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Customer Reviews for Feather River Doors 63.5 in.x81.625in.Lakewood Brass Center Arch Lt Stained Medium Oak Left-Hand Fiberglass Prehung Front Door w/Sidelites

Internet #202959936

Model #321401-3A5

Store SKU #1000101880

Customer Reviews

  • 3.3
    out of 8 reviews
  • 50% recommend this product
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Showing 1-8 of 8 reviews
It is a Beautiful Door.
It is a Beautiful Door.
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Response from Feather River Cust ServJan 16, 2018
Thanks for the 5 Star Review and comment. We hope you enjoy your new Lakewood Center Arch Door and Sidelites. Feather River Customer Service FeatherRiverDoor
  • Verified Purchase
  • Recommended
Pealing Primer
Four years ago we purchased a Feather River door from Home Depot. As soon as the weather allowed, the door, sidelights, frame and jambs were coated with polyurethane. The doors and sidelights are still beautiful The jambs however are pealing. The factory applied primer is pealing and cracking. Feather River is denying any liability and Home Depot is following their example. Their supplier is more important than their customer. They are saying it is my problem because I applied polyurethane in place of paint. Buyer beware. They do not honor their warranty of ten years on the jambs.
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  • DIY
14 found this review helpful
Beautiful door
This door was special order. It came in before the date it said it would. Well constructed and stayed square on installation. Gotten many compliments on the beauty of this door.
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    • Recommended
    1 found this review helpful
    Not infirmed
    Purchased the door because I love the fact that it was maintenance free- not true you need to seal. I was never told this and the door started to peel. So the company replaced the door but now the color doesn't match the sidelights. I also have a issue with the bottom seal it needs to be replaced for the second time. The door looked beautiful when first installed but not happy now. Also you are not given any information on what you to use to seal the door.
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    Response from Feather River Cust ServNov 17, 2015
    Our warranty is a Limited Lifetime with 2 Year Finish Warranty. This is not a maintence free door, pre-stained doors require that you apply a polyurethane top coat with uv inhibitors every 2-3 years to protect the stain finish. This is stated in our Installation Instructions/Care & Maintenance/and Warranty which comes with every door unit. Any primed wood components- jamb/brickmold need to be painted within 2 weeks of installation and need to be properly maintained as with any other product exposed to the elements.(Painted and caulked) FeatherRiverDoor
      9 found this review helpful
      Certainly not thermal..Cold radiats through.door..No storm door available...
      Door allows coold to radiats through..Thermal glass,I think not..Now must try and find storm door..
      by
      • DIY
      14 found this review helpful
      Very nice door; great buy!
      Door arrived prompt, well packaged and in perfect condition. Love the looks of it even more now that it is installed.
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      • Verified Purchase
      • Recommended
      15 found this review helpful
      nice door
      good quality door , fair for price , just need to stain the frame with same oak color , need good handi man to intall
      by
      • Pro
      • Recommended
      11 found this review helpful
      Horrible experience! Shipped to my home and I had to leave work to meet the driver !
      Horrible experience from shipping to installation! Door completely out of square, opens and closes horribly more work to fix a brand new door that's $2000!! I shoulda kept my old one in! Definatley not recommend !
      by
      • Pro
      • Verified Purchase
      16 found this review helpful
      Showing 1-8 of 8 reviews