished so I gave it a try. Where the light hit the floor, I noticed what looked like greasy spots that were left behind in places. I sprayed again and went over the spots several times with the pad system but the spots were still there. I just don’t think this product cleans like it should. Won’t be using it again. The mop and pad are fine but the cleaner didn’t clean my floor at all.
by
Response from Call CenterOct 21, 2019
Hello,
We are sorry to hear you are dissatisfied with our cleaners. If you would like to troubleshoot with us regarding any problems you are having, please call us at 877-289-2662 Monday-Friday 8:00 am - 4:00 pm MST. We would be happy to help you.
Best regards,
Bona Customer Care Center
Customer review from bona.com
Apr 7, 2015
Excellent for cleaning up after our pets!
One of our cats has a condition that makes him sneeze A LOT. It doesn't come off the hardwood floors with regular cleaner, but it does with this product. Really great and I know that it is safe for them.