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Customer Reviews for St. Paul 48.5 in. Stone Effects Backsplash in Sienna

Internet #204502571

Model #BSSE48COM-SI

  • Pairs best with the catalina 48 in vanity combo
  • Backsplash dimensions are 48.50 in. W x 3.50 in. H
  • Protects your wall from moisture, stains and water damage

Customer Reviews

  • 3.8
    out of 50 reviews
  • 73% recommend this product
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Showing 1-30 of 50 reviews
Product was no more and no less than I expected.
Matched perfectly with the vanity top. For the price of the vanity and the top the backsplash should have been included. Disappointed that backsplash had to be installed resting on top instead of slipping between wall and back vanity edge, which would have created an overhang of vanity top to front of cabinet instead of front edge of top flush with front of cabinet.
by
  • DIY
  • Verified Purchase
2 found this review helpful
Perfect match
One of the best attributes is that it exactly matches the color and pattern of the vanity top. Was able to obtain this through Home Depot online from the manufacturer of the vanity top, even though purchased separately. For anyone installing this I offer the following tips from my experiences: 1. Be certain you have the clearance BEHIND your faucet fixture to operate a drain stopper/pop-up with the backsplash installed, if you install the pop-up drain feature. My experience is that it is very tight. Do a quick dry-fit first. 2. The faucet set I purchased brought the end of the pop-up drain rod directly in contact with the backsplash, so I had a lot of adjusting in the under-sink area with the pop-up actuator, but it works. This is a powder room application so a pop-up drain is not a critical element of the installation. 3. Apply ample adhesive to the back and bottom of the backsplash, with special attention to the bottom of the backsplash where it contacts the vanity top. There is no room to work behind the faucet once the backsplash is in place, except to clear away any excess adhesive. Again, perfect match/fit for my application, YMMV.
by
  • DIY
  • Recommended
1 found this review helpful
Not a lot to review since simple stone rectangle but it works!
matches perfectly and looks great. Not sure why the vanity/sink didn't include the sku number on the box the way they did with the faucet.
by
  • DIY
  • Verified Purchase
  • Recommended
1 found this review helpful
31 inch stone effects back splash
Works perfectly with the St. Paul Classic vanity with Avalon top. Keep in mind the vanity has legs that may keep it from fitting flush against your wall if you have baseboards. I remedied this by installing my backsplash behind the counter with the counter butting up against it. Beautiful! I did not need the sidesplash because I placed the vanity about two inches from the side wall.
by
  • DIY
  • Verified Purchase
  • Recommended
1 found this review helpful
Was so glad you still had this backsplash available for this vanity installed quite a few years ago.
Was so glad you still had this backsplash available for this vanity installed quite a few years ago.
by
  • Verified Purchase
  • Recommended
It was the exact backsplash for my vanity I purchased...
It was the exact backsplash for my vanity I purchased 8 years ago from Home Depot and it was still available
by
  • Verified Purchase
Disappointed in the color. Online it looks much darker than it is. Disappointed there wasn't a b...
Disappointed in the color. Online it looks much darker than it is. Disappointed there wasn't a better colorselection to choose from U wanted gray or back cokr palet.
by
Response from Woodcrafters Home Products TeamOct 24, 2018
Hello Kevin,
Thank you kindly for your review of the 31 in. Stone Effects backsplash in Avalon. Although we can confirm that the Stone Effects collection, in general, is made to model after natural stone and, like natural stone, a variation in the pattern, color, and tone are possible and normal, we do want to sincerely apologize for the inconvenience. Please know that we truly appreciate your review and will be sure to use your feedback as a guide towards actively improving our products and customer experience.
Best Regards. WoodCrafters
  • Verified Purchase
I used this to replace an old window sill that was rotting in the bathroom above the shower. It m...
I used this to replace an old window sill that was rotting in the bathroom above the shower. It matches the vanity top, also purchased from Home Depot. It had to be trimmed to fit precisely, and fortunately this synthetic cuts (using a wet tile cutter) without cracking or breaking. It came out perfect and I'm glad this was available.
by
  • Verified Purchase
  • Recommended
I have ordered this product three times. The first one came in broken in two pieces, and I retur...
I have ordered this product three times. The first one came in broken in two pieces, and I returned it. Then I was told it was no longer in stock or being sold. When I opened an inquiry, it suddenly became available so I ordered again (because it matched the vanity I had already installed). The second one that came in was curved so it wouldn't sit flat against the wall or flat against the vanity surface. I returned it. I was just notified that the third one was delivered to my local store and I have not yet picked it up. To be continued...not too happy with this order or my recent appliance order (disaster).
by
Response from Woodcrafters Home Products TeamMay 11, 2018
Hello Vanity,
Thank you kindly for your review of the 48-1/2 in. Stone Effects backsplash in Sienna. We are so very sorry to read that you received not one, but two, defective pieces. Although we understand that you have yet to inspect your third order, please know that if ever you feel like what you are experiencing was due to a defect in the material or workmanship, we would like to ask that you reach out to our Customer Care team so that we may personally review your situation and explore your Limited Lifetime Warranty options. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that you also please add in your e-mail that you were directed to reach out to the team so that they are aware that this is a known issue. Nevertheless, please know that we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience.
Best Regards. WoodCrafters
  • Verified Purchase
The backsplash was as expected but the matching vanity top...
The backsplash was as expected but the matching vanity top that I also purchased at home Depot was not level. Appears to be sagging in the middle which creates a gap between the backsplash and vanity top.
by
Response from St. Paul TeamJan 5, 2018
Hello Carl,
Thank you for your review of the 48-1/2 in. Stone Effects Sienna backsplash. We are so sorry to read that although the splash matched your vanity top, it appears to have some sagging issues. If you have not already done so, and if ever you feel like what you are experiencing with your splash was due to a defect in the material or workmanship, our best recommendation would be for you to reach out to our Customer Care team so that we may review your Limited Lifetime Warranty options. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com. Nevertheless, we can assure you that we will be making note of your concerns as we are always looking for ways to better improve our products and customer experience.
Best Regards. WoodCrafters
  • Verified Purchase
Quick delivery and exactly what I needed. Thanks....
Quick delivery and exactly what I needed. Thanks.
by
  • Verified Purchase
It was libel but the gap between the backsplash and...
It was libel but the gap between the backsplash and the counter was wider at the end than in the middle making the caulk one wider in the middle. Both should have been level.
by
  • Verified Purchase
This was listed as an add-on to the vanity/sink I...
This was listed as an add-on to the vanity/sink I ordered. Three problems. The vanity countertop came with the back splashes (not listed in online description).Next, it doesn't actually fit the countertop in length. Last, it's not really a correct color match to what I got.
by
Response from THD-CSApr 5, 2017
Dear Valued Home Depot Customer, We are sorry to hear you had an unfavorable experience with the design of your 26.5 in. Stone Effects backsplash in a Bordeaux finish. We have tried to reach out to you but have not received a response. As a leading supplier of bath decor products sold around the world for more than 25 years, we can assure you that we support all of our products per our warranties. If you would like to request assistance, please do not hesitate to reach out to our Customer Service team via 1-800-235-7747. Sincerely, Woodcrafters Home Products
  • Verified Purchase
Always damaged
I ordered 3 different ones and the 1st two I got were not useable. The third was full of scratches but tied of waiting and when I got it home it was a different color. I took it back and will come up with a new idea not recommended.
by
Response from THD-CSFeb 1, 2017
Dear Valued Home Depot Customer, "We are sorry to hear you had an unfavorable experience with the quality of your 26.5 in. Stone Effects backsplash in Bordeaux. We have tried to reach out to you but have not received a response. As a leading supplier of bath decor products sold around the world for more than 25 years, we can assure you that we support all of our products per our warranties. If you would like to request assistance, please do not hesitate to reach out to our Customer Service team via 1-800-235-7747 for complete satisfaction with our product. Sincerely, Woodcrafters Home Products
    Still waiting
    it came broken in two in box. Was sent back by shipping company. Still no word from Home Depot
    by
    Response from THD-CSDec 2, 2015
    Dear Valued Home Depot Customer, "We are sorry to hear you had an unfavorable experience with the St. Paul 48 1/2 in. Stone Effects Backsplash in Sienna's packaging. We have tried to reach out to you but have not received a response. As a leading supplier of bath decor products sold around the world for more than 25 years, we can assure you that we support all of our products per our warranties. If you would like to request assistance, please do not hesitate to reach out to our Customer Service team via 1-800-235-7747 for complete satisfaction with our product. Sincerely, Woodcrafters Home Products
    • Verified Purchase
    bad design
    Also as other reviewers commented the back splash was broken when delivered to my home.The vanity top does not have any type of counter overhang so any water that drips down wets the vanity cabinet front, slowly damaging it. For a vanity over $500 (48 inch) it should have a better design and at least come with the back splash.
    by
      1 found this review helpful
      busted again
      this was the third time I purchased this item and it is the third time it arrived broken I give up
      by
      • DIY
      • Verified Purchase
      1 found this review helpful
      damaged
      i had ordered two back splashes at two different times both had to be returned because of damage i still don't have one sorry
      by
      • Verified Purchase
      1 found this review helpful
      Matches well.
      This product should be in stock with the matching vanity tops! Looks great and was easy to install.
      by
      • Pro
      • Recommended
      1 found this review helpful
      Exactly what we needed for vanity
      Very pleased with the way it actually looks with vanity top. Perfect fit.
      by
      • Verified Purchase
      • Recommended
      Bought this product to go with Catalina Vanity purchased at same time. This product was fine but the Catalina Vanity was not.
      This product was purchased as a backsplash for the Catalina Vanity. This product was fine, but the Catalina Vanity is poorly constructed, had several scratches, dings, the bottom shelf is warped and there was no stain applied to the whole right side of the vanity ( the side that faces my toilet). I would recommend the backsplashs, but stay away from the Catalina Vanity. It's better to pay more and get a quality product.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Perfect match
      Was glad the backsplash and sidesplash came back into stock. They are a perfect match to my St. Paul's vanity and can't believe how much of a difference it makes with them versus without.
      by
      • DIY
      • Verified Purchase
      • Recommended
      complete, easy to install good organizartion of porduct and instructions
      product was a bath vanity complete with sink top. Was complete and easy to install, good instructions. Not well satisfied with construction materials but was well made and excellent value
      by
      • DIY
      • Verified Purchase
      • Recommended
      Granite did not match
      I picked up the back splash from the store, which I had delivered to the store. I looked at the product at the store and thought it was dark at the store but brought it home. The piece was significantly darker than the granite on the vanity. Luckily one end was lighter than the other end so we made it work,
      by
      • DIY
      • Verified Purchase
      Good quality for price
      Nice looking...very happy with appearance and quality. Very easy to clean. Vanity doors close nicely. My brother in law installed it in a very short period of time....no problems with installation. Had a difficult time finding a small vanity for our powder room that I liked...this one was perfect in size as well as style!
      by
      • DIY
      • Verified Purchase
      • Recommended
      Great Product!
      Great Product, took a little to arrive to our house, however installation was easy. One concern would be the packaging because it was taped on to a cardboard box. It did not break or anything,.
      by
        • Recommended
        Great finishing touch!
        This backsplash was the perfect complement to our St. Paul vanity that we purchased at Home Depot. It really gave it a finished look & was easy to install.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Color doesn't match vanity
        Bought this after installing new vanity top combo. Color doesn't match, have to return it.
        by
        • Verified Purchase
        2 found this review helpful
        Terrible - not even close in color
        Very disappointed. I ordered the 16" side, together with the backsplash. The side matched perfectly with the vanity top. I had to return the backsplash as it is not even close to the same color family. The label said Bordeaux, but I received a taupe/sandstone colored piece. This will delay the finish of my project by at least a week....
        by
        • DIY
        • Verified Purchase
        Not bad but don't match up exactly
        The quality of the product is good and it's simple to install, but it doesn't exactly match up with the pattern on the sink. Not really surprising but given the price they should have standardized it better, or just included the back/side splashes with the sink so they matched well. Still looks good, though.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Showing 1-30 of 50 reviews

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