Hello Dan, thank you for providing your feedback and letting us know about the issue. This is certainly something that we did not expect to occur, and we are sorry for the inconvenience. This is designed to convert two grounded outlets into six, so as long as you are using a standard dual outlet, grounded receptacle, this should have worked. We are committed to making this right and we hope that you will give us an opportunity to discuss your unsatisfactory experience with our product. Please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 548713, so that we can resolve your issue promptly. Thank you and have a great day!