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Customer Reviews for MasterCool 5000 CFM 115-Volt 2-Speed Side-Draft Wall/Roof 12 in. Media Evaporative Cooler for 1650 sq. ft. (with Motor)

Internet #203398141

Model #AS1C5112

Store SKU #1000067608

Customer Reviews

  • 4.7
    out of 10 reviews
  • 100% recommend this product
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Showing 1-10 of 10 reviews
Before buying the Mastercool 5000 I investigated refrigerated air conditioner systems but cost wa...
Before buying the Mastercool 5000 I investigated refrigerated air conditioner systems but cost was more than triple, and the swamp coolers I have had for many years were ok, but cooling was marginal, noisy and required regular maintenance. In my climate evaporative cooling works well so I decided on the Mastercool. It was higher price, but seems much more efficient, came with a thermostat and was able to quietly cool my house quickly on low speed. (And PNM the local electric company offered $250 rebate). Tb in abq
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Response from EssickAirProductsOct 4, 2019
Hello, TbAbq! Thanks for taking the time to give us your feedback! We are so glad that you love your Mastercool! Melissa, Champion Cooler.
  • Verified Purchase
  • Recommended
Best cooler I have ever had...
Best cooler I have ever had
by
  • Verified Purchase
Great unit and easy to instal.
Great unit and easy to instal.
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Response from EssickAirProductsJun 14, 2019
Captain, thank you for taking the time to review our product. We greatly appreciate the 5 star review! Thank you, Tammie / Champion Cooler
  • Verified Purchase
  • Recommended
Was received with damage. The box was not damaged...
Was received with damage. The box was not damaged so it obviously was boxed and shipped that way.Very poor quality control.
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Response from EssickAirProductsMay 22, 2018
Hi, Richard. Thank you for letting us know about your experience. We'd like to find out more details and run through some quick troubleshooting to make sure the unit is working correctly, or explore warranty options. Please give our Customer Service Team a call at 800-643-8341 during office hours (Monday through Friday, 7:00 am - 5:30 pm CST). Thanks. - Sydney, Essick Air Products
  • Verified Purchase
1 found this review helpful
Amazing Cooler
This is an amazing evaporative cooler! I wish I had purchased one year ago. A lot of thought went into its design, it runs quietly and automatically adjusts it speed or turns off as temperature conditions change. No more old school selector switch you forget to adjust that runs the motor full load day and night using a lot more energy. I don't have to climb on the roof to clean out the moss and stinky swamp gunk that often occurs at the worst of times in the old style coolers. This system is self cleaning by pumping out old water before it can turn. To add life to the MasterCool cooling media I installed a dedicated small 10,000 grain RV water softener. Neat, Neat setup!
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Response from THD-CSJun 24, 2016
Dear Valued Home Depot Customer, we have reached out to the manufacturer and their reply is. "We are pleased to hear that your cooler is working well for you. Thank you for sharing your feedback.
  • DIY
  • Recommended
3 found this review helpful
Wouldn't purchase anything else!
I have had 2 Master Cool Evaporative coolers in two different homes and planning to purchase another for my new home. They are quiet, thank God they are quiet!! Sometimes got really chilly inside and needed to turn it down - that's a plus! easily maintained. You can use ceiling updrafts that pushes the air into your attic and also cools it down rather than open windows. If you have metal ducting throughout your home the Master Cool can be hooked up to the metal ducting and run through the house just like central air, coming out the open vents in your floors or walls in each room. Considering the price of a new central air and the cost of running one. The Master Cool is the better buy! Dropped my power bill to 1/3 of the cost it was! And they last! At the time, I was living in the high desert of So CA. Now in the High Desert of ID.
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  • DIY
  • Recommended
4 found this review helpful
excellent cooler
This cooler is a step up from our previous Mastercool. The 12 inch media makes a noticeable difference. If it lasts 25 years like the first one, it will probably be the last cooler I'll ever buy!
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  • DIY
  • Verified Purchase
  • Recommended
2 found this review helpful
Substantial
Well engineered. Excellent air flow. It took two days to install but well worth the extra work needed over the cheap versions of plug-and-play coolers. The inner electronics are easy to access and very easy to understand the diagnostic tests of every aspect of the units functions. If I were to find any fault it would be in the shipping as sheet metal of any form is subject to small dings and dents. The company making the unit had packed it very well but the whims of physics and motion of transportation did cause some cosmetic damage, however I was able to fix it myself. Overall, an excellent cooler and it cools my 2400 square foot home with ease. I was going to originally purchase the 7000cfm but now I'm glad I did not as I would then have to open more windows to let in the 105 degree heat. A tip for installing is to use a cordless drill for the screws and place the screws in a container large enough so it will not blow away with the wind. Also, don't use much torque when reinstalling the panels and screws after completing the setup.
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  • DIY
  • Verified Purchase
  • Recommended
2 found this review helpful
12 years running and still working like new...
OK... So the price is high... I dont care what anybody says, until you've actually had one and used it like me you can never have a clue. Mine has a one hp motor in it a bit beefed up and a 11000 water pump. I used to live in the So. Cal high desert now Im back in the stockton Valley again and my garage willo have one and my house will have the newer one Im buying this week.
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  • Pro
  • Recommended
3 found this review helpful
Product and service exceeded expectations.
Arrived two days early. Installation was quick and easy. Cools home much better than the old one it replaced. Quiet operation. Very satisfied.
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Response from EssickAirProductsMay 29, 2019
We apologize for the delay in our response. We recently upgraded our online review monitoring system and we are just seeing many of these reviews for the first time. We realize it has been some time since your post, but we want to make sure we address all of our customers’ feedback. Thank you for the stars! Thank you, Tammie
  • Verified Purchase
  • Recommended
7 found this review helpful
Showing 1-10 of 10 reviews