Hi JoeHell75,
Thank you for sharing your experience. We're sorry for the trouble you've had with this grill. If you are not able to resolve your issue through Home Depot, please feel free to contact our customer service directly at cs@brinkmann.net or 1-800-527-0717. Please let us know if there is anything we can do to help.
Sincerely, Tiffany, The Brinkmann Team