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Customer Reviews for St. Paul 4 in. Cultured Marble Vanity Top Sample in White Quartz

Internet #202190556

Model #CHAB44-WQ

Store SKU #1000692804

  • Vanity Top Sample dimensions are 4 in. W x 4 in. H x .25 in D
  • Coordinates with St. Paul Vanity Top in White Quartz
  • Match colors and decor before selecting a top for your bathroom

Customer Reviews

  • 2.6
    out of 13 reviews
  • 57% recommend this product
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Showing 1-13 of 13 reviews
Not happy
The vanity top came in defective and had a heck of a time getting it sent back.
by
  • DIY
  • Verified Purchase
3 found this review helpful
Incompetent Vendor
Marble color looks decent enough for a budget vanity. 4 months have passed since I received a defective unit and the vendor has been unable to manufacture and deliver a warranty replacement. Home Depot customer service is equally poor.
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Response from Woodcrafters Home Products TeamNov 24, 2021
Hello DIYReviewer, Thank you kindly for your review. We apologize for the inconvenience you experienced with the service you received. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
    The quality appears good. The color, however, is not what...
    The quality appears good. The color, however, is not what I expected. The description says it is white (what I wanted), but it is actually more like a cream color.
    by
    Response from Woodcrafters Home Products TeamDec 15, 2020
    Hello Becky, Thank you for your review. We are very sorry to learn that you were not satisfied with the final finish. Please know that we truly value your feedback and will be sure to use your review actively improving our products and customer experience. Best Regards. WoodCrafters
    • Verified Purchase
    1 found this review helpful
    Sample was fine , having to buy it to make...
    Sample was fine , having to buy it to make a choice is Absolutely Rediculous!! How can you sell custom vanity tops and not have a sample chart at the store? Lowe’s has samples and if you need additional ones they send you four free! Home Depot was more convenient for me so I bought two vanity tops from you but Very Dissatisfied that I had to pay 15$ to have a sample sent to me, Wake Up
    by
    • Verified Purchase
    1 found this review helpful
    I wish these samples were available in the store. We have $30 in samples that we have no use for ...
    I wish these samples were available in the store. We have $30 in samples that we have no use for now.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Looks like cheap plastic......
    Looks like cheap plastic...
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    Response from Woodcrafters Home Products TeamAug 31, 2020
    Hello SLW, Thank you kindly for your review of the St. Paul 4 in. W White Quartz Sample Chip. We can confirm that the material is constructed out of a material that is best compared to cultured marble and are so very sorry to learn that you were not satisfied with the quality of the product. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
    • Verified Purchase
    I preordered a sample block to confirm color. The finish...
    I preordered a sample block to confirm color. The finish product had dark gray streak accents instead of the warm brown as shown on the sample I received. Let down.
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    1 Star Review
    Rating provided by a verified purchaser
    by
    Response from Woodcrafters Home Products TeamFeb 14, 2019
    Hello HomeDepotCustomer,
    Thank you kindly for your review. We are genuinely sorry to find that you were not satisfied with the vanity top sample chip. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to hearing from you so that we may use your review as a guide towards actively improving our products and customer experience.
    Best Regards. WoodCrafters
    • Verified Purchase
    Looks very nice-natural soft, gray for striations -base color is not bright white but a very soft...
    Looks very nice-natural soft, gray for striations -base color is not bright white but a very soft light linen, so dosn't look "plastic" works well with cool colors and darker colors of warm tones. Only gave 4 stars due to lousy shipping/packing. Sink underside was cracked-was refunded/replaced with no problem from HDepot. Its a good inexpensive value for tighter budgets, small odd size area like my bathroom, etc. where you dont want to drop a fortune for custom and nothing prebuilt will fit!
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      • Recommended
      1 found this review helpful
      Custom Order = Terrible Product & Service with no Buyer Protections
      Do not custom order these tops unless you like subpar quality. The ones manufactured and sold in the store or as part of a package are likely better, but the custom tops are awful. I ordered one for my 55" vanity and there is a significant crown in the middle, so much so that a 1/4' or more gap exists from the bottom side of the top to the top of my vanity cabinet (or when I set my level on top, the gap at each end is 1/4"). Obviously, when that is the case, the next expectation is to set something of weight on it, only to watch it crack. Additionally, the edges are only as thick as they are (3mm) becuase it's not the continous depth throughout the top and is "formed" by a one or two inch band for which you have to compensate with blocking if your cabinet doesn't extend to all the walls (this band is not continuous around the entire top either). After several calls and emails to customer service to file a warranty claim, they advised me 1/4" is within their tolerance standards and my only "recourse" was to order a new one. However, there is no way to return the old one since it was a special order. Thus, if I ordered a new one, I would be stuck with not one, but two, substandard vanity tops of inferior quality. I guess it pays to spend a little extra and not have to deal with the headache. I'll likely be taking my business to Lowe's or Menard's where the quality and craftsmanship of their products seems to be substantially higher than many of HD's vendors.
      by
      • DIY
      14 found this review helpful
      Color difference from online
      good product but color not the same as online swatches verses real samples.
      by
      • Verified Purchase
      • Recommended
      5 found this review helpful
      Stunning material
      The integral rectangular sink in white quartz that I ordered is absolutely stunning. The silver veining in translucent white is subtle and realistic looking. It is linear like real onyx or marble (no cheesy swirls). My contractor thought it was a real marble sink! He couldn't believe it was cultured marble. The integral rectangle is contemporary & very chic. The material feels like stone & shines like polished stone. Even if it dulls over the years, it will still be beautiful, because of the translucence of the material, like old marble that's acquired a patina. Love, love, love this sink.
      by
        • Recommended
        13 found this review helpful
        Showing 1-13 of 13 reviews